Matthew Whitaker and Spencer Sutton
Evernest Property Management Show
If you're a property manager looking to scale your business beyond 300, 500, or even 1,000 doors, you've come to the right place. You might be asking - Is it worth it? How do I do it? Where do I find the money? What about the people? Trust us, we've made every mistake you can think of...then we made some up. Listen in as we describe what worked and what didn't on our journey from 300 to 3,000 houses.
Be sure to visit the podcast's website and support the creator: www.evernest.co
Author
Matthew Whitaker and Spencer Sutton
Category
Podcast website
Latest episode
Nov 9, 2026
Where to listen?
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Episodes
Episode 120: How to Hire and Retain A Players 11.03.2024 34:54
Why is hiring great people to grow your company so important? In this episode, Spencer and Matthew walk through the four ways to hire A players and then the three ways you can keep them happy and on your team. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =============...
Episode 119: How We Crush Google Reviews 04.03.2024 28:07
If you want more leads, you need more reviews. It's a simple game, but you must be committed. In this episode, Spencer walks you through the different platforms you should pay attention to and then how Evernest has grown their online Google reviews 10X over the past several years. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website:...
Episode 118: What Does Working "ON" Your Business Mean? 26.02.2024 20:22
There's a big difference between working "in" your business and working "on" your business. But do you know what the difference is? In this episode, Matthew walks through three aspects of working "on" your business and how, through working on your business, you can achieve your growth goals. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Pod...
Episode 117: The Property Manager Roundtable 19.02.2024 1:17:57
These five industry veterans share some of their biggest takeaways after decades of growing property management companies. Listen in to their conversation and you'll walk away with practical things you can implement into your business today. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: po...
Episode 116: The Power of EOS for Property Managers 29.01.2024 26:44
Every business needs an operating system. And EOS is the one we run here at Evernest. In this episode, Spencer discusses the six main components of EOS and why they're so powerful for your business. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =========================...
Episode 115: How To Conduct One-to-One Meetings with Your Team 22.01.2024 38:32
Conducting one-on-one meetings with your team is one of the most high-value activities you can do. We have found that when we are having one-to-one meetings with our direct reports monthly, their job satisfaction increases as well as their job performance. In this episode, Matthew and Spencer describe exactly how they conduct these meetings with their team. =================================== Co...
Episode 114: Webinar Replay - The EOS Life 15.01.2024 51:03
EOS (also known as Traction) is not only the operating system we run our business by, but it's also how Matthew evaluates the balance between work and the rest of his life. In this webinar replay, we walk through the steps to creating a better-balanced entrepreneurial path. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Everne...
Episode 113: Should You Manage 300 or 3,000 Doors? 08.01.2024 32:41
What do most property managers want to know when you meet them for the first time? Besides your name and where you're from, most PMs want to know how many doors you manage! Most property managers assume that the more doors you manage, the better your life is! But we want to dispel the myth and help you think through the possibility that managing fewer doors might be the best thing for you! =======...
Episode 112: Acquiring New Clients - Best Practices and Managing Expectations 25.12.2023 32:27
Most property managers are expecting to grow in 2024, either through acquisition or organic efforts. And with growth comes expectations from your clients. In this episode, we interview David Soles and discuss the biggest challenges facing a PM as they bring on doors. Tune in to learn from one of our experts on how to handle big client growth! =================================== Connect with Matt...
Episode 111: Webinar Replay - Accounting For Property Managers 18.12.2023 1:12:45
This episode is a replay of our most recent webinar on accounting. Listen in and you're sure to gain insight into how exactly we think about the accounting function of a growing property management company. Joining Matthew and Spencer are Evernest team members Jill Marrocco (VP of Property Accounting), Curren Melgarejo (Director of Accounting), and Stan Lewis (CFO). ===============================...
Episode 110: The Recipe for Personal and Professional Growth in 2024 11.12.2023 21:05
Matthew and Spencer recently gave a talk, laying out a simple four-part recipe to grow personally and professionally. You'll learn how they approach each step when hiring and evaluating their own priorities. Tune in and set yourself up for a great 2024. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email t...
Episode 109: Changing Markets May Mean You Need to Change Your Messaging 04.12.2023 21:11
In this episode, Spencer walks through Evernest's two primary avatars and how the shifting market has us planning for 2024. Tune in and use December to think through your own marketing messages for 2024 and beyond. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co ==========...
Episode 108: Why Do Landlords Choose Property Management Companies? 27.11.2023 31:23
What? Do you mean property managers have challenges?? Ha...it seems that our entire business is dealing with challenges. In this episode, Spencer and Matthew walk through three of the biggest challenges property managers face today. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@ever...
Episode 107: Why Do Landlords Choose Property Management Companies? 20.11.2023 32:05
In this episode, we'll get into the latest research about why landlords choose property managers for their properties. In each reason given, there is an opportunity for property managers to craft messaging to attract more of what clients are looking for. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email...
Episode 106: WEBINAR REPLAY: Excellence in Property Management 13.11.2023 1:13:31
Listen in to our latest webinar with special guests as we discuss best practices for property managers across all departments. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evern...
Episode 105: Property Management in 2024 - Looking Ahead 06.11.2023 32:23
Last week, Buildium released its annual State of Property Management report for 2024. In this episode, Spencer and Matthew host a roundtable with other Evernest team members to discuss their biggest takeaways. Listen in to find out how property managers are looking at this upcoming year. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast...
Episode 104: The Path to Achieving Anything Great 30.10.2023 26:46
It's no secret that success doesn't come to us easily. It's something that must be greatly desired, fought for, and sacrificed for. In this episode, Spencer walks through three principles for property managers to consider on their path to creating great companies. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/...
Episode 103: Three New Vendors Property Managers Should Check Out 23.10.2023 17:20
Driving back from NARPM National Conference in Atlanta, Spencer and Matthew discuss three new vendors serving the SFR space that are worth checking out. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co Check Out the Vendor Websites: Lula, Reinventing Property Maintena...
Episode 102: Ancillary Revenue Success 16.10.2023 47:39
The property management industry is notorious for its razor-thin margins, leaving many managers juggling owner/resident satisfaction and bottom-line profitability. But what if you could achieve both without compromising on either? In this episode, Spencer and Matthew walk you through the ways you can increase resident and owner satisfaction by offering additional services. Watch our other webinars...
Episode 101: The Ultimate Productivity Hack 09.10.2023 23:55
The ultimate productivity hack is saying "no." Not doing something will always be faster than doing it. It's worth asking if things are necessary. Many of them are not, and a simple "no" will be more productive than whatever work the most efficient person can muster. No is a form of time credit. You retain the ability to spend your future time however you want. Yes is a form of time debt. You have...
Episode 100: Shots Fired! The Funny and Sometimes Painful Stories of Property Management 02.10.2023 30:39
If you can't laugh and have fun in this business, then it may be a long (and less enjoyable) journey in the property management industry! Listen in as Spencer and Matthew tell some of the funny (and painful) stories from the past 15 years of growing Evernest. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podc...
Episode 99: How to Build or Scale Your Maintenance Business (Webinar Replay) 25.09.2023 1:29:03
Join industry experts Deb Newell and Tra Griffin as they discuss the ins and outs of starting or growing your maintenance business. We all know that maintenance is a part of owning rental property, so building out this part of your property management business benefits your clients, residents, and yourself. =================================== Connect with Matt and Spencer at Evernest: Evernest.c...
Episode 98: 300 to 15,000 Units: 5 Lessons Learned Scaling a PM Business 18.09.2023 32:10
Every single day in this business, there are lessons to be learned. As you grow, the lessons learned can majorly impact your business - your team, owners, and residents. In this episode, Matthew and Spencer discuss five more lessons they've learned in the past year and a half, going from 6,000 to 15,000 doors under management. Episodes mentioned in this episode: Episode 44 - 300 to 6000: 5 Less...
Episode 97: Emotional Intelligence for Property Managers: Unlocking Success Through Better Relationships 11.09.2023 25:13
In our business, we need to understand that our EQ (or lack of it) will impact at the minimum these three aspects: Owner and Tenant relationships Vendor partnerships Employee dynamics This episode explores The Importance of Emotional Intelligence in Property Management and what you can do to foster the growth of it in your life and team. =================================== Connect with Matt an...
Episode 96: 3 Reasons Why You Need In-house Maintenance 04.09.2023 17:43
Maintenance is a part of daily life in the world of property management. Your ability to deliver a great maintenance experience impacts your residents, clients, and company. In this episode, Spencer and Matthew talk about the evolution of the Evernest maintenance business and why you should consider it for your PM business if you haven't already. =================================== Connect with Ma...
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