Event Rental Pro Playbook

In this episode of the Event Rental Pro Playbook, Mark sits down with Pam, who brings nearly 30 years of real-world rental experience, to break down what it takes to turn one-time renters into lifelong customers. From mastering the first phone call to increasing average ticket size and creating unforgettable customer experiences, this episode is packed with practical strategies you can start using...

In this episode of the Event Rental Pro Playbook, Mark sits down with Kim Latko, COO of TentandTable.com, to break down what it really takes to move from chaos to control in your rental business. They dive into why most companies stay stuck in survival mode, how to build systems that actually scale, and what a healthy, efficient workflow looks like from booking to delivery. If you're tired of doin...

Welcome to the very first episode of the Event Rental Pro Playbook, your go-to resource for building a smarter, more efficient, and more profitable event rental business. In this kickoff episode, we break down exactly what this podcast is all about, who it's for, and what you can expect moving forward. If you're in the event rental industry, whether you're just getting started, growing your compan...