Estate Agency X
Estate Agency X Podcast - Rethinking Agency Agency Since 2017
This is the podcast for estate agency owners ready to challenge the status quo. Hosted by Mark Burgess (CEO of Iceberg Digital, featured in Forbes, Sky, and global stages) and Rob Brady (Elite Performance Coach and TEDx speaker), the Estate Agency X Podcast delivers real conversations for those rethinking how they run their agency. Whether you’ve been in the industry for years or are questioning the traditional model, this show is for you. Every episode brings sharp insights from top-performing agents, entrepreneurs, and innovative business leaders. No fluff. No filler. Just straight-talking,...
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Estate Agency X
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Podcast website
Latest episode
Jul 3, 2026
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Episodes
Where did all the women go? 27.10.2021 42:07
Send us Fan Mail In this episode I talk to Susan Gregory and Ellie Rees about why so few women are making it to the top paid jobs in Estate Agency and what even the smallest of companies can do in order to help solve this problem. This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospectin...
How we became the No.1 agent within a year 11.09.2021 31:59
Send us Fan Mail Mark Nicholson, from Nicholson Estate Agents talks about his journey in Estate Agency, the struggles of starting a new business, getting the team to work the right way and how they managed to become the No.1 Agent in their area in under a year by working a different way to the norm. This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They repl...
Mark, Rob & Rum - The X- Factor in Estate Agency 23.08.2021 36:53
Send us Fan Mail Mark Burgess and Rob Brady discuss what common themes and factors they have come across in business that constantly deliver better results. This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per...
Why we swapped our CRM software for Lifesycle and what happened next? 17.08.2021 36:03
Send us Fan Mail Established in 2004 by two friends, Elliot Lee has grown to become one of the most trusted Estate Agency brands in North West London and have recently won an award as one of the most innovative agents in the UK. They have previously used systems like Vebra and VTUK but decided to drop all of their other systems and go all in on running the business through Lifesycle. In this episo...
Ian MacBeth - What if an agent went totally digital? 04.08.2021 34:04
Send us Fan Mail What if a highly successful agent running a multi branch agency as MD, decided that the money being spent on traditional touting and advertising was not worth it and decided to open up on his own and never do any of that but instead only invest in modern methods? It would be in interesting experiment right? Well, Ian MacBeth has done just that and in this episode we find out what...
Mark, Rob & Rum - Let's Talk Staff Motivation 21.06.2021 1:05:56
Send us Fan Mail On this episode of Mark, Rob & Rum, we discuss how to motivate your team and unlock their true purpose in your business and the lessons we have learnt from both the employee and employer side of the business. This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting...
Michelle Gallagher on how most of her valuations are now done online 18.06.2021 32:14
Send us Fan Mail When the first lockdown hit, online valuations became a thing but for most, they quickly disappeared. In this episode Michelle Gallagher from JDG walks us through how she now conducts most of her valuations online, is still winning as many as ever and remains the market leader. This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace...
How we found a way to increase our fees 10.06.2021 33:00
Send us Fan Mail In 2017 Ben Roberts from Keystone Estate Agents saw no possible way of charging any more than he was currently charging for his Estate Agency services, the idea of increasing his fees was ludicrous as 'thing were different in his area'. Four years later and his fees are significantly higher and he has more business. How?? This episode is sponsored by Iceberg Digital, th...
S2 EP4 - How to combat overvaluing and low fees - It's all YOUR fault! 21.05.2021 36:21
Send us Fan Mail In this episode Mark holds a live coaching session with an agent that is specifically suffering from agents over valuing and under cutting them on fees. This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increa...
S2 EP3 | How an Agent Has Gone Through The Process of Digital Transformation 10.05.2021 34:02
Send us Fan Mail How an agent has gone through the process of digital transformation. Mark Burgess speaks with Andrew Sharpe, who came through the traditional learnings of being a Countrywide agent, before running a small independent agency. Andrew has won awards for innovation and in this episode they discuss his journey of digital transformation. This episode is sponsored by Iceberg Digital, th...
S2 EP2 | Mark, Rob & Rum - Lets Talk Property Portals 23.04.2021 56:39
Send us Fan Mail On this episode of Mark, Rob & Rum, we discuss property portals and the benefits for both agent and consumer. This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Agents. They replace outdated CRMs, disconnected marketing tools, and manual prospecting with one intelligent, AI-driven ecosystem, built to increase revenue per employee and future-proo...
S2 EP1 | Michael Poole. In this episode we talk about how he grew the business, how to learn to delegate and how after all this time he is reinventing the way the business works again. 05.04.2021 38:24
Send us Fan Mail Michael Poole Estate Agents was formed in 1994 and now operates from 9 branches across Teesside, selling 200 properties every month. Sworn in as a Justice of the Peace for Cleveland Commission Area in 1998, currently Bench Chairman for Cleveland Magistrates Court and appointed as Vice Lord-Lieutenant of County Durham in 2021. In this episode we talk about how he grew the business,...
S1 Ep14 - David Marquet. David talks about allowing your team to be empowered from the point of view of intent, giving them the opportunity to make decisions and to know why they are doing it. 16.12.2019 29:26
Send us Fan Mail Taken from Marks 'Raising Your Game' TV series for business owners filmed for Sky TV. This podcast features Episode 14 where Mark meets David Marquet, Bestselling Author, International Top Ranked Keynoter, and former captain of the US submarine. David talks about allowing your team to be empowered from the point of view of intent, giving them the opportunity to make deci...
S1 EP13 - Mark Leruste. Mark talks about how to engage your staff, how to motivate people, and how to understand what actually makes people tick (and it’s not about money). 27.11.2019 25:12
Send us Fan Mail Taken from Marks 'Raising Your Game' TV series for business owners filmed for Sky TV. This podcast features Episode 13 where Mark meets Mark Leruste, Founder and Chief Purpose Officer of the Ministry of Purpose and Host of The Unconventionalists podcast. He’s done talks with Google and Amazon and many other businesses. They talk about how to engage your staff, how to mot...
S1 EP12 - Richard Woods. Richard and Mark talk all things lead generation and how by narrowing your target audience, you can actually increase the amount of enquiries coming in. 31.10.2019 25:34
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 12 where Mark meets Richard Woods, who was a finalist on the BBC’s ‘The Apprentice’, and now runs a company called ‘Lead Gen academy’ which creates the biggest Lead Gen summits in the UK. They talk all things lead generation and how by narrowing your target audience, you can a...
S1 EP11 - Julia Langkraehr. She and Mark discuss the most common frustrations entrepreneurs come across, and how to build, manage and scale using people and teams who are on board with the vision and the systems of the company. 16.09.2019 24:14
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 11 where Mark gets an insight from Julia Langkraehr, Entrepreneur and Founder of Bold Clarity, who work with business owners and their leadership teams to clarify their vision, get the entire company aligned, help them become more disciplined and accountable, and build healthy...
S1 EP10 - Rebecca Godfrey. She and Mark discuss how using LEGO and other creative means, leaders can really empower their team and make awesome work! 16.08.2019 25:07
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 10 where Marks speaks with the incredible Rebecca Godfrey PhD BSc (Hons), Founder and Team & Leadership Transformation Consultant at Etheo Limited, which empowers and enables organisations to build cohesive, high performing, and highly motivated teams. She and Mark will di...
S1 EP9 - John Abbott. He and Mark discuss BLOCKCHAIN within property transactions - how the first blockchain home purchase has already happened, and how the complete process for buying and selling a house will COMPLETELY transform in the next 2 years! 09.07.2019 27:44
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 9 where Mark speak with the incredible John Abbott, Director of Digital and Data Technology at Land Registry. He and Mark will discuss BLOCKCHAIN within property transactions - how the first blockchain home purchase has already happened, and how the complete process for buying...
S1 EP8 - Andrew Priestley. Andrew and Mark discuss how to do sales, and how you’ve probably been doing it wrong. 11.06.2019 25:25
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 8 where Mark speaks with Andrew Priestley. Andrew is a qualified and award-winning business coach, author, and speaker. He is famous for helping his clients resolve problems and achieve bigger goals sooner. Andrew and Mark discuss how to do sales, and how you’ve probably been...
S1 EP7 - Andy Harrington. Andy has been on stage with Tony Robbins no less than 8 times and counting, he sold his first business for £21million and he has helped thousands of people globally break through restrictions and improve their quality of life. 10.05.2019 25:22
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast feature episode 7 with him talking to Andy Harrington. Andy has been on stage with Tony Robbins no less than 8 times and counting, he sold his first business for £21,000,000 and he has helped thousands of people globally break through restrictions and improve their quality of life. This episo...
S1 EP6 - Campbell Macpherson. Author of “The Change Catalyst”, voted Business Book of the Year. He’s been strategy director for Zurich, marketing director for Virgin wines, and works with leadership teams to improve the way their organisations operate. 03.04.2019 26:09
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 6 with him talking to Campbell MacPherson, author of “The Change Catalyst”, voted Business Book of the Year. He’s been strategy director for Zurich, marketing director for Virgin wines, and works with leadership teams to improve the way their organisations operate. This episo...
S1 EP5 - Mike Symes. A highly experienced brand strategist and speaker, responsible for launching and developing many successful brands over 30 years. Mark and Mike will discuss what brand really means, and how to build the essence of your brand. 26.02.2019 26:24
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 5 with him talking to Mike Symes, a highly experienced brand strategist, speaker and marketing author, responsible for launching and developing many successful brands over 30 years. Mark and Mike will discuss what brand really means, and how to build the essence of your compan...
S1 EP4 - Paul Dunn. A 4-time TEDx speaker and one of the first 10 people in Hewlett Packard Australia. Mark and Paul will discuss how your company can make a bigger impact on the world and how doing so will make it more profitable. 31.01.2019 24:40
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 4 with him talking to Paul Dunn, a 4-time TEDx speaker and one of the first 10 people in Hewlett Packard Australia. Mark and Paul will discuss how your company can make a bigger impact on the world and how doing so will make it more profitable. This episode is sponsored by Ic...
S1 EP3 - Daniel Priestley, an entrepreneur with four best selling business books, and a multi-million dollar business by age 25, we talk about how to work ON your business, rather than IN your business. 21.01.2019 26:31
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features episode 3, with him talking to Daniel Priestley, an entrepreneur with four best selling business books, and a multi-million dollar business by age 25, we talk about how to work ON your business, rather than IN your business - the most important thing to learn for any estate agency own...
S1 EP2 - Talking to entrepreneur and best selling author, Martin Norbury, about how trekking to the base camp of Everest and taking ballroom dancing can actually help you in your business. 20.12.2018 25:56
Send us Fan Mail Taken from Mark Burgess' Sky TV program 'Raising Your Game', this podcast features Episode 2, with him talking to entrepreneur and best selling author, Martin Norbury, about how trekking to the base camp of Everest and taking ballroom dancing can actually help you in your business. This episode is sponsored by Iceberg Digital, the AI Operating System for Estate Ag...
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