Enterprise Times

At Infosecurity Europe, Enterprise Times talked with Carl Pharoah, Senior Sales Director at Securonix. The topic was how to better integrate AI and humans in the SOC. It’s a challenge. Everyone is being told that AI will solve all the problems the SOC faces. But there are significant challenges in how we integrate it to […]

How do enterprise customers deploy generative AI and trust it? Vinay Patel, Chief Trust and Security Officer at Zendesk, addresses this in a podcast recorded at Zendesk Relate 2026. He believes trust is key and rejects the notion of security as a bottleneck. Organisations also need to see governance as the essential mechanism that accelerates […]

Steve Brooks hosts this Enterprise Times podcast with Ultimo CEO, Steve Elsham, discussing industrial maintenance and workforce capacity. He highlights a looming crisis: up to 45% of the industrial workforce will retire by 2030, taking knowledge with them. Elsham explains That knowledge often lives in engineers’ heads, not systems, driving costly unplanned downtime and eroding profits […]

Designing software that works for a wide audience continues to be a challenge. Even inside enterprises, developers struggle to get the user interface right. Features added serve only a small group, yet vendors constantly tweak popular ones to look modern. Product teams ask small numbers of users what they want, build those features, and assume […]

Steve Brooks hosts an Enterprise Times podcast with SIMPPLR Vice President of Technology, Randall Kerr. They explore how IT Leaders can move from AI pilots to scalable, secure deployments. Kerr explains SIMPPLR as an AI-driven employee experience platform integrating multiple systems. Its mission is to deliver the right information to the right people at the […]

At Epicor Insights earlier this year, Epicor’s distinguished product manager, Tim Shoemaker, joined Steve Brooks on the Enterprise Times podcast to explore how mid-market manufacturers can turn sustainability from a reporting burden into an operational advantage. Shoemaker explains that Kinetic’s journey into sustainability began with regulatory and customer pressure from Europe, where manufacture...

Walk around any cybersecurity show, and you are assailed by vendors touting AI as the panacea to save the SOC. As we know, with all marketing cycles, there is incredible hype before we finally get to a solution. In a candid discussion, Martin Jakobsen, Managing Director of Cybanetix, cuts through the hype in this podcast, […]

Most Chief Legal Officers hide in the shadows. They live to protect the company, mitigate risk and write incomprehensible EULAs. This is the old model, and it’s dead. Shana Simmons, Chief Legal Officer at Zendesk, has shattered that stereotype. She sits front and centre to support customers, the CEO, and security teams while driving product […]

From Chatbot to AI agents and now agentic AI, customer interaction is going through its biggest change it has ever seen. But, unlike most technology shifts, this is not just about the technology. Customer engagement from call centres to help desks and beyond is a people-first approach. When you introduce technology, it must retain that […]

There is a trust crisis around the digital content that we consume daily. So much is now AI slop or fake that users no longer believe what they see. While this is a problem created by the tech industry, it is also a problem that it can solve. The solution is a well-understood technology, at […]

Grafana is expanding its product line at a rapid rate. Jen Villa, Senior Director of Product Management, leads a team that is experimenting daily. Her approach balances rapid experimentation with coherent product strategy across multiple technical domains. At GrafanaCon, Villa spoke with Enterprise Times about the speed of innovation at the company and how she manages […]

Engineers are often drowning in data for which they need answers. That often means digging through logs to find that key piece of data and then searching for answers. That is changing as organisations face a growing push towards greater observability. At GrafanaCon in Barcelona, Torkel Odegaard, co-founder of Grafana Labs, talked with Enterprise Times […]

You are rushing to deploy AI agents, thinking that speed is your only advantage and you are wrong. Without strict controls, your agents are not moving fast. They are creating a liability that will bankrupt you before you see a return. Compliance is not a tax on innovation. It is the friction that stops you […]

Corporate research labs are notorious for their graveyards of innovation. Brilliant patents sit gathering dust, too academic to sell, too risky to shelve. For NTT, which invests $3 billion annually in R&D, it’s become research for the sake of it. Now it’s time for a change. Bennett Indart, Senior Vice President of Product Incubation at […]

In this podcast episode, Stephen Brooks talks with Ajmal Mahmood, VP of Sales and CX at Omningage, about how organisations should think about the use and value of AI in contact centres. Ajmal has decades of experience, from frontline agent to technical and leadership roles. He starts by defining value for three groups. For customers, […]

For the last few years at its Upgrade conference, NTT Research has been showing Proof of Concept (PoC) models around Attribute-Based Encryption (ABE). Despite many of these looking production-ready, there has been a lack of product. That is changing. The new product based on ABE is called Salt Grain, and it is the first product […]

Agentic AI is transforming software development from manual coding to orchestrating intelligent workflows. This shift demands new guardrails and human oversight. In this Enterprise Times podcast, Ulf Viney, EVP of engineering support and operations at Precisely, reveals how his team redefined their roles. They moved from writing every line to defining strict constraints while AI […]

Ever wonder what keeps a cybersecurity chief awake at 3 am? Ian Murphy sits down with Ivan Milenkovic, VP of Cyber Risk Technology at Qualys. He also describes himself as a “recovering CISO”. On the agenda, what really happens inside a Risk Operations Centre. Milenkovic spent years running cyber operations for a company with over […]

Professional services firms are rushing to adopt AI—but many are still struggling to turn pilots into profit. In an Enterprise Times podcasts Steve Brooks sat down with Raju Malhotra, Chief Product and Technology Officer at Certinia, to unpack what’s really behind the AI readiness gap and how services organisations can finally bridge it. Malhotra challenges the […]

Most companies think they’re AI-ready. Unfortunately, they’re not even close. In the latest Enterprise Times podcast, Ian Murphy sits down with Dave Shuman, Chief Data Officer at Precisely, to expose the brutal truth around your AI projects. If your data isn’t clean, governed, and connected, your AI is just expensive theatre. Shuman doesn’t sugarcoat it. […]

Artificial intelligence agents are already inside your organisation. They are writing code, managing workflows, processing loans, and even diagnosing patients. But here’s the uncomfortable truth: most of them have no real identity, no boundaries, and no accountability. They run on borrowed permissions, impersonate the humans who deployed them, and nobody watches. In this episode of […]

Discover how artificial intelligence is reshaping enterprise privacy in ways most organisations haven’t anticipated. This podcast explores the collision between AI innovation and data protection. It’s a challenge that demands urgent attention from every business leader. Ian Murphy sits down with Ramprakash Ramamoorthy, Director of AI research at Zoho Corp, to unpack the uncomfortable t...

What happens to software pricing when your “user” is no longer a person, but a digital worker? In this Enterprise Times Podcast, host Stephen Brooks sits down with Kiran Kembhavi, SVP, Cloud, Data & AI Practice and Nisha Advani, AVP, Customer & Partner Success, of Cybage Software to explore a stimulating idea: monetising intelligence in the […]

This episode of the Enterprise Times Podcast features Nadir Merchant, GM of Kaseya’s IT Operations Suite and former CTO of IT Glue. He discusses how SMBs and the MSPs that serve them should approach adopting AI. He argues that AI has the power to transform organisations, if they utilise it correctly. Nadir begins by outlining […]

Dean Forbes, CEO of Forterro explores how Forterro has become a leader in Europe’s industrial mid-market and where it’s heading next. He outlines Forterro’s core mission: providing end-to-end ERP and adjacent software for discrete manufacturers, wholesalers, retailers, distributors, and craftspeople. The company supports everything “from the imagination, design and build conceptual phase right the...