Empowering Law Firm Leaders

In conversation with… Graham Archbold In episode 34 of the Empowering Law Firm Leaders podcast, Graham discusses with Amy Bruce, marketing director at Osprey Approach, the practical steps SME law firms can take to build sustainable feedback programmes, gather richer insight from client interviews, and turn findings into lasting change. In this conversation we cover: Why a sustainable, ongoing feed...

In conversation with… Claire Ellis In episode 33 of the Empowering Law Firm Leaders podcast, Claire discusses with Amy Bruce, marketing director at Osprey Approach, the most common financial and compliance pitfalls firms encounter during system migrations, the practical steps required to clean and validate data, and how strong financial controls can underpin lasting profitability. In this conversa...

In conversation with… Abby Winkworth In episode 32 of Osprey Approach’s Empowering Law Firm Leaders podcast, Abby speaks with Amy Bruce, Osprey’s marketing director, about the behaviours, habits, and operational models that set high‑performing, scalable firms apart and how leaders can build momentum through focused action rather than overwhelming activity. In this conversation we cover: Why growth...

In conversation with… Nusrat Siddique In episode 31, of the Empowering Law Firm Leaders podcast, Nusrat discusses with Amy Bruce, marketing director at Osprey Approach, the expectations and priorities of the next generation, the habits and behaviours that define people‑centred firms, and the practical steps leaders can take to empower junior lawyers through transparency, culture, and meaningful su...

In conversation with… Mark Adderley In 30 episode of the Empowering Law Firm Leaders podcast, Mark discusses with Amy Bruce, marketing director at Osprey Approach, the operational pressures shaping firm performance, the behaviours that underpin stronger financial management, and the cultural and structural changes firms need in order to thrive in an increasingly competitive and tech driven market....

In conversation with… Shona Kaye In episode 29 of the Empowering Law Firm Leaders podcast, Shona discusses with Amy Bruce, marketing director at Osprey Approach, the habits and behaviours that separate the most innovative practices from the rest - and how to build momentum through small, measurable wins. In this conversation we cover: •What a 5th‑century general can teach us about 21st‑century leg...

In conversation with… Simon McCrum In episode 28 of the Empowering Law Firm Leaders podcast, Simon discusses with Amy Bruce, marketing director at Osprey Approach, the mindsets, behaviours, and disciplines that define a high‑impact law firm partner. Drawing on his latest book, The Perfect Partner , he explains why trust is the currency of influence, how to run partner meetings that deliver results...

In conversation with… David Langdon In episode 27 of the Empowering Law Firm Leaders podcast, Amy Bruce is joined by David Langdon, a legal tech consultant, speaker, and author of Beyond the Features. With nearly three decades of experience in the legal sector, David shares his insights on what makes technology projects succeed and why firms need to think beyond software features.   This conversat...

In conversation with… Uwais Iqbal In episode 26 of the Empowering Law Firm Leaders podcast, Uwais discusses with Amy Bruce, marketing director at Osprey Approach, why AI should be viewed as a collaborative enabler for lawyers, how SMEs can outmanoeuvre larger rivals, and what practical steps leaders can take to prioritise use cases, avoid sunk costs, and lay the foundations for long‑term value.  ...

In conversation with… Eloise Butterworth In episode 25 of the Empowering Law Firm Leaders podcast, Eloise explores the essential characteristic of a successful compliance officer, common blind spots in legal teams that increase risk and how firms should be preparing today to be on top of compliance trends.   Eloise Butterworth, Head of Risk and Compliance at Hive Risk and a top 10 legal LinkedIn i...

In conversation with… Dan Warburton In episode 24 of the Empowering Law Firm Leaders podcast, Dan explores the mindsets and practical steps needed to halve your workload and increase profitability. Dan’s advice is grounded in decades of experience and offers a clear roadmap for leaders ready to escape the technician’s trap and embrace true business   Dan Warburton, law firm growth consultant and a...

In conversation with… Graham Moore In episode 23 of the Empowering Law Firm Leaders podcast, Graham explores the common challenges firms face when managing data, how to overcome them, and why embracing a commercial mindset is key to long-term success.   Graham Moore, founder and managing director of Katchr, shares his insights on how law firms can unlock the power of their data to stay competitive...

In conversation with… Robert Flint In episode 22 of the Empowering Law Firm Leaders podcast, Robert discusses how law firms can grow their business through referrals. He shares insights on building effective referral networks, qualifying referrals, and managing complex referrals.    Robert Flint, practising corporate lawyer and CEO of Adviserly, offers his expertise on overcoming common referral c...

In conversation with… Tom Blandford In episode 21 of the Empowering Law Firm Leaders podcast,  Shaun discusses how to build a financially resilient law firm. He shares the essential characteristics of a successful firm, steps to building long-term resilience, and insights from The Law Society’s Financial Benchmarking Survey.   Tom Blandford, owner of Sursum Advisory and legal financial expert, sha...

In conversation with… Shaun Cremins In episode 20 of the Empowering Law Firm Leaders podcast,  Shaun discusses the findings from the insight 6 ‘Truth and enquiry handling’ report and how firms are each losing £1.34 million a year. Shaun also discusses the significance of first impressions, the importance of follow-up, and advice for law firms looking to improve their client experience.   Shaun Cre...

In conversation with… Kate Burt In episode 19 of the Empowering Law Firm Leaders podcast, Kate Burt, founder and CEO of Hive Risk, discusses how law firms can build resilience to navigate the modern legal landscape successfully.   Kate, CEO of Hive Risk and an expert in risk management and compliance, shares her insights on how law firms can develop effective risk management strategies, leverage t...

In conversation with… Matt Dixon In this episode of Empowering Law Firm Leaders , we’re joined by Matt Dixon, co-author of "The Activator Advantage" and a leading expert in sales, business development, marketing, and client experience   Matt, shares his insights on how law firms can enhance their business development efforts, overcome client loyalty challenges, and win more new business....

In conversation with… Tina Wisener In this episode of Empowering Law Firm Leaders , we’re joined by Tina Wisener, a leading employment lawyer and CEO of Doyle Clayton.    Tina, shares her insights and secrets to building high-performing teams.    In this conversation we cover: Lessons learn from a law firm CEO How to measure success Secrets to building a high-performing team The impact of having a...

In conversation with… Emma Egerton-Jones In this episode of Empowering Law Firm Leaders , we’re joined by Emma Egerton-Jones, client experience and business development coach.    Emma, shares her insights on overcoming common business development challenges and delivering excellent client service.    In this conversation we cover: The distinction between client care, service levels, and client exp...

In conversation with… Peter Ambrose In this episode of Empowering Law Firm Leaders , we’re joined by Peter Ambrose, founder and CEO of The Partnership and Legalito.    Peter, who has built his own tech-first law firm, shares his journey, the importance of a tech-first approach, and valuable lessons for modern law firms.   In this conversation we cover: Three essential lessons to running a successf...

In conversation with… Joanna Gaudoin In this episode of Empowering Law Firm Leaders , we’re joined by Joanna Gaudoin, Managing Director of Inside Out Image.   Joanna discuss how law firms can accelerate their business development skills to drive organic growth.     In this conversation we cover: Essential characteristics of a successful law firm leader Best practice for effective business developm...

In conversation with… Lindsey Kidd In this episode of Empowering Law Firm Leaders , we’re joined by  Lindsey Kidd, Managing Director at HM3 Legal   Lindsey discusses the significance of embracing failure, fostering a culture of innovation, and the impact of being a B Corp certified firm. She also shares valuable lessons learned from her journey and offers advice for aspiring law firm leaders.    ...

In conversation with… James Markham and Darren Mee. In this episode of Empowering Law Firm Leaders , we’re joined by James Markham and Darren Mee, authors of The Legal MBA: Mastering the Business of Law.   James and Darren offer expert insights on mastering the business side of law. Drawing from their extensive experience, they share practical advice for running a successful law firm.    In this c...

In conversation with… Chris Bull. In this episode of Empowering Law Firm Leaders , we’re joined by Chris Bull, consultant at Edge International and former COO for Osborne Clarke.   Chris shares his predictions of what a law firm will look like in 2030, along with practical advice for how to prepare for success. In this conversation, we discuss the changes and innovations Chris expects across the s...

In conversation with… Karen Edwards. In this episode of Empowering Law Firm Leaders , we’re joined by Karen Edwards, head of professional development at the ILFM, and former director at an SME law firm. Karen shares her critical lessons learned from switching and migrating practice and case management systems to help you improve success. We discuss where to start before investing in a new system,...