Employee Engagement Examples of Excellence

In this episode of The Employee Engagement “Examples of Excellence” podcast, host Christina Lewis sits down with Clair Staines, Chief People Officer at Powwr, to unpack what an effective engagement measurement strategy really looks like in practice. Together, they explore the fine balance between data and intuition—what should (and shouldn’t) be measured, how to avoid the biggest myths and misstep...

Recorded live at our recent Engage Employee Summit, this episode features Frankie Garforth sharing the inside story of RNID’s radical transformation journey. From near-closure in 2018 to becoming a lean, agile organisation focused on social change, Frankie explores how internal communications helped colleagues navigate difficult decisions, embrace new ways of working, and stay connected to purpose...

Recorded live at our recent  Engage Employee Summit , this episode captures an inspiring panel discussion from the Internal Communications stage:  “Shaping Organisational Culture Through Meaningful Communication.” Join Natasha Liedl-McDowell (London Stock Exchange Group), Shalini Gupta (Arup), and Shetal Joshi (Ørsted) as they share practical insights on using communication as a strategic driver o...

In this episode, recorded live at our recent Employee Engagement Summit, we hear from Dawn Murphy, Group People and Communications Director at Murphy Group, as she shares how her team transformed internal communications to connect with one of the most dispersed and hard-to-reach workforces in the industry. From handwritten letters to mobile-first messaging, Dawn’s approach brings real meaning to l...

Step inside a real-life transformation story in this episode of our podcast, recorded live at our recent Employee Engagement Summit. In this conversation, Laura Low from Xylem shares how she rebuilt an underdeveloped internal communications function into a strategic, data-driven and globally impactful team in just two years. From moving beyond outdated email-only comms to harnessing AI, multi-lang...

This episode brings you a recording from our recent Employee Engagement Summit, captured live on the Internal Communications stage. A fast‑paced panel with Lea Hawkins-Gaboc at Virgin, Sarah Sausman at Openreach and Caleb Chisholm at Cocentric, exploring how to cut through digital noise, reduce channel clutter and create internal messages that actually land. From reaching 70,000 global employees t...

In this episode, recorded live at our recent Employee Engagement Summit, we explore how video is transforming internal communications and employee engagement. Hear from Mattia Colzada of Bang & Olufsen and David Ledger of Vimeo as they share real examples of how a video-first approach can connect global teams, inspire authenticity, and make messages truly memorable. Whether you’re rethinking y...

In this episode, recorded live at our recent Employee Engagement Summit, we sit down with Esther Munro from the RSPCA to explore how the organisation transformed its internal communications strategy. Discover how the team used audience personas, data-driven insights, and the launch of a new intranet – The Den – to connect a diverse workforce and bring their mission to life. This conversation is pa...

In this episode, we bring you a live recording from our recent Employee Engagement Summit, where we explored how AI is reshaping the future of internal communications. Join Dev Mistry (Field), Emma Bowden (Clifford Chance), and Elly O’Hanlon (Blink) as they share real-world examples of using AI to create more meaningful, personalised employee connections – without losing the human touch. From buil...

In this episode we meet Jason Bloomfield who is Global Head of People Change & TA Transformation at Ericsson. Jason shares his diverse business and strategy experiences in various global roles and the increasingly important role that AI is playing where HR meets IT and the benefits that this drives for both customers and colleagues. We spoke about the potential fears that colleagues may have a...

Recorded live at our recent Employee Engagement Summit, this episode features Kaz Hassan, Community & Market Insights at Unily and Rachael Knowles, Head of Internal Communications at Flight Centre, in an inspiring conversation about building organisational velocity. Discover how Flight Centre transformed its internal communications to empower frontline teams, enhance agility, and keep pace wit...

Step inside the Internal Communication Stage at our recent Employee Engagement Summit for this special session recording with Jennifer Sproul, CEO of the Institute of Internal Communication (IOIC). In The Future of Internal Communication: Navigating Change in a Complex World, Jennifer explores how evolving employee expectations, technological advances, and shifting economic realities are redefinin...

This podcast episode captures a live recording from our recent Employee Engagement Summit, where leaders explored how to balance digital transformation with a truly human-centred culture. Nick Holmes (Avalere Health) and Nadine Anderson (Westminster City Council), in conversation with moderator Nick Brice, discuss practical ways to build trust, prevent digital burnout, and keep people at the heart...

Join us for this thought-provoking episode of the Employee Engagement Podcast, recorded live at our recent Employee Engagement Summit. In this inspiring conversation, Dr Marcelle Moncrieffe, researcher, author, and workplace culture expert, joins moderator Nick Brice to explore what it truly means to build belonging at work. Together they discuss the barriers to inclusion, the power of lived exper...

Recorded live on the Organisational Culture stage at our recent Employee Engagement Summit, this episode explores how rapid research can fuel truly adaptive, innovative workplace cultures. Join Patrick Hyland, Director of Research at Remesh, as he unpacks the difference between technical and adaptive challenges, the limits of traditional surveys, and how real-time employee listening can close the...

Listen in to a vibrant panel discussion recorded live at our recent Employee Engagement Summit. This episode from the Organisational Culture stage features Natasha Rudy, Four Seasons Hotels & Resorts, Rebecca Moran, Chatham House and Keeley Watts, the Alchemist as they share practical, real-world insights on embedding workplace values, recruiting for cultural alignment, and adapting organisati...

In this episode, we bring you a recording from our recent Employee Engagement Summit, where Jonathan Austin, CEO and founder of Best Companies, shared an inspiring keynote on what it means to build a future-ready workforce. Jonathan explores the shift from Industry 4.0 to Industry 5.0, revealing why the next era of work is all about people – supported, not replaced, by technology. Tune in to disco...

Join us for a replay of the Organisational Culture Stage session from our recent Employee Engagement Summit, where leading voices in people experience explored how to create a truly feedback-driven culture. In this lively discussion, Odette Hamilton (MUFG), Gillian Green (SSP Group), and Laura Silcock (Magenta Living) share their real-world strategies for building trust, encouraging open dialogue,...

Join Matt Phelan from The Happiness Index and Laura Silcock from Magenta Living in this lively recording from our recent Employee Engagement Summit. On the Organisational Culture stage, they explore how to overcome survey fatigue and turn feedback into meaningful action. From bacon butties to bold leadership coaching, discover how Magenta Living transformed survey culture into a movement for trust...

Recorded live at our recent Employee Engagement Summit,this episode features Trish Donoghue and Chris Parkinson from Bupa sharing their inspiring case study, “The Unstoppable Experience – The Experiment.” Discover how Bupa’s people-first approach, grounded in behavioural science, transformed employee engagement, leadership capability, and customer satisfaction. Join us as Trish and Chris unpack wh...

In this recording from our recent Employee Engagement Summit, join moderator Nick Brice and panellists Shane Ashby-Roche, Head of Organisational Development and Culture at The White Company; Ali Rees, Head of People for Audiology at Specsavers; and John Randall, Global Culture and Engagement Specialist at Swissport. Together, they explore how organisations can move from principles to practice by e...

Recorded live at our recent Employee Engagement Summit, this episode captures Dr Brian Slattery’s powerful session, The Science of Action. As CEO of Wrky and a former lecturer in psychological science, Brian explores how organisations can bridge the gap between collecting employee data and driving meaningful change. Tune in to discover practical frameworks like PICO and APEASE, learn why timing ma...

In this episode, recorded live at our recent Employee Engagement Summit, Nick Holmes, Vice President of Learning and Culture at Avalere Health, shares how a clear and emotionally resonant mission can transform an organisation’s culture from the inside out. Listen as Nick explores the journey behind Avalere’s purpose, “Every Patient Possible,” and reveals how consistent, purposeful actions – what h...

In this episode, recorded live at our recent Employee Engagement Summit, Donna Dew takes to theOrganisational Culture stage to explore what it really means to create meaningful employee journeys that drive engagement and growth. Drawing on her leadership experiences at William Hill and the AA, Donna joins moderator Nick Brice to discuss how listening, inclusivity, and everyday workplace experience...

Recorded live at our recent Employee Engagement Summit, this inspiring session explores how artificial intelligence is reshaping the world of HR service delivery. Join Darren Parker and Ona Morris from Zendesk as they reveal how AI can streamline support, free up time for human connection, and drive deeper employee engagement. Discover practical insights, success stories, and fresh thinking on wha...