East of England Ambulance Service
EEAST General Broadcast
General Broadcast covers the whole of the Ambulance service, from clinical to non-technical skills, from best practice to learning from incidents and more. It's a chance to hear from experts about the latest developments in the industry, thought-provoking ideas and innovations all in the world of the NHS and EEAST in particular. It's not just blue lights and sirens! Whether you work for an ambulance service or just want to learn more, it's the best place to hear about the world of the ambulance service. Hosted on Acast. See acast.com/privacy for more information.
Author
East of England Ambulance Service
Category
Podcast website
Latest episode
Mar 2, 2026
Where to listen?
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Episodes
What is Stroke Video Triage (SVT) 02.03.2026 47:23
In this episode, we explore Stroke Video Triage (SVT). I’m joined by Brittany Farthing, Clinical Lead for Stroke Video Triage (SVT) at EEAST, and Karen Butchard, Lead Stroke Specialist at West Herts, Watford General Hospital. It’s been two years since SVT was introduced at Watford Hospital, and we reflect on its success and how it has enhanced patient's experience. The initiative has now been roll...
Patient Safety Incident Investigation - Patient Injury 01.12.2025 33:06
This months podcast has been recorded by members of the Patient Safety Team that were involved in a review of patients that were injured whilst in our care. Jo Wells, Patient Safety Improvement Specialist is joined by Liam Dunn, Head of Patient Safety, David Grover, Patient Safety Specialist for SNEE, Louise Baines, Patient Safety Advisor and Karen Wooding, Patient Safety Advisor to discuss h...
EEAST Patient Survey's and why the feedback is so valuable to the Trust 01.10.2025 23:06
In this month's episode, I am joined by Laura Mann, Patient Experience Surveys Manager at EEAST. We explore the role of surveys in shaping patient care - why the Trust sends them out, how valuable the feedback is and what actions we take based on what patients tell us. Hosted on Acast. See acast.com/privacy for more information.
A chat about the Non-Conveyance Bundle and ePCR Audits 01.09.2025 28:40
In this month’s edition I am joined by Dave Grover, Patient Safety Officer and Kim Sage, Halo for Colchester Hospital. In this podcast we have a discussion around the Safe Discharge Non-Conveyance Bundle and ePCR Audits. Why was the Safe Discharge Non-Conveyance Bundle implemented: This tool was developed as a reminder and support to crews to cover off all elements of which patients we take to hos...
End of Life Care (EOLC) - Difficult conversations 01.08.2025 24:19
In this month’s episode we continue our conversation around end-of-life care (EOLC) and specifically around difficult conversations, the use of simple language and the importance of how we deliver sometimes difficult news to our patients and their families. Joining us again in this episode is Justine Di Fede (Clinical Lead – EOL Regional Portfolio), Deenah Elswaf (Senior EMT & has a pas...
End of Life Care (EOLC) 01.07.2025 32:07
In this month’s episode our conversation is about end-of-life care and what this means to our patients and their families. This is the first of two episodes discussing EOLC. Joining us in this episode is Justine Di Fede (Clinical Lead – EOL Regional Portfolio), Karen Chumbley (GP & Hospice Lead in EOLC – Suffolk & NE Essex) and Deenah Elswaf (Senior EMT & has a passion for EOLC)...
EEAST Occupational Health Team 03.02.2025 23:23
This months Podcast is focusing on our new EEAST Occupational Health (OH) Team. Patrick Lorenzen (Paddy) is one of our Occupational Health Nurse's who has joined EEAST as we transition over to our new in-house Occupational Health Team. Our discussion starts by asking Paddy about his role in OH, what advice and support he and the team can provide to our staff. We discuss what Occupational Health is...
What is EEAST Clinical Advice Line (CAL) Team 31.12.2024 32:08
This months Podcast is focusing on the Clinical Advice Line. Leigh is one of the trusts Clinical Assessment Service (CAS) Assistants who will generally answer and call for the Clinical Advice Line (CAL). We discuss what she may ask and what a clinician may need ready when calling the CAL. Secondly, we talk to Sarah, one of the departments Clinical Navigators, a role previously titled Clinical Coor...
A chat on Sepsis - How we treat in the community and pre hospital 01.12.2024 57:09
Welcome to Novembers Podcast. This months edition is focused on Sepsis. Such a huge subject which has become a real focus for EEAST and how we treat in the community and pre hospital. We are lucky to be joined by a survivor of this serious condition, EEAST staff member Tracey Hayward. Tracey speaks openly about what its like as the patient being treated. Also joining us is James...
A chat with EEAST CFR'S, Who are they and What do they do? 01.11.2024 42:02
In this episode Ed Green, the Patient Safety Improvement Specialist and Sarah Garner, the Patient Experience Improvement Manager has a chat with our EEAST Community First Responder Manager (CFR) and Paramedic, Clare Ruddy and also Community First Responder and CFR Training Officer, Christine Cheetham. We discuss the Community First Responder (CFR) role in EEAST, what part they play and when a...
A chat with our EEAST Mental Health Team 01.10.2024 54:13
In this episode Ed Green, the Patient Safety Improvement Specialist and Sarah Garner, the Patient Experience Improvement Specialist has a chat with our Mental Health Practitioners Nicky Gordan and Clare Howe. We discuss who the Trusts Mental Health Team are, their work around Right Care Right Person and how to utilise the most appropriate referral pathways for mental health support. Hosted o...
Cuddle Pockets 29.02.2024 18:58
TRIGGER WARNING- this podcast talks about the death of premature babies. Working in the community means that clinicians can be faced with any type of incident. This means needing the right equipment to deal with whatever they face. In the tragic and rare cases where a premature baby has died, it has been in the past difficult to find a safe and dignified solution for baby to be transported with pa...
Patient Safety and Incident Reporting 31.01.2024 30:40
In this episode Joanna Wells talks to Liam Dunn, Head of Patient Safety along with Patient Safety Specialists, Kirsty Wilson, Sancha Dennehy, Jen McClagish. They discuss who the Patient Safety Team are, what do they do as a team, what they look at and what the teams responsibilities are.. Hosted on Acast. See acast.com/privacy for more information.
Complex Systems and Safety 29.12.2023 45:35
It's important to think about how we are safe on the front line, doing the work day in and day out, but how do our polices, processes and practices across an entire organisation impact the safety of our work? Steven Shorrock is an interdisciplinary humanistic, systems and design practitioner interested in human work from multiple perspectives. He currently specialises as a human factors and safety...
10-10 Stroke Project 30.11.2023 17:53
This episode is in two parts. In the first part, Stroke Lead, Dan Philips is in a Q&A session with Kayleigh Martin, where Dan explains the 10-10 project that aims to reduce time on scene for seriously unwell patients. The second part is also with Dan Philips and Dr Sajid Alam, Stroke Lead from Ipswich Hospital on the reasons why 10-10 is a good idea. Hosted on Acast. See acast.com/privacy...
Thinking like a CCP: Lou Rosson and Chris Neil 31.10.2023 1:03:47
Critical care paramedics bring more than just advanced clinical skills, they also have a huge amount of non-technical tricks can help keep patients and staff safe at scene and make the best choices. This week, Patient Safety Integration Lead Jordan sits down (virtually) with Lou Rosson and Chris Neil, who break down what happens before they get to a job, what they're thinking at scene and how they...
Patient Safety Incident Response Framework (PSIRF) 29.09.2023 35:18
In this episode Jo Wells, Patient Safety Improvement Specialist had a chat with Julie Hargreaves, Patient Safety PSIRF Lead about all things related to the new Patient Safety Incident Response Framework (PSIRF) and how it will affect the staff, patients and look for incident investigation moving forwards. Hosted on Acast. See acast.com/privacy for more information.
Moral Injury: Dr Esther Murray 31.08.2023 24:04
Dr Esther Murray is a Health Psychologist working at Barts and the London School of Medicine and Dentistry. She has a keen interest in moral injury, the term used when people are witness to shocking or traumatic events that change their outlook on the world. Our previous Patient Safety Integration Lead, sat down with Esther on the phone to talk about moral injury and how it can impact ambulance cr...
Peak performance under pressure: Dr Stephen Hearns 31.07.2023 1:05:03
We all have to deal with pressure. Sometimes it's minor like "do I go left or right at the roundabout?". Sometimes it's the difference between life and death. But how can we manage and work with that pressure, rather than against it? Dr Stephen Hearns is a critical care doctor and search and rescue specialist in Scotland, who has spent his career understanding what pressure is and how he can try t...
Birth in the Community 30.06.2023 1:01:09
Childbirth in the community can be one of the most challenging jobs any frontline clinician faces. In this episode, our previous Patient Safety Integration Lead, Jordan, sat down with our Clinical Lead, Daimon Wheddon and Rose Bedford, Consultant Midwife in East and North Herts NHS Trust. They talk about common challenged with delivery, misconceptions and top tips about what to do when deliv...
Fast jets and faster thinking 31.05.2023 51:38
There are few roles like the emergency services, where you train to deal with the unexpected in challenging environments, but most of those roles are based in the military. None more so than flying a jet fighter into a war zone. Having to think and work under extreme pressure, all while controlling a machine capable of breaking the sound barrier. It's a tall order. Mandy Hickson was the only femal...
Clinical Human Factors: Martin Bromiley 28.04.2023 1:04:26
In this episode, our previous Patient Safety Integration Lead, Jordan, sat down with Martin Bromiley to discuss human factors in clinical settings. They discuss what safety truly is, how to check yourself in a stressful situation, how to work with people you may not know in high stress situations and what organisations can do to support psychological safety in their Trusts . Martin is one of the l...
Investigations and making safe decisions: Andy Collen 31.03.2023 47:52
In this episode, our previous Patient Safety Integration Lead, Jordan, sat down with Andy Collen to discuss investigations and decision making in Paramedic Practice. Andy is a paramedic who has completed a huge range of roles, including being the meds & prescribing lead for the College of Paramedics, a national investigator for the Healthcare Safety Investigation Branch and has written a book...
ReSPECT 01.03.2023 25:34
This week, Clinical Lead Daimon Wheddon and the Norfolk and Norwich University Hospital's Dr Caroline Barry, sit down to talk ReSPECT. The ReSPECT process provides a written record of patients' treatment preference and focuses on treatments to be considered as well as those that are not wanted or would not work. People with a complete ReSPECT form do not require a se...
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