eCW Podcast

In this edition of the eClinicalWorks Podcast, host Brian Saal and eClinicalWorks's own Deb Wade discuss how the Prescription Drug Monitoring Program (PDMP) software in eClinicalWorks helps providers run drug checks and safely prescribe opioids and other controlled substances to their patients. They explore how eClinicalWorks works with prescription drug monitoring programs nationwide to ensure pr...

In this edition of the eCW Podcast, we talk with David Uptagrafft, Director of Operations at Innova Primary Care. He discusses how eClinicalWorks® Population Health tools such as eBO® and the eClinicalWorks Chronic Care Management solution have helped Innova accurately track physician performance and outperform many larger organizations' quality metrics.

When entries in providers' Progress Notes don't match standard abbreviations in the medication database, uncoded allergies can arise. Such uncoded allergies will not trigger drug allergy alerts, which can lead to patient safety issues. eClinicalWorks has developed a mapping tool to automatically convert uncoded allergies to coded allergies, helping providers handle them properly. In this edition o...

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic.   In this edi...

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic.   In this edi...

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no-shows during the COVID-19 pandemic.   In this edi...

In this edition of the eCW Podcast, host Brian Saal and Marzia Fatima, from the Business Development and Enterprise Strategy Group at eClinicalWorks, explore key features of the eClinicalWorks EHR — including some innovations and several existing but sometimes overlooked tools. They focus on how these features can help medical practices of all sizes and specialties streamline their front-office wo...

This edition of the eCW Podcast examines how better patient experiences and better patient outcomes are both the product of more effective use of Population Health solutions. When providers use these solutions for their patients with chronic conditions, those transitioning among care settings, and those in need of behavioral health services, the result can be more unified and holistic care and bet...

New options such as visit-type charges, service authorization requests, and an option to designate no-show appointment charges are making the eClinicalWorks® billing software even better. This edition of the eCW Podcast explores all that and some tried-and-true options practices won't want to overlook.  

Following up on your patients' referrals is a critical part of ensuring thorough care. eClinicalWorks® offers providers an easy way to gain greater visibility into referral details.

Regularly updating your EHR is vital for enhancing usability and patient safety. With the V11.52 series, eClinicalWorks offers enhancements for drug interaction checks, uncoded allergies, electronic Rx workflows, and flu clinics and reminder campaigns, and better voice recognition for daily documentation of patient care.

Find out how patient-facing technology has helped patients become more engaged in their own health, improved processes for clinical staff, and continues to pave the way for a tech-friendly healthcare world with tools such as online appointment booking for PrimeCARE Medical Clinic, a 28-provider group with four locations throughout central and southern Arkansas.

If your doors remain open, patients might keep coming to your practice during a crisis like the COVID-19 pandemic. But Georgia's Dekalb Pediatric Associates wasn't taking any chances. By using the full range of Patient Engagement tools from eClinicalWorks® and healow®, including online booking, telehealth, and contactless check-in, they have both ensured continuity of care throughout the pandemic...

The eClinicalWorks® Vaccine Administration Management Solution functions is helping practices book, manage, and document vaccine administration, track shot inventory, and handle billing and reporting.

Listen to this eCW Podcast to learn how Internists Associates of Ridley Park, Pennsylvania has used healow TeleVisits™, healow CHECK-IN™, eClinicalMessenger® campaigns, and healow Pay to maintain continuity of care throughout the COVID-19 pandemic while enhancing safety and meeting the expectations of their 8,800 patients.

At Lighthouse Family Medicine in Colleyville, Texas, Dr. Kenneth LeCroy and colleagues are using eClinicalWorks® and healow® to keep up with patient volumes and improve satisfaction. They are engaging patients through eClinicalMessenger® and blast emails, including letting them know where they can get COVID-19 vaccines. eClinicalWorks Scribe® has made mobile documentation a breeze, and Kiosk means...

Wearable health devices are revolutionizing healthcare, adding critical, real-time information about patients to the wealth of data available from primary care and specialty providers, hospitals, clinics, and payers. In this edition of the eClinicalWorks Podcast, Melissa Alexander explains how the healow app integrates with a growing array of wearable health devices, from blood pressure cuffs and...

As healthcare has shifted from fee-for-service to value-based reimbursement models, payers and providers alike have faced the challenge of sharing the patient data necessary to support claims and meet reporting requirements. As Frank Vo explains, healow Insights empowers payers and providers alike, providing for discrete EHR data, point-of-care alerts, and faster medical record retrieval. Payers a...

Effective interoperability has long been sought as the "holy grail" to improving healthcare. From a once-elusive goal, interoperability is now within reach of physicians everywhere thanks to the growing strength of nationwide networks, including Commonwealth® Health Alliance and Carequality. Hussie Elhaj, a member of the Business Development and Enterprise Strategy Team, explains how eClinicalWork...

Listen to CEO William Kurtycz explain how Hyndman Area Health Center used eClinicalWorks Business Optimizer (eBO®) and the eClinicalWorks® Chronic Care Management module to close gaps in care and improve quality measures. Training and support teams from eClinicalWorks helped get the practice set up and running, enabling them to take full advantage of the capabilities of the eClinicalWorks EHR and...

Hear how Michelle Hurtt was able to leverage multiple tools from eClinicalWorks® and measure and track their effectiveness. Kiosk and Messenger Campaigns have helped create a more efficient front office workflow for Allied Physicians of Michiana. Listen as Michelle Hurtt explains how both HEDIS® and eBO® analytics were used to track and display results.

Dr. Steven Lamie discusses how healow TeleVisits™ and the CCM module have reshaped the Chronic Care Management program at the Thirlby Clinic. He explains how they have recently adopted healow CHECK-IN™ and healow® Open Access® into their workflow to create a more efficient process for their patients.

David Uptagrafft, Director of Operations at Innova Primary Care, shares how his practice was able to overcome the challenges presented during the COVID-19 pandemic. Innova Primary Care was able to operate without any gaps in care thanks to telehealth, online appointment booking, the eClinicalWorks® Chronic Care Management module, and healow Pay™ with card on file.

We spoke with  Renee Oat e s  of Primary Care of Southwest Georgia   and found out how she was able to use  healow   TeleVisits ™   to  manage  the  coronavirus  pandemic and to  maximize   usage of  available resources from e ClinicalWorks .  They were able to pull  reports  q uickly and effectively ,  generate widespread notifications ,  a nd  continue  to  provide  care to  all of  their  patie...

Ashley Clement describes how  S outheast Community Health Systems  made the switch to  the  eClinicalWorks® EHR  at the end of 2019 .  With  the use of different  training aids and  marketing  materials ,   the  h ealth  c enter  was able to notify their  patients  of their  t elehealth adoption  during the C OVID-19   p andemic .  Ashley  Cl ement  explains how they combined features of the EHR w...