Common Thread Collective
Ecommerce Playbook: Numbers, Struggles & Growth
2020 transformed the world of ecommerce forever. For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain. So how do you navigate this dangerous new reality? No matter how you do it, you’d better not do it alone. That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses. Whether you need a clear view on the macro issues affecting the world of eco...
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Common Thread Collective
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Podcast website
Latest episode
Jul 9, 2026
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Episodes
How We Diagnose Every Ecommerce Problem (The Hierarchy of Metrics) 14.04.2026 31:26
Tony Chopp, walks through the Hierarchy of Metrics — the framework our Prophit Engineers use to diagnose problems and take action for 170+ ecommerce brands. In this episode, Tony and Richard break down a real brand example in Statlas, showing how you go from a contribution margin miss all the way down to a specific campaign adjustment in Google Ads. The hierarchy: Business-level metrics (revenue,...
The Right Way to Use AI in Your Ad Creative 09.04.2026 27:59
AI is changing how ecommerce brands produce creative. But most brands are using it wrong. They're generating entire ads with AI and wondering why performance drops. Or they're ignoring it entirely and falling behind on volume. In this episode, we break down how to actually use AI in your creative workflow without sacrificing the authenticity that drives results. The brands winning with AI aren't r...
Why CTC Bought Into Commerce Roundtable 07.04.2026 29:18
Common Thread Collective is now an owner in Commerce Roundtable. In this episode, Taylor with Jimmy Kim, founder of Commerce Roundtable, to tell the full story of how this partnership came together and why in-person events matter more than ever. Jimmy shares the origin story of Commerce Roundtable, from a 50-person CBD roundtable in a San Diego office in 2019 to a community-driven ecommerce event...
5 Questions That Drive 80% of Your Growth 02.04.2026 41:45
Every ecommerce growth team spends the majority of their time answering the same five questions. The problem? Most brands answer them with disconnected tools, siloed teams, and spreadsheets that have nothing to do with the actual marketing levers they can pull. In this episode, Luke breaks down the five questions that account for 80% of your marketing team's work - and how the Prophit Engine a...
The Growth System for Brands Under $1M 31.03.2026 10:50
CTC has never had a service offering for brands below seven figures. That changes today. Prophit Engine Lite is for any Ecommerce brand with established revenue below $1M annually. If you're past the startup phase, running ads, generating sales, and trying to figure out how to grow profitably, this is built for you. In this episode, Richard walks through exactly what PE Lite includes: Step 1:...
In-House Creator, Outsourced Management: The New Creative Model 26.03.2026 26:35
Most brands are stuck in a cycle: source UGC creators, send product, hope the content is usable, repeat. The hit rate is low, the management is painful, and the content lacks consistency. Adrianne breaks down a different model: a dedicated in-house creator, fully managed by CTC. What this episode covers: Why one dedicated creator outperforms a rotating roster of 50 UGC creators How CTC matches cre...
The Ruthless Forecast: How We Hold 7-Figure Brands Accountable 24.03.2026 31:22
Most 7-figure brands are stuck in the same loop. They've outgrown guesswork but can't justify a $15K/month agency retainer. Every dollar has to work, and there's no infrastructure to know if it is. Joy Sharma breaks down how the Prophit Engine system adapts for brands in the 7-figure range. What this episode covers: Why "just use AI" doesn't replace the PE - the differenc...
Data + Methodology + Operator: How We Build Capacity 19.03.2026 20:00
Every brand wants more capacity from their growth team. Most try to solve it by adding people or plugging data into ChatGPT. Neither works. In this episode, Luke breaks down the 3-layer infrastructure behind the Prophit Engine that actually creates capacity: Layer 1: The Database Order-level, finance, marketing, and cost data aggregated in one place. Living in the context of your targets and forec...
The 3 Accountability Rules That Drive 108% YoY Growth 17.03.2026 17:34
Most brands have a media buyer, a strategist, and a creative lead. Everyone's doing their job. Everyone has a dashboard. But when you ask "are we on plan this week?" you get three different answers. In the episode Luke breaks down the three pillars of accountability inside the Prophit Engine: We create the forecast AND execute against it. No handoffs between planning and doing. One p...
How the Prophit Engine Creates Total Clarity 12.03.2026 25:58
Most ecommerce brands are making slower, worse decisions than they realize, and it's not because of bad people. It's because of a broken structure. In this episode, Richard sits down with Luke and Tony to break down one of the most important benefits of the Prophit Engine: total clarity. From fragmented data and siloed teams to a single operator with a full end-to-end view of the business,...
The Profit Engine Explained: How It Works & What It Does 10.03.2026 30:05
What if one person could replace your entire ecommerce growth team, and get better results? In this episode Richard and Luke break down exactly how the Profit Engine works and why it's changing the way DTC brands scale. Luke walks through the four core functions every ecommerce brand needs — forecasting & target setting, creative strategy, media measurement, and Meta media buying — and exp...
Why We Built the Prophit Engine: Who Is It For? 05.03.2026 24:40
Common Thread Collective just launched the Prophit Engine to the public—and in this episode, Richard and Taylor break down what it is, why it exists, and how it helps DTC brands forecast more accurately, grow contribution margin, and simplify their growth stack for less cost. You’ll hear how CTC is combining data + methodology + AI-enabled tooling into a system (and a new “Profit Engineer” role)...
The Rise of SEANs 03.03.2026 29:10
In this episode, Richard and Taylor Holiday discuss the rise of the “SEANs” — the Software-Enabled AgeNcy — and why it represents a fundamental shift in how eCommerce brands will build growth teams going forward. Taylor explains how traditional agencies struggle to operationalize institutional knowledge across individuals, leading to inconsistent execution and diffused accountability. The solution...
Turning Incrementality Tests Into Action That Makes You Money 26.02.2026 1:30:19
Incrementality tests are “in”… but the real problem is what you do after the read. In this episode, Taylor sits down with Olivia Kory (Chief Strategy Officer at Haus) and George Davis (CMO at Cozy Earth) to unpack the messiest part of modern measurement: operationalizing incrementality when results swing, channels conflict, and “platform ROAS” can’t be trusted. If you’ve ever asked: “Our holdout c...
The Sales Tax “Nexus” Trap Most Brands Miss 24.02.2026 9:08
Sales tax feels simple—until you hit nexus. In this episode, Ryan Pinkham (VP of Go-to-Market at TaxCloud) breaks down why sales tax gets complex fast for growing ecommerce brands, what happens when you cross nexus thresholds in new states, and how ignoring compliance can turn into a painful (and expensive) distraction. We cover: What sales tax nexus actually means for ecommerce The three “buckets...
How OLLY Built a Retention Engine for a Brand Sold Everywhere 19.02.2026 32:40
Acquisition is getting tighter! In this episode, we flip the script and talk about the lever most brands under-invest in: retention + lifecycle marketing. Taylor is joined by Jennifer Peters, Director of DTC, MarTech & Digital Compliance at OLLY (a Unilever brand), to break down how they think about keeping customers coming back when the brand is sold everywhere — from Target and Walmart to th...
224 Calls Later… This One Problem Showed Up Everywhere 17.02.2026 31:27
In this episode, Richard and Luke unpack a pattern they couldn’t ignore after running 224 sales call transcripts through an LLM: The #1 issue mid-market ecommerce brands face isn’t that performance is down… it’s that they don’t know why performance is happening. And when you don’t trust the numbers, you can’t trust the decisions. Luke walks through a painfully familiar weekly business review scena...
The $1M → $10M Ecom Growth Map 12.02.2026 40:38
Scaling a DTC brand from $1M → $10M isn’t about finding more “hacks,” it’s about focusing on the right growth lever at the right revenue stage. In this episode, Richard and Joy, break down a practical “one move per stage” roadmap for scaling through seven figures into eight. What you’ll learn in this video $1M → $2M: Why creative volume is the unlock (and why the benchmark is ~100 ads/month) $2M →...
Stop Guessing Your Ecommerce Budget 10.02.2026 41:39
In this episode, Richard and Luke break down the system we use to help 8-figure ecommerce brands stop guessing and start making confident decisions about budget, creative, and channel investment. They walk through the three core models that answer the questions every operator wrestles with: How much should we actually spend right now? How much creative do we need to support that spend? Which chann...
When AI Knows Everything, How Do You Decide Anything? 05.02.2026 1:23:48
AI promised clarity. Instead, it delivered information overload. In this episode, we unpack what happens when AI gives ecommerce teams more data than they can reasonably act on, dashboards multiplying, forecasts diverging, tests contradicting each other, and decisions getting harder instead of easier. Taylor and Andrew talk through: Why AI surfaces problems faster than it solves them How “more ins...
Agentic Commerce Is Here and It Changes Everything 03.02.2026 29:35
In this episode, Richard and Tony break down what agentic commerce actually is, why Shopify and Google’s Universal Commerce Protocol matters, and how AI-driven shopping is quietly replacing traditional websites, checkout flows, and even ads. Instead of customers clicking through pages, filtering products, and checking out manually, AI agents are beginning to discover products, compare options, neg...
How our Prophit System Forecasts Creative Volume 29.01.2026 39:27
Creative strategy doesn’t fail because of bad ideas, it fails because it isn’t operationalized. In this episode, we break down how the Prophit System forecasts creative volume and turns creative production into a predictable, accountable growth lever. Using a real client example, we walk through how creative demand is modeled against spend targets, why most brands under-produce creative, and how f...
Why Real Growth Comes From Accountability, Not Tools 27.01.2026 13:16
Most teams chase growth by adding new tools, dashboards, and AI. But real, durable growth doesn’t come from software, it comes from accountability. In this video, Taylor breaks down why growth stalls when no one owns the outcome, how daily operating rhythms turn forecasts into action, and what it actually takes to build a system that compounds over time. You’ll see why repetition beats reinvention...
CFO Summit: How to Get Your Forecast Back on Track 22.01.2026 45:21
Forecasts are always wrong — what matters is how fast you respond. In this episode, we break down how top teams diagnose a miss early, tighten the signal-to-action loop, and use daily accountability to get January (and the year) back on track.
Creative Strategy Is Dead (Here’s What Actually Works in 2026) 20.01.2026 33:35
In this episode, Taylor explains why the traditional creative loop—analyzing past ads, chasing CTRs, writing briefs, and hoping for better results—isn’t just inefficient, it’s actively hurting growth. Instead, we break down what actually works in 2026: treating creative like a supply chain, not a brainstorming exercise. You’ll learn: Why creative strategy is no longer about ideas or opinions How t...
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