Hugh Jensen
Dysfunction Junction: Do I Work In A Toxic Worplace
We've all been there. Suddenly, you start to see signs you work in a toxic workplace.
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Episodes
Surviving the Corporate Jungle: Lessons from Toxic at Work 21.02.2026 15:13
Executive Summary This podcast episode explores the book 'Toxic at Work' by David Gillespie, which examines the biological reality of the 'everyday psychopath' in professional environments. The discussion highlights that roughly 5% of people lack the mirror neurons necessary for empathy, meaning they cannot be coached into better behavior. Unlike serial killers, these individuals are often charmin...
Navigating High Stakes: Mastering Crucial Conversations 19.02.2026 13:47
Executive Summary This episode of the Dialogue Lab explores the core principles of 'Crucial Conversations,' a social science framework for handling high-stakes interactions. Host CoachingToResults explains that a conversation becomes crucial when opinions vary, stakes are high, and emotions run strong. The discussion highlights how biological fight-or-flight responses can sabotage logic, leading t...
Surviving the Grind: Lessons from Navigating a Toxic Workplace For Dummies 18.02.2026 13:56
Executive Summary This podcast episode explores Catherine M. Mattice-Zundel's book 'Navigating a Toxic Workplace For Dummies,' focusing on how the modern workplace has shifted since 2020. It highlights the growing importance of psychological safety and provides a framework to distinguish between normal professional conflict and persistent workplace bullying, which the author identifies as psycholo...
Reclaiming Your Dignity: Navigating The Bully at Work 17.02.2026 13:54
Executive Summary This podcast episode explores the book 'The Bully at Work' by Ruth and Gary Namie, which redefines workplace bullying as a form of systematic, health-harming psychological violence. The discussion covers the motives behind bullying—often rooted in the bully's insecurity regarding a target's competence—and highlights the critical distinction between normal workplace conflict and a...
Navigating the Storm: Lessons from Rising Above a Toxic Workplace 16.02.2026 13:12
Executive Summary This podcast episode explores the book 'Rising Above a Toxic Workplace' by Gary Chapman, Dr. Paul White, and Harold Myra. It serves as a survival guide for professionals trapped in poisonous work environments, focusing on how to identify systemic dysfunction such as narcissistic leadership, weaponized communication, and a lack of accountability. The discussion emphasizes that whi...
Dismantling the Toxic Machine: Insights from Kusy & Holloway 13.02.2026 14:36
Executive Summary This episode of CoachingToResults dives into 'Toxic Workplace!' by Mitchell Kusy and Elizabeth Holloway, which challenges the common 'bad apple' theory of workplace toxicity. The authors argue that toxicity is a systemic failure rather than just a personality issue, revealing how organizations often protect toxic high-performers due to their technical competence. The discussion e...
The Cost of Incivility: Mastering The No Asshole Rule 12.02.2026 13:53
Executive Summary This episode of CoachingToResults explores Robert Sutton's book 'The No Asshole Rule,' focusing on the financial and operational impact of toxic workplace behavior. It introduces the Total Cost of Assholes (TCA) metric, highlighting how bullying leads to high turnover, legal risks, and diminished innovation. The discussion challenges the 'competence excuse' often used to protect...
Navigating the 2026 Career Pivot: From Burnout to Portfolio Leadership 27.01.2026 6:16
In this episode, we dissect the critical career transitions for mid-life leaders in the landscape of early 2026. We explore the shift from traditional employment to 'Portfolio Leadership' and 'Fractional Roles' amidst the rise of Agentic AI. The discussion covers the financial incentives of pivoting (15-18% salary increases), the widespread burnout driving these decisions (87% of leaders), and the...
Leadership in Limbo: Navigating the 'Bad Fit' Organization 27.01.2026 6:19
In this episode, we tackle the increasingly common dilemma of leading within a 'bad fit' organization during the 'Great Gloom' of 2024-2025. We explore the sharp divergence between executive mandates like strict RTO policies and modern human-centric leadership values. The discussion provides strategic frameworks for handling this friction, including 'Cultural Arbitrage' to protect your team and th...
The Invisible Exodus: Why the C-Suite is Blind to Toxic Leadership 27.01.2026 9:14
In this deep-dive episode, we explore the 'Productivity Paradox' of early 2026, revealing why the C-suite often fails to detect toxic leadership until it causes catastrophic damage. We analyze new Harvard research showing how toxic managers mask their destruction with short-term results, the financial reality of the 'invisible exodus' costing businesses $223 billion annually, and the dangerous 'Gl...
The psychological safety gap ai, surveillance, and the 2026 workplace crisis 27.01.2026 5:41
Psychological safety and A.I.
Spotting Workplace Dysfunction and Planning Your Exit 20.12.2025 15:55
Should I stay or should I go?
Behavior Versus Structure The Core Toxicity Debate 30 Years A Consultant 19.12.2025 14:02
Do they even know? Do they even care?
The 20 Subtle Signs of Toxic Work 19.12.2025 18:54
It happens slowly, oh so often.
The 50 Micro Failures of Leadership 19.12.2025 13:28
There are many examples....
Sixteen Behavioral Fixes for Better Leadership 19.12.2025 15:42
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