Drivetime Marketing Podcast

Now is the time to invest in genuine connections with our guests, relationships so strong they will come to our defense and support even when we may be at fault. We need to invest in a love affair with our customers. As casino marketers, we know guests like us (because their play tells us so), or do we? Given a choice of two brands offering nearly identical offerings – say, two casinos, which woul...

Every year companies invest thousands if not millions of dollars in developing great branding. Seldom do they invest in the internal brand, but The THING that makes each of our brand experiences unique is our team members. They are the faces of our organizations and can set us apart from the competition. Learn more at www.jcarcamoassociates.com/. Get insights delivered to your inbox: www.jcarcamoa...

Casino gaming is a part of many lives and so is the race to get the best customers in the door. Given the steep and growing competition, it's never been more imperative to stand out and get noticed. Yet, casino marketing requires different strategies than those employed by traditional brick-and-mortar storefronts. Learn more at https://www.jcarcamoassociates.com/. Get insights to your inbox: https...

I've tried more than a couple of note-taking tools. Some are more useful than others. If you're struggling to stay on top of work, give a few of these a try. Let me know you've tried and how it worked for you. I tried all of these tools based on recommendations from others. You may have the next great tool at your fingertips. www.jcarcamoassociates.com www.drivetimemarketing.com

How does your organization evaluate and market to Hispanics? The idea of "Hispanics" is overly broad. Today, we're sharing a little culture of the Hispanic population you are trying to target to get you started in the development of your messaging to fit the culture. www.jcarcamoassociates.com www.drivetimemarketing.com

Although a rebranding is most visible through the use of a new name, logo, tagline, or some variation thereof, a true rebranding is more than just visual. It is a marketing strategy meant to communicate a differentiated identity in the minds of customers, employees, competitors, investors, and other stakeholders. www.jcarcamoassociates.com www.drivetimemarketing.com

Before you start a rebranding, ask yourself a few questions. www.jcarcamoassociates.com www.drivetimemarketing.com

Here's what you should be asking yourself about your brand. Thanks to Denise Lee Yohn and Gini Dietrich for the constant inspiration. www.jcarcamoassociates.com www.drivetimemarketing.com

Look around at the brands that have stood the test of time. If you look closely, you'll see that successful ones have found a way to adapt to the modern world - whether that be digital applications of their identities, adapting to changing consumer lifestyles and needs or finding better ways to build a mousetrap. www.jcarcamoassociates.com www.drivetimemarketing.com

Think about how many customers you have and how many channels they utilize for information and then how many ways they are absorbing that message in that channel at that very point in time. If you haven't shifted from a multichannel mindset to an omnichannel one, you need to do that today. Here's how to do it. www.jcarcamoassociates.com www.drivetimemarketing.com

Let's say your company is being bought or sold…. as executives in charge of marketing for your company, what is your next step? What is the impact on the customer? How will we integrate systems and policies? What happens to the existing brands? Deciding what to do with a new portfolio of brands says a lot about the company and its vision for its stakeholders. It only seems right that this process...

Knowing your customer as more than just a sale will be useful in tailoring communications, in determining the overall message, and perhaps even in making operational decisions. Today we're talking about the advantage of creating buyer personas. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

Even though direct mail has a slightly higher acquisition cost, it is still an important part of anyone’s marketing toolkit, but how should you think about the investment you make in design and printing a mailer? www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

Let's take the next 60 to 90 days to shape up our minds. Your body isn't the only thing that you should focus on this Summer. You can use the season to work ...out...your mind as well. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

No one wants an emergency on their hands, but we've seen far too many instances of companies ill-prepared for a crisis. In this podcast, you'll learn our tips to help you get ready for a crisis. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

If the purpose of the employee manual is to create a sense of stability and avoid failure, you must do more than welcome employees with a dress code. To improve your culture and increase productivity, employees must be invested in your brand. You must create and maintain a culture that is inextricably tied to your brand so that how it is perceived on the outside matches the experience on the insid...

Learning a few key things will make you a better DIY marketer, but it can also make you a better client. You'll be able to clearly give direction and measurable goals so that both you and your agency, consultant or marketing director can be successful. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

Have you ever walked in a store and thought, "That's odd music"? What about the zen-like sound of a spa. THAT is sonic branding. Sonic branding and the use of sound can reinforce your brand identity. Yet, the power of sonic branding is generally overlooked by many marketers. Read more at https://www.jcarcamoassociates.com/why-sonic-branding-is-important/. www.drivetimemarketingpodcast.com

Today we continue our discussion of marketing training. The marketing landscape continues to shift and change at a rapid pace. Along with the changes comes an ever-increasing need to polish or improve our skills. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

If you’re looking for a fun way to glean some marketing know-how, I highly recommend you turn your attention to some of the area’s weekend happenings. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

You've hired your best talent. You've provided them with a roadmap to success and continuous training. Now you must allow them to act like the marketers you need. This week we're talking about building great marketing teams. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

What if in some sci-fi style cataclysm, we were left with no new customers? All that remains are the customers we have right this very moment. What would we say to them? How could we keep them? What would we do to get back the customers who tried us out once or twice, but chose to go elsewhere? We've got a few survival tips. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

As a marketer, I'm constantly looking for ideas form a variety of industries, but I've learned a few lessons in casino marketing that can be applied anywhere. www.drivetimemarketingpodcast www.jcarcamoassociates.com

Whether you are a new entry into the market or one that has falling behind, you can take some easy steps to act like the market leader with these easy steps…until you ARE the market leader. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com

The brand is not your logo....at least not ONLY your logo. It's all this other stuff that no one really ever sees, but if you don't pay attention, you could find your brand floating away from you with nothing to hold on to. www.jcarcamoassociates.com www.drivetimemarketingpodcast.com