Mike Cappuccio
Dominate Ductless - Grow Your Ductless Heat Pump Profits
If you sell residential and light commercial HVAC installations, you want to take a few minutes to hear what Mike Cappuccio has to say. A more than two decades of building one of the largest ductless heat pump installation companies in the US, Mike sold his business to spend his time teaching other contractors everything he learned. Now you can hear Mike talk to leaders in the ductless heat pump space who share their ideas and best practices for contractors looking to grow their profits in this exploding segment of the residential home comfort market.
Author
Mike Cappuccio
Category
Podcast website
Latest episode
May 4, 2026
Where to listen?
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Episodes
Dominate Ductless Podcast Welcomes Rachel Collins of Comfort Solutions Heating & Cooling 04.05.2026 37:51
Dominate Ductless Podcast Welcomes Rachel Collins of Comfort Solutions Heating & Cooling in Winston, GA Rachel Collins breaks the mold as a comfort advisor at Comfort Solutions in Winston, Georgia. With a finance background in auditing and sales reporting, she brings analytical precision to HVAC sales that few competitors match. After experiencing failures with budget ductless brands, Rachel d...
Tripp Jordan: 4,500 Sales Calls, 65% Close Rate, and the #1 Mistake Killing Contractor Profits 09.04.2026 50:28
Tripp Jordan from Sales Builder Pro shares his journey from insurance agent to top-performing HVAC comfort advisor (65% close rate over 4,500 calls) to sales trainer. The conversation exposes a shocking reality: 50% of HVAC contractors still cannot leave a quote for a heat pump system at the kitchen table. Tripp explains how Sales Builder Pro solves this with built-in ductless design calculations,...
Mike Cappuccio Welcomes Lisa Forrest, Manager of Partnerships for Contractor Commerce 25.02.2026 27:00
Lisa Forrest, Partnership Manager at Contractor Commerce, discusses their e-commerce platform designed specifically for HVAC contractors. The platform plugs into existing contractor websites, enabling them to sell products, service memberships, and provide instant online estimates 24/7. Lisa reveals a game-changing development: Google recently added an "online estimate" filter to searches, giving...
Mike Cappuccio Welcomes David Daher of VisionAiry Heating and Cooling, Lake Elmo, MN 02.02.2026 30:20
Navy veteran David Daher shares his remarkable HVAC journey from aircraft carrier machinist to successful business owner in Lake Elmo, Minnesota. After nearly losing his company to bad hires and internal resistance in 2016, David flew to Boston in 2017 for intensive training that completely transformed his approach. By focusing on ductless heat pumps, he tripled revenue from $600K to $2M in three...
Mike Cappuccio Welcomes Benji Queen of Variable Comfort Solutions of Huntington, WV 12.01.2026 29:00
Benji Queen of Variable Comfort Solutions brings a refreshingly different perspective to HVAC entrepreneurship. With an accounting degree and restaurant ownership experience, he entered the industry in 2019 with business acumen first, technical HVAC skills second. Benji reveals how proper business planning, standardized processes, and understanding true labor costs transformed his approach after a...
Mike Cappuccio Welcomes Leo Sharkey of Jay Moody Heating and Air Conditioning of Leominster, MA 02.12.2025 42:05
Former corporate executive Leo Sharkey shares his journey from chemistry, mechanical engineering, and plant management to acquiring Jay Moody Heating and Cooling in 2020. With zero HVAC field experience but strong business acumen, Leo tripled revenue in 21 months by focusing on proper system design, aggressive heat load calculations, and high-touch customer service. He reveals how his engineering...
Mike Cappuccio Welcomes Baily Parker of One Choice Mechanical in Fairdale, KY 09.09.2025 53:13
Bailey Parker's journey demonstrates the transformative power of proper training and family commitment in HVAC. Starting at age 11 filing papers for $2.50/hour, Bailey progressed through various roles including UPS industrial engineering before pursuing computer science in California. Working for Home Comfort USA and receiving Nexstar training, he achieved $1.2 million in sales as a service techni...
Mike Cappuccio Welcomes David Sampaio of Sum Zero Energy Systems in Holliston, MA 05.09.2025 34:35
David Sampaio is the owner of Sum Zero Energy Systems in Holliston, MA. David attended the Dominate Ductless live seminar a couple of years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Click here to visit Sum Zero Energy System's website. Click here to see David's LinkedIn profile. Mike Cappuccio is the foun...
Mike Cappuccio Welcomes Al Fagundes, owner of A. Fagundes Plumbing & Heating in Tyngsborough, MA. 29.07.2025 25:22
Al Fagundes is the owner of A. Fagundes Plumbing & Heating in Tyngsborough, MA. Al attended the Dominate Ductless live seminar a few years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Click here to see Al's LinkedIn profile. Click here to visit A. Fagundes Plumbing & Heating's website. Mike Cappuccio...
Mike Cappuccio Welcomes Victor Waskiewicz of JV Mechanical Contractors in Webster, MA 18.06.2025 27:23
Victor is the owner of JV Mechanical Contractors in Webster, MA. Victor attended the Dominate Ductless live seminar a few years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Click here to see Victor's LinkedIn profile. Click here to visit JV Mechanical Contractors' website. Mike Cappuccio is the founder of Do...
Mike Cappuccio Welcomes Tony Jones of Jones Heating and Air in Aiken, SC 03.06.2025 28:29
Tony Jones is the owner of Jones Heating and Air in Aiken, SC. Tony attended the Dominate Ductless live seminar Mike conducted at Charlotte Motor Speedway a few of years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Click here to see Tony's LinkedIn profile. Mike Cappuccio is the founder of Dominate Ductless...
Mike Cappuccio Welcomes Geoff Fishel of All Mechanical Refrigeration, Air Conditioning and Heating Solutions in Dallas, PA 12.05.2025 34:01
Geoff Fishel is the owner of All Mechanical Refrigeration, Air Conditioning, and Heating Solutions in Dallas, PA. Geoff attended the Dominate Ductless live seminar a few years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Click here to see Geoff's LinkedIn profile. Click here to visit All Mechanical Refrigera...
Mike Cappuccio welcomes, Ed Smith and Eric Fitz, co-founders of Amply Energy 14.04.2025 30:50
I learned about Amply Energy, earlier this year and was immediately blown away by their new app, a tool that creates a faster and more accurate process for comfort advisors who sell heat pumps. With Amply's app, you can instantly collect the data, run the calculations, and generate a heat pump design that both customers and install teams will love. In this podcast I speak with Amply's co-founders,...
Mike Cappuccio Welcomes Jon Kearney of Kearney HVAC, Inc. in Salisbury, MA 14.04.2025 20:42
Jon Kearney is the owner of Kearney HVAC, Inc. in Salisbury, MA. Jon attended the Dominate Ductless live seminar a few years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Click here to visit Kearney HVAC, Inc.'s website. Mike Cappuccio is the founder of Dominate Ductless , a training and consultancy firm focu...
Mike Cappuccio Welcomes David Cochran of Complete Comfort in Chilhowie, VA 22.01.2025 36:03
David Cochran is the owner of Complete Comfort in Chilhowie, VA. David attended the Dominate Ductless live seminar a couple of years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Click here to visit Complete Comfort's website. Mike Cappuccio is the founder of Dominate Ductless , a training and consultancy fir...
Mike Cappuccio Welcomes Mike Briggs of Briggs Heating Air Conditioning Electrical 21.11.2024 18:13
Mike Briggs is the owner of Briggs Heating Air Conditioning Electrical of North Attleboro, MA. Mike attended the Dominate Ductless live seminar a few years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Click here to see Mike's LinkedIn profile. Click here to visit Briggs Heating Air Conditioning Electrical's...
Mike Cappuccio and Ed Smith of Amply Energy Discuss Amply's Revolutionary Estimating Tool 21.10.2024 30:50
I joined Ed Smith, co-founder of Amply Energy, for this episode of the Heat Pump Podcast. I talk about my personal journey from employee to entrepreneur and from commercial trucking refrigeration to residential HVAC. While examining my business, I found ductless heat pumps while at a Mitsubishi seminar, saw the beauty and profitability of a heat pump-focused operation, and set about revamping my e...
Mike Cappuccio Welcomes Don Lafferty to Talk About Marketing Ductless Heat Pumps 01.09.2024 31:43
Mike is joined by his long-time marketing partner, Don Lafferty of Comfort Media Group to talk about effective marketing strategies for ductless heat pump contractors. Don is the CEO of Comfort Media Group , a digital marketing consultancy focused on the needs of HVAC contractors. He's been in the digital marketing space since 2005, and specializes in helping contractors grow their revenues with s...
Mike Cappuccio Welcomes Gregg Ostendorf Mitsubishi Electric Trane HVAC US 16.08.2024 24:51
Gregg and Mike discuss the profit growth opportunity for HVAC contractors who focus a portion of their resources on ductless heat pump installation. Gregg Ostendorf is a Senior Sales Manager responsible for Channel Development at Mitsubishi Electric Trane HVAC US. Mike Cappuccio is the founder of Dominate Ductless , a training and consultancy firm focused on helping HVAC distributors and manufactu...
Mike Cappuccio Welcomes Mike Gundersen of Compass Heating and Air Conditioning 01.07.2024 16:00
Mike Gundersen and his wife Beth are the owner/operators of Compass Heating and Air Conditioning in East Dundee, IL. Mike attended the Dominate Ductless live seminar a few years ago and talked with Michael recently about the impact the training has had on the growth of his ductless heat pump business since then. Michael Gundersen is the managing partner of Compass Heating and Air Conditioning offe...
Mike Cappuccio Welcomes Michael Gudorf of Gudorf Plumbing Heating Cooling Electrical 10.06.2024 19:47
Mike talks with the owner of Gudord Plumbing Heating Cooling Electrical, Michael Gudorf about his commitment to growing his ductless heat pump revenue. Michael Gudorf is the three-generation owner/operator of Gudorf Plumbing, Heating, Cooling, Electrical offers a complete range of residential and commercial Plumbing & Electrical services in Jasper, IN and the surrounding areas. Click here to s...
Mike Cappuccio Welcomes Jeff Blomstrom of Mitsubishi Electric Trane HVAC US 02.04.2024 17:10
Jeff and Mike discuss the profit growth opportunity for HVAC contractors who focus a portion of their resources on ductless heat pump installation.. Jeff Blomstrom is a Senior Sales Manager responsible for Channel Development at Mitsubishi Electric Trane HVAC US. You can find Jeff's LinkedIn profile here: https://www.linkedin.com/in/jeff-blomstrom-021b2482/ Mike Cappuccio is the founder of Domina...
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