Direct from the Expo with Craig Durr

On this episode of Direct from the Expo, Craig Durr interviews Rich Bayes, Senior Director and Head of Product for Cisco Collaboration Devices, live from InfoComm 2026. Their conversation explores Cisco's vision for the AI-powered workplace and how collaboration devices are evolving into intelligent infrastructure for hybrid work. Rich shares insights into Cisco's latest innovations across AI-enab...

In this episode of Direct from the Expo, I welcome Jed Williams, Chief Commercial Officer of Logitech for Business, as we explore the latest innovations from InfoComm 2026. We discuss Logitech's strategic focus on expanding its B2B portfolio, aiming to increase its business revenue to over 50%. Jed shares insights into Logitech's holistic approach, from home office solutions to boardroom technolog...

Join me, Craig Durry, on this episode of Direct from the Expo as we dive into the dynamic world of InfoComm 2026 with Sam Kennedy, Executive Vice President of Go-To-Market at NetSpeak. We explore the evolution of their innovative platform, Lena, which leverages AI to autonomously identify and resolve IT issues in real time. Sam shares insights from their journey over the past 18 months, detailing...

On this episode of Direct from the Expo, Craig Durr interviews Erik Vaveris, VP of Product Management and CMO at Shure, live from InfoComm 2026. Their conversation explores how audio has become a critical foundation for both human communication and AI-powered workplace experiences. Erik shares insights on the evolving role of audio, the impact of Shure's century-long innovation legacy, and the lat...

On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Theresa Larkin and Michelle Couture of Zoom. Recorded live at Enterprise Connect 2026, the conversation explores Zoom’s vision for a “System of Action” and how AI is reshaping both employee and customer experiences across the enterprise. Theresa and Michelle unpack how Zoom is bridging structured and unstructur...

On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Joe Fahrner, GM of AI Receptionist at RingCentral. Recorded live at Enterprise Connect 2026, the conversation centers on RingCentral’s recent AI momentum, highlighting strong customer adoption, a growing product portfolio, and the company’s continued investment in delivering accessible, scalable AI capabilities...

Join me in this episode of Direct from the Expo, as I speak with Chris Morrissey, GM of Zoom CX, live from Enterprise Connect 2026. We dive into the latest innovations announced by Zoom, focusing on how the platform is tackling workplace friction through AI solutions. Chris highlights the importance of reducing the "work around the work," which has been affecting employee productivity and customer...

On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Malachi Threadgill, VP and Head of UCC Marketing at GoTo. Recorded live at Enterprise Connect 2026, the conversation explores how GoTo is expanding its vertical strategy across automotive, education, and healthcare with purpose-built unified communications solutions powered through embedded AI, and how the comp...

In this episode of Direct from the Expo, I catch up with Mike Blackman, Managing Director of ISE, during the bustling ISE 2026 event. We explore the impressive attendance numbers and the innovative experiences shaping the future of audiovisual technology. Mike shares insights on the unique atmosphere of collaboration among competitors and the importance of community within the AV industry. We also...

On this special edition, the Collab Collective’s Craig Durr speaks with Crestron leaders Brad Hintze, Alex Peras, and Joel Mulpeter at the True Blue Summit in Barcelona. Recorded live at Camp Nou, the conversation examines how Crestron is shaping collaboration experiences through intentional design, scalable deployment, and an ecosystem-based approach that supports both users and IT teams. They co...

In this episode of Direct from the Expo with Craig Durr, live from ISE 2026, I sit down with Carlos Ferreira, Division President of Hybrid Systems at HP. We dive into the future of hybrid work, exploring HP's innovative strategies for meeting rooms and personal workspaces. Carlos shares insights about HP's comprehensive video portfolio and the newly launched Poly OS 5.0, designed to enhance user e...

Description/Summary On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Rich Bayes, Senior Director of Product Management at Cisco, live at ISE 2026. Their conversation explores how Cisco is advancing collaboration through AI-driven platforms, new room and personal devices, and a growing ecosystem of partners designed to simplify deployment and scale experiences...

On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Erik DeGiorgi, CEO of NetSpeek, recorded live at ISE 2026. Their conversation explores NetSpeek’s evolution from concept to a shippable, enterprise-ready platform, unpacking what it means to be truly AI-native, how orchestration brings harmony to complex AV and UC ecosystems, and how NetSpeek’s Lena platform us...

In this episode of Direct from the Expo, join me, Craig Durr, as I engage with Susie Liam, VP of Product Management for Collaboration and Conferencing at Shure, live from ISE 2026. We explore how Shure is adapting to the evolving landscape of meetings, where AI is becoming integral to communication. Susie introduces the groundbreaking IntelliMix Bar Pro, which combines high-quality audio and video...

On this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Olly Henderson, VP of Video Product at Jabra, live at ISE 2026. Their conversation centers on insights about Jabra’s expanding video portfolio, including newly announced large-room solutions, the evolution of the Panacast platform, and how simplicity, manageability, and ecosystem partnerships are shaping enterp...

In this episode of Direct from the Expo with Craig Durr, I sit down with Jeff Smith, Zoom's head of product for meetings, spaces, and workplace AI, to explore the transformative impact of AI on workspaces. We delve into the evolution of AI in Zoom, focusing on meeting equity and the innovative features like smart name tags and intelligent director that enhance user experience. Jeff shares insights...

Join me, Craig Durr, on a special edition of Direct from the Expo, as I dive into the latest from InfoComm 2025 with Q-SYS. I'm catching up with Jason Moss, SVP of Marketing Ecosystem, and Christopher James, CTO of Q-SYS, to explore their groundbreaking vision for the AV market. Discover how Q-SYS is redefining the industry with their full-stack AV platform, which integrates data from the edge to...

On this episode of Direct from the Expo, Craig Durr talks with James Rempel, VP of Products at Nureva Inc. They dive into the persistent audio challenges in large spaces and how Nureva’s innovations, including the Microphone Mist technology and the new HDX series, are designed to solve them. From IT-friendly deployments to assistive listening with Auracast, this conversation showcases cutting-edge...

On this episode of Direct from the Expo, Craig Durr speaks with Sean Bowman, associate vice president of North America sales at Shure. Recorded live at InfoComm 2025, they explore why audio quality is fundamental to the future of collaboration and how Shure is advancing AI-powered collaboration through intelligent audio solutions, scalable room kits, and a complete ecosystem designed to meet the e...

On this episode of Direct from the Expo, Craig Durr talks with Erik DeGiorgi, CEO of NetSpeek. Recorded live at InfoComm 2025, they dive into NetSpeek’s revolutionary AI platform designed to streamline UC, Pro AV, and digital signage environments. Erik shares insights on Lena—their Language Enabled Network Administrator—and how it’s reshaping how we manage complex, multi-vendor spaces securely and...

On this episode of Direct from the Expo, The Collab Collective’s Craig Durr talks with Erik DeGiorgi, CEO of NetSpeek, live from Enterprise Connect 2025. NetSpeek is an emerging company introducing an AI-driven approach to IT administration, designed to simplify and enhance the management of unified communications and pro AV technology. Their conversation explores how NetSpeek is tackling operatio...

On this episode of Direct from the Expo, The Collab Collective’s Craig Durr talks with Smita Hashim, Chief Product Officer of Zoom, live from Enterprise Connect 2025. Their conversation dives into Zoom’s AI advancements, the shift from AI Companion to Agentic AI, and how this evolution impacts collaboration, workplace efficiency, and customer experience.

On this episode of Direct from the Expo, The Collab Collective's Craig Durr talks with Damon Covey, Chief Product Officer of GoTo, live from Enterprise Connect 2025. Their discussion covers how GoTo is simplifying AI for small and mid-sized businesses, making enterprise-level technology accessible without complexity. Covey shares insights into GoTo’s latest innovations, including AI Receptionist a...

On this episode of Direct from the Expo, the Collab Collective's Craig Durr talks with Sam Sabet, Executive Vice President & CTO at Shure, live from ISE 2025. Their discussion explores how Shure is integrating AI into collaboration solutions, the significance of high-quality audio for AI-driven meetings, and new product innovations designed for modern workplaces like the  IntelliMix™ Room Kits.

On this episode of Direct from the Expo, the Collab Collective's Craig Durr speaks with Mark Ewing, Product Management Director at Google Meet Hardware and Voice, live from ISE 2025. They discuss the evolution of AI in Google Meet, the rebrand to Gemini AI, and Google’s expanded hardware partnerships with Logitech and Poly.