Dilse Omni : Talks - with Saurabh Agrawal

In this episode of DilSe Omni Talks, Saurabh sits down with Padma Shri Sanjeev Bikhchandani — founder of Info Edge, the company behind Naukri.com, 99acres, Jeevansathi, and Shiksha — and one of India's most celebrated venture investors, having backed Zomato and Policybazaar before anyone else believed in them. What makes Sanjeev's journey truly remarkable is not just what he built — but ho...

What does it actually take to build a brand that lasts — not just one that scales? In this episode of DilSe Omni Talks, Saurabh sits down with Ankur Khaitan, Principal at Fireside Ventures — one of India's most respected consumer brand-focused venture funds — for one of the most grounded conversations we've had about brand building, omnichannel strategy, and what investors actually look for when t...

India has 1.4 billion people and fewer than 1,000 organised convenience stores. The US has 300,000. Korea has two lakh. That gap is exactly what Aastha Almast, co-founder of  @newshop_official  , set out to fill — and in this episode of DilSe Omni Talks, she tells us everything about how she's doing it. From winning a government railway station tender against international giants to building a...

What does it take to build India's most innovative D2C book brand — and then take it to Shark Tank? In this episode of DilSe Omni Talks, Saurabh sits down with Anurag, Founder of @zebralearnYT — the brand that's reimagining how business and marketing books are written, designed, and delivered in India. This is not your typical publishing story. ZebraLearn didn't set out to just sell bo...

How NEWME Built the Fast Fashion Empire in 3 Years | Sumit Jasoria | DilSe OmniFrom ₹3.4 crore to ₹200+ crore revenue n under three years —  @newme_asia  's co-founder and CEO Sumit Jasoria joins  @dilseomni  for one of the most honest conversations we've had about building a Fast Fashion D2C brand in India. We go deep on their tech-first approach to fast fashion, why they went offline jus...

Do Kids Need Their Own Personal Care? | Aishvarya Murali of  @tuco_kids  | Dilse Omni TalksWe often think skincare begins in adulthood. But what if personal care should actually start much earlier? Aishvarya Murali, co-founder of  @tuco_kids  is behind India's first kids personal care brand, and in this episode, she shares the journey of building a brand dedicated entirely to children’s person...

How Drones Are Changing the Logistics Industry | Ankit Kumar of Skye Air Mobility | Dilse Omni TalksFrom 3-day shipping to 10-minute deliveries — logistics is moving fast. But what if the real future isn't on the road… it's in the sky? Ankit Kumar, founder of Skye Air Mobility, is behind India's largest drone delivery network, and in this episode, he reveals how it all works from the i...

What's REALLY Happening Inside Your Offline Store? | Suren of Tango Eye | Dilse Omni TalksMost retail tech conversations are about e-commerce. But 90%+ of transactions still happen OFFLINE, and that's exactly where the real opportunity lies. In this episode, we sit down with Suren Gounder, founder of  @tangoeye6404  , recorded live in Chennai. Suren left Wall Street's trading floors to...

Conversations are no longer limited to customer support, they’re becoming the foundation of modern commerce. Today, customers don’t just browse websites; they ask questions, share preferences, compare options, and expect instant responses across chat, DMs, and WhatsApp. This shift has pushed AI chatbots from being simple support tools to becoming digital storefront assistants. AI chatbots are no l...

In this episode of DilSe Omni, we decode "The Martech Playbook" with Dr. Ashish Bajaj, former Group CMO .We explore how the role of the CMO is evolving, how Martech and marketing work together in healthcare, and why modern growth is no longer about isolated campaigns but about building connected, omnichannel systems that truly understand the customer journey. About Guest : Dr. Ashish Baj...

How Social Media Drives Omnichannel Growth? If you’ve ever heard “Let’s go viral and drive sales” in a meeting—this episode is for you. In this episode of Dil Se Omni Talks, Saurabh sits down with Sasha, a marketing strategist and Head of Marketing (ex- lenskart   , Good Glamm Group), who has lived social media across every phase, from early platform days in beauty, fashion, eyewear, and D2C scale...

In this episode, Saurabh is joined by Sridhar Balakrishnan, Group CEO of  @duroflex_world  , for a deep dive into how Duroflex transformed from a 60 year old legacy brand to a modern omnichannel brand in Sleep and furniture category. From its early days as a Kerala-based coir mattress manufacturer to becoming a modern sleep and comfort brand, Duroflex’s story is about patient scaling, product-firs...

In this 6th episode of  @dilseomni  podcast , serial entrepreneur K Ganesh shares his journey and learning from a Serial Entrepreneur to running a Venture studio and now an educator teaching in ISB & IIMs. Ganesh, the mind behind Big Basket, Blue Stone, Tutor Vista, and Portea Medical, dives deep into his playbook for identifying early trends, mastering omni-channel commerce, and disrupting tr...

In this episode of DilSe Omni, Saurabh sits down with Abhijeet Singh, Co-founder of  @appbrew  to unpack one big question, brands often get wrong: When should you actually invest in a mobile app? They discuss how apps fit into an omnichannel strategy, the right KPIs to measure app success, and why not every brand needs an app on day one. Abhijeet also shares behind-the-scenes insights from buildin...

Marketing is getting more expensive by the day — the real unlock now is limitless customer value. In this episode of DilSe Omni Talks, I sat down with Anand Jain, Co-founder & Product Marketer of  @CleverTap  , to dive deep into the world of Growth Marketing and Retention Marketing, and why brands that master both are the ones truly winning. Here’s what we break down together:1. Why retention...

Most brands think loyalty programs = points, discounts, and fancy dashboards. But in this episode, Saurabh and Mahadevann break down why loyalty isn’t earned through rewards but it’s built through experience, consistency, and real customer connection. Mahadevv is the Director at  @maavrus  and an Expert in Retail and Loyalty Programs. From Maha’s story of designing loyalty programs for Tesco and L...

The DilSe Omni Talks – Decoding Omnichannel with Saurabh (ft. Ganesh)What’s the real secret behind successful omnichannel marketing? Omnichannel isn’t about being everywhere, it’s about meaningful moments. In this DilSe Omni Talks, Saurabh and Ganesh decode how brands can create real impact through data, strong CX, founder-led branding, and retention marketing. What You’ll Learn in This Episode:1....

Every brand today wants to be discovered — online, offline, or somewhere in between. But with AI changing how people search every single day, the real question is this:How do you make sure your brand is found and remembered everywhere? This episode isn’t just about SEO.It’s about how search connects the dots between your website, your physical store, your Instagram feed, and that one customer scro...