Digital Workplace Impact

To mark the fast-approaching first anniversary of her time as host, Nancy spotlights the 10 most popular podcast conversations from Digital Workplace Impact in 2021.  These conversations bring us the inspiring, the exotic, the practical, the visionary, the challenging and the exciting, including guests from Fidelity Investments, HSBC, energy company Uniper and The World Bank. And, as well as...

In this episode of Digital Workplace Impact, Nancy is joined by Ash Arora, Director of User Experience at Charles Schwab, and DWG’s Research Director, Elizabeth Marsh, who come together to discuss the winners of the Digital Workplace of the Year Awards 2021.    Elizabeth, who leads on the awards programme, and Ash, one of the judges, share the key themes that stood out for them, namely h...

At a time when leaders are dealing with more challenges in the workplace than ever before, it can be particularly difficult to know how best to make an impact.  James Rousseau is a keen ‘go-giver’, he empowers people to pursue their potential, helps leaders achieve sustainable business growth and has written the book,  Success on Your Own Terms: 6 Promises to Fire Up Your Passion, Ignite...

As we shift from pandemic to endemic, organizations are using hybrid working to accelerate inclusion; pulling on a wider set of employee views to innovate, collaborate and move to the next level.    In this episode of Digital Workplace Impact, Nancy Goebel talks with Kimberly Williams, Vice President, Diversity, Equity & Inclusion, and Kristin Tetreault, Vice President...

The digital workplace is now a strategic asset of almost every large organization and, unsurprisingly, hybrid working is still a key theme and one with which many continue to grapple.     In this episode, Nancy Goebel is joined by Veit Siegenheim, Global Modern Workplace Lead at Accenture and Avanade, who shares with us his best advice to help guide our hybrid working strategie...

“Hybrid working is a way of making our employees and customers happier, and allows us to make our organization a healthy and productive one.”  Isabel de Clercq, author of  Hybrid Working: A Manifesto     One of the hottest topics in our industry circle right now is the notion of hybrid working. Isabel de Clercq is a lover of hybrid work because it brings tog...

In this episode of Digital Workplace Impact , Nancy Goebel is joined by Paul Miller, CEO and Founder of DWG, thought leader and co-author of the ground-breaking book Nature of Work . We hear from Paul about the recently released second installment of his Decade of Courage Manifesto . The first Decade of Courage Manifesto , published in 2020, was a brave and bold actions-based document, which ackno...

The global pandemic initiated a great swing in the workplace pendulum from traditional office-based, 9–5 work structures to largely remote and hybrid working environments that have changed the workplace forever.      As we emerge now into a world shaped by the pandemic, with return-to-office strategies front of mind, the pendulum is starting to swing back towards traditional, p...

After the upheaval of the last 18 months, wouldn’t it be wonderful to be able to look forward to a phantasmagorical [ fantastic, dream-like ] innovative future of work? Well, it turns out that what might have seemed just whimsical and imaginary, part of a very distant future, might not be as far away as we thought!   DWG’s Executive Director, Edward Taylor, sits down with Nancy Goebel to shar...

The career progression of a digital workplace professional rarely follows a linear path.     Trusting yourself, taking risks and being a curious learner are just some of the tips that Neeru Arora, SVP, CIO for Volkswagen Financial Services North America, shares, going on to explain how these have guided her career progression through her ‘head, hea...

The saying ‘Change is the only constant’ took on a new resonance during the global pandemic as disruptive change happened with velocity, transforming organizations and their working structures overnight. COVID-19 has frequently been described as the greatest accelerator for digital transformation, forging alternative ways of working and giving new meaning to how, when and where ‘work’ is done – wh...

We’ve all been asked at some point what our dream job is, and it comes as no surprise that ‘digital workplace leader’ doesn’t typically hit the number one spot. With no set background or neatly crafted career route, digital workplace leaders tend to forge their own paths into this essential role within organizations today. In this episode of Digital Workplace Impact, Graham Kennedy, Head of Digita...

Over the last 18 months, the digital workplace has become the essential workplace. Initially, there was urgency to accelerate technical implementations and roll-outs to support homeworking, but now digital workplace teams can focus on recalibrating strategy, uncovering gaps in governance and supporting colleagues to optimally use the tools at their disposal. In this episode, Nancy Goebel talks wit...

Onboarding is an essential part of the employee experience and, when implemented well, it can be an accelerator for business value and impact on the individual. World Bank Group is one of the largest sources of funding and knowledge for developing countries and, with more than 1,000 new hires a year to the organization, it has a relentless focus on the new h...

Following the publication of DWG’s groundbreaking book,  Nature of Work: The new story of work for a living age , we are excited to announce the launch of the  Nature of Work podcast,  designed to bring the elements of the book to life through inspirational stories from COOK, Herman Miller, the IMF and many more of their journeys from organization to or...

Do you know what it takes to build a truly thriving company culture? And what roles do leaders play in building this culture? Just as COVID forced us to look at our own humanity, we are now viewing our physical and digital workplaces differently – and it is important that we look through this multifaceted lens in order to understand what roles leaders can play in enhancing the employee experience...

When you think of artificial intelligence (AI), do you immediately think about robotics, automation and impending job loss? This concept of AI and automation has been around for a long time and, even though the conversation is revisited time and time again, it’s never been as relevant as it is today – but it’s not all doom and gloom.     For this episode of Digital Wo...

We are in a world where we are working in complex, ambiguous environments – and the last year in particular has seen an explosion of this. Workplace exhaustion, digital fatigue, mental stress, lack of wellbeing are a few key trends emerging as a result.     When we observe nature, we find that it also experiences its own stresses and threats, as we...

2020 was a year like no other. It was an unpredictable year filled with tremendous change and acceleration of digital transformation within organizations, with new ways of working, culture shifts and innovations emerging and strengthening as a result. As the world begins to prepare for our return to work in physical offices in 2021, Paul takes stock of...

While it is standard practice to have continuity plans in place, COVID-19 rendered many of those plans unworkable in the wake of the global lockdown. In this episode, we hear how HSBC was able to react to the implications of COVID on its global workforce and customer base. Guest speaker: Kate Mayfield, HSBC   Show notes, links and resources for this episode: Learn more about our sponsor, Work...

In 2019, Uniper was the first organization in the world to move its energy related applications into the cloud. The digital workplace element of the project enabled the vast majority of the Uniper team to seamlessly work from home when lockdown began in early 2020. The project has been a huge success, with 80% of the team’s KPIs at all-time highs.   Guest speaker...

Deciphering what information to trust on the internet nowadays is no easy task. And the ways in which we communicate via technology have altered our ability to connect socially. Our guest in this episode is returning technology to its former, better use by embracing Collective Social Intelligence. Guest speaker: Professor Jeff Jones, CEO, Collective Social Intelligence Show notes, links and resour...

As 2020 draws to a close, Paul looks back and reflects on some of the Digital Workplace Impact episodes launched this year. 2020 has seen the digital workplace emerge as the essential workplace, and our podcasts have captured the impact of COVID on how and where we work. We’ve also tackled other important topics, including ethical robots, climate change and digital well-being, and how to build a b...

In this episode, we revisit hour six of DWG24 and an interview with the author, Charles Eisenstein. Charles talks ecology with DWG’s Paul Miller and Shimrit Janes, and together they imagine a more natural setting for corporates and humans alike, encourage us to affect change from within, and question whether we really want to go back to where we were. Show notes, links and resources for this episo...

Digital wellbeing has become a hot topic for 2020. With so many of us now working from home, juggling time and technology, and always being “on”, escaping from work can be very difficult. Follow the conversation as our guests discuss the highs and the lows of remote working, share insights from their respective research projects, and offer practical advice on how we can all start to build a more b...