Digital Workplace Impact

Information overload is a challenge facing organizations of every size, yet few have taken the time to understand its true impact on employees. In this episode of Digital Workplace Impact , DWG CEO Nancy Goebel speaks with Aletta van Asperen, Senior Communications Innovation Strategist at ING Group, about the organization's research into what it has termed 'infobesity' – the overwhelming volume of...

What does ‘good’ really look like in today’s digital workplace – and how can you tell if your organization is on the right track?   In this episode of Digital Workplace Impact, Nancy Goebel is joined by DWG Director of Technology and Operations, Sarah Escott, to explore the DWG 2026 Awards – and what the Awards reveal about how to achieve an excellent digital workplace. Far from requiring per...

In this thought-provoking episode, Nancy Goebel is joined by Stacey Taylor, a marketing-led transformation leader and former Visa executive, to explore how a product mindset can unlock breakthrough adoption of generative AI. At the heart of the conversation is Stacey’s ACT approach – Audience, Connection and Tuning – a powerful way to reframe change from a one-off project to an ongoing product exp...

What does it really take to make AI work at scale inside large organizations? In this episode of Digital Workplace Impact, DWG Chief Executive Nancy Goebel sits down with Melissa Reeve, author of  Hyperadaptive: Rewiring the enterprise to become AI-native , to explore why so many AI initiatives stall – and what leaders must do differently to calm the hype and achieve...

Digital Workplace Group CEO and host of  Digital Workplace Impact , Nancy Goebel, is joined by long-time community practitioner and author Chris Catania to explore why community is no longer a ‘nice-to-have’ but a strategic advantage for modern organizations. Drawing on his new book  The Community-First Advantage , Chris makes a compelling case for treating community as a system – one th...

For this episode of  Digital Workplace Impact , DWG consultant and researcher Shimrit Janes joins Nancy Goebel to explore why change agility has become a critical capability for digital workplace teams navigating constant disruption. Drawing on DWG’s latest research, the conversation reframes change from a series of planned events into an ongoing, human experience that req...

In this episode of Digital Workplace Impact, host Nancy Goebel is joined by Suzy Dean, Microsoft MVP, and CEO and Co-Founder of Addin365, for a practical and insight-rich conversation on what it truly means to design and run an AI-ready digital workplace.    Drawing on extensive real-world experience across the Microsoft 365 ecosystem, Suzy reflects on how the accelerating pace of techno...

In this episode of  Digital Workplace Impact , host Nancy Goebel explores AI literacy – one of the hottest topics for organizations right now – with  Elizabeth Marsh , DWG Director of Research, and author of DWG’s recent research report ‘Empowering employees for the AI era: A guide to AI upskilling’. As AI becomes increasingly integral to workplace innovation and productivity, understand...

In this episode of  Digital Workplace Impact , DWG CEO Nancy Goebel sits down with Carolin Lücker, Principal Manager of Strategy, Design & Architecture at Vodafone, to explore how that organization is delivering AI‑enabled transformation at scale. Fresh from winning DWG’s Digital Workplace of the Year Award for  AI Enablement at Scale , Carolin reveals how Vodafone built the foundati...

In this episode of Digital Workplace Impact, host Nancy Goebel talks with Elizabeth Marsh, DWG’s Director of Research, about the drivers behind DWG’s 2026 research programme and its core idea: the ‘coherent capability arc’.  Elizabeth describes how the team scans for signals and patterns across the DWG community and wider industry via practitioner touchpoints and member insights throughout th...

Ready to discover how data can transform your digital workplace? In this episode of Digital Workplace Impact, host Nancy Goebel welcomes James Krick, Director of DEX & Digital Workplace Services at The Campbell’s Company, to share the inside story behind his team's recent DWG Award win for 'Data-led Experience Management'.   James reveals how Campbell’s moved from an underperforming digit...

It's crystal ball time! Join DWG CEO, Nancy Goebel, as she gazes into the future of work for 2026. With the release of DWG's annual predictions now a well-established and eagerly anticipated event, the latest episode of Digital Workplace Impact first recaps the 2025 predictions to see which came to pass (8.5 out of 10 of them!) and then previews DWG's take on what's coming for the workplace this y...

Step into the future of podcasting with the latest episode of Digital Workplace Impact – in a first, it's hosted by Nancy Goebel’s ‘digital twin’! Using the very latest AI technology, Nancy #2 recaps five standout conversations from 2025 – a must-listen for digital workplace leaders and practitioners as they take stock of this year and prepare for the next.   Discover how award-winning workpl...

Dive into  Digital brilliance: Lessons from DWG’s 2025 Award winners . For this episode, Nancy Goebel is joined by studio guests Kerry O’Donnell, former Executive Director at The Estée Lauder Companies, and Rory Gardner, Director and Team Leader for Associate Knowledge and Strategic Insights – Digital Workplace at Fidelity Investments.  Together, they explore the exceptional na...

In recent years, Hearst Networks has transformed from a more traditional background into a diversified media company, leading in the genres of history and true crime. For this Digital Workplace Impact episode, Dean Possenniskie, Hearst Network’s Managing Director EMEA, joins Nancy Goebel to discuss the company’s change journey.   Dean sets out the importance of values, purpose and a...

Join us and delve into the role of digital employee experience (or DEX) at Robert Half, one of Fortune’s 100 Best Companies to Work For.   Evelyn Lim, Senior Director, Digital Workplace Colleague Experience at Robert Half, joins Nancy Goebel in the studio. By fostering a culture of innovation and collaboration, Evelyn and a global team of Robert Half colleagues are working cross-functionally...

Are you a technology enthusiast, a business leader or someone who is simply curious about the future of work? If so, sit back and enjoy this episode of Digital Workplace Impact, which is packed with insights and inspiration around responding to rapid technological changes and human factors whilst transforming the digital employee experience (DEX).   Host Nancy Goebel is joined in the studio b...

Looking to the future, do we need to shift from the language of the digital workplace to that of the business in storytelling? And how does storytelling play a part in helpfully promoting yourself and your team in the workplace?    The latest guest in the Digital Workplace Impact podcast studio is Tanya Williams, Head of Internal Communications at Gallagher Retail. In this conversation,...

How can the transformative power of AI be leveraged in the work of internal communicators? Can it really help to foster a more inclusive, high-performing environment for teams?   This time, our host Nancy Goebel is joined by Monique Zytnik, a global internal communication leader. Monique shares her perspective on the transformative power of AI in internal communications, drawing on insights f...

It’s time to shine, so tell us your story!  The Digital Workplace Group (DWG) Awards programme is back for 2025, offering a great opportunity to gain industry-level recognition for your team’s digital workplace achievements.  In this short, sharp episode of Digital Workplace Impact, you can hear more as host Nancy Goebel is joined by Elizabeth Marsh, Director of Research for DWG, and Sar...

How can AI and data combine to add to organizational decision-making? Does AI really give us the ability to interpret data better? And just how are changes in technology allowing us all to better access information in the digital workplace?     In this latest episode of Digital Workplace Impact, host Nancy Goebel is joined in conversation by Cai Kjaer, Co-Founder and CEO of SWOOP An...

In this episode of Digital Workplace Impact, we welcome Oscar Berg, a senior consultant, renowned author, content creator, and speaker with extensive expertise in intelligent collaboration and AI.    Oscar joins our host Nancy Goebel in the podcast studio where the topic under discussion is generative AI, the catalyst for intelligent collaboration today and beyond. This episode was inspi...

“It's those continual conversations and interactions we're having with our members and wider community that inform us what people are excited about, what they are concerned about, what they are struggling with – perhaps because of its newness or due to the level of hype or confusion – to put it into perspective.”     Elizabeth Marsh, Director of Research at DWG    What are the...

For the crème de la crème of insights, dip into highlights from Digital Workplace Impact’s 2024 ‘best in show’ episodes as determined by popular demand. Host Nancy Goebel distils key insights and shares advice from digital workplace leaders.    These ‘fab five’ podcasts offer cutting-edge thinking on hot topics such as the employee experience, workplace design, navigating uncertainty and...

What is futuring and why is it an important practice for digital workplace leaders and teams? How does futuring differ from envisioning? And what practical approaches can you take to futuring in your organization? ‘Futuring’ practices are firmly in the spotlight in this episode of Digital Workplace Impact. Host Nancy Goebel is joined by Shimrit Janes, a DWG research author and lead consultant. Tog...