Digital Insurance Pint

Season 9 – Episode 2 – Acera & Navacord – Deal of the Decade? Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android Tom, Adam, Steve & Jeff dive into the recent acquisition of Acera by Navacord, exploring the implications for the insurance industry. With their usual mix of humor and candid insights, they discuss the consolidation trend, the role of private equ...

Season 9 – Episode 1 – Is Canada innovative enough? Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode of the Digital Insurance Point podcast, hosts Tom, Jeff, Adam & Steve discuss the state of insurance innovation in Canada compared to the rest of the world. They explore the use of AI and machine learning in underwriting and claims, the challenges of...

Season 8 – Episode 9: Samuel Belanger-Lamoureux Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android n this episode of the Digital Insurance Point podcast, Tom, Adam, Jeff & Steve discuss the entrepreneurial journey of Samuel Bélanger-Lamoureux, co-president of Cemiar, an insuretech firm dedicated to improving efficiency in insurance brokerages. Samuel shares his early entrep...

Season 9 – Special TEC Summit 2025 Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android Live from Montreal, it’s the Digital Insurance Pint Podcast ! The RCCAQ Tec Summit in Montreal was a raging success, featuring a ton of great content and the first ever DIPP Live podcast. Good news – if you didn’t join us in Montreal (you should) – you can still see the...

Season 8 – Episode 8: Stephen Billyard Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode of the Digital Insurance Pint podcast, the DIPP crew is joined by Stephen Billyard, CEO of Billyard Insurance Group They discuss Stephen’s journey in the insurance industry, the challenges of rapid growth, and the integration of technology and AI in insurance operatio...

Season 8 – Episode 7: Panda7 & Noel Feghali Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode of the Digital Insurance Point podcast, the DIPP crew discuss the evolution of the insurance industry, focusing on the innovative approach taken by Noel Fegali, CEO of Panda7. The conversation covers Noel’s background, the inception of Panda7, the importance...

Season 8 – Episode 6: Gaya AI Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode of the Digital Insurance Pint podcast, host Tom Reid and co-hosts Jeff Roy and Adam Mitchell (Steve was away) welcome Carl Ziade, co-founder and CEO of Gaya. The conversation delves into Carl’s journey from Lebanon to Silicon Valley, the evolution of Gaya from a car-sharing pl...

Season 8 – Episode 5: TruflaTechnology Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode of the Digital Insurance Point podcast, The DIPP crew and guests discuss the evolving landscape of insurance technology, focusing on Trufla’s innovative products designed to enhance broker efficiency and client retention. The conversation delves into the challenges br...

Season 8 – Episode 4: Koios Intelligence Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode of the Digital Insurance Point podcast, the DIPP crew and guests discuss the evolution and application of AI in the insurance industry, focusing on Koios Intelligence. Mohamed Hanini, CEO of Koios, shares insights into the company’s journey, the unique aspects of th...

Season 8 – Episode 3: Donna. AI Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode of the Digital Insurance Pint podcast, the DIPP crew discuss the role of artificial intelligence in the insurance industry, focusing on Donna AI, a platform designed to help insurance agencies grow their revenue and improve customer retention. The conversation covers the importanc...

Season 8 – Episode 2: DIPP At The Crossroads Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode, the hosts discuss the recent mergers and partnerships in the insurance industry. Jeff Roy announces the merger of Excalibur with McFarland Rowlands, Steve Earle reveals a partnership with Southampton Financial, and Adam Mitchell hints at a future partnership. The dec...

Season 8 – Episode 1: AI in Insurance Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this conversation, the DIPP crew discuss the topic of AI in insurance. They explore the different levels of difficulty and technology tools available, such as agency management systems, CRM, robotic process automation, digital virtual assistants, and virtual assistants. They also emphasi...

Season 7 – Episode 10: Existential Threats Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android This is take 2 on “what keeps you up at night?”. The DIPP crew discusses major industry issues including the rise of vehicle theft, OPCF 49, broker cancellation as a way to manage carrier profitability, embedded insurance, connectivity and technology progress. If that wasn’t dark enoug...

Season 7 – Episode 9 Shawn Antao – EY Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode, the hosts interview Sean Antao, a partner at EY and leader of the Insurance Technology Consulting arm. They discuss various topics related to Guidewire implementations and broker connectivity. The conversation covers the dominance of Guidewire in the Canadian market,...

Season 7 – Episode 8 Adam Hare Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode, Adam Hare, CEO of Petley-Hare Limited, shares his journey in the insurance industry and the rebranding process his company went through. The conversation covers topics such as the impact of branding, the cancellation of carrier contracts, and the process of rebranding a brokerage....

Season 7 – Episode 7: Greg Purdy Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android Greg Purdy, CEO of Rival, joins the DIPP crew to discuss his background in insurance and software, his decision to join Rival, and the company’s focus on changing the broker automation process. Rival’s unique competitive advantage lies in its active engine that uses AI to optimize wo...

Season 7 – Episode 6: Tracy Riley Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this conversation, the DIPP crew are joined by Tracy Riley, Chief Insurance and Technology Officer at Wawanesa Insurance. They discuss the importance of real-time connectivity, Wawanesa’s API sharing initiative, the significance of mutuality in the company, and the decision to opt out...

Season 7 – Episode 5: Ema Roloff Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode, Emma Roloff, co-founder of Roloff Consulting, joins the podcast to discuss digital literacy and the challenges and opportunities in the insurance industry. Emma emphasizes the importance of understanding key technologies such as AI, cloud computing, and IoT. She also highlights...

Season 7 – Episode 4: Benchmarking with Carey Wallace Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode, host Tom Reid and his colleagues Steve Earle, Adam Mitchell, and Jeff Roy are joined by Carey Wallace, founder of Agency Focus. The episode focuses on key performance indicators (KPIs), metric tracking, the impact of compensation structure, and the efficienc...

Season 7 – Episode 3: Benchmarking with Brett Boadway Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode, the DIPP crew discuss benchmarking in the insurance industry with IBAO COO Brett Boadway. They cover topics such as metrics for sales, measuring efficiency, customer sentiment, and colleague satisfaction. The conversation explores various metrics used in the...

Season 7 – Episode 2: CPC – What Do Brokers Want? Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android The DIPP crew explore the evolution of contingent profit sharing commissions (CPCs) in the insurance industry, as well as the factors that affect CPCs, such as loss ratio and retention, and the challenges brokers face in managing CPCs. They also explore the role of brokers...

Season 7 – Episode 1: Louis Gagnon Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android In this episode of the Digital Insurance Pint Podcast, host Tom Reid and his colleagues interview Louis Gagnon, CEO of Intact Financial Corp. They discuss various topics, including Louis Gagnon’s journey to becoming CEO, improving service in facility insurance, Intact’s strategy fo...

Season 6 – Special Episode – Guidewire Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android What is guidewire and what makes it so popular? How can guidewire help the broker channel. The DIPP crew sit down with Amy Mollin, Head of Product Management at Guidewire to find out The post Season 6 – Special Episode – Guidewire appeared first on Digital Insurance Pint...

Season 6 – Episode 10: EDI & eDocs Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android EDI (Electronic Data Exchange) has been a standard way of transmitting data in many industries since the early days of business automation. It’s also a back bone of the insurance industry, with millions of policy transactions downloaded from carrier to broker each week. It also (sti...

Season 6 – Episode 9: Dario Battista Audio Video Audio Video SUBSCRIBE: iTunes Google Spotify Android The DIPP crew has the express pleasure of welcoming Dario Battista – one of the OG “modern brokers” to the show. We talk with Dario about the iSure story & their path to digitization, which is a bit different than the path others have taken. Dario also shares his though...