Dialed In

Business EN ↓ 5 episodes

The AI voice industry is booming, but most platforms leave compliance up to chance. Dialed In breaks down what it actually takes to run TCPA-compliant AI calling operations, from platform-level safeguards to the responsibilities that stay on your desk. Each episode walks through a specific compliance requirement: what the law says, what the platform should handle automatically, and what you as the business owner must get right. With penalties ranging from $500 to $1,500 per call and class actions that can sink a company, this isn't optional knowledge. Built for business leaders, compliance off...

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Dialed In

Episodes

AI Calling Systems That Actually Connect: Fixing Answer Rates with Kevin DeMeritt 06.07.2026 17:06

This episode of Dialed In digs into why so many voice AI calling programs fail before a conversation even starts. Host Rachel sits down with Kevin DeMeritt of 2X to unpack the gap between flashy AI agents and the less glamorous reality of connection rates, caller reputation, and compliance. Listeners will learn why focusing on how human an AI sounds is not enough, how deliverability and trust driv...

Kevin DeMeritt - The hidden requirement for conversational AI at scale 15.05.2026 16:49

In this episode of Dialed In, hosts sit down with Kevin DeMeritt, founder of 2X, to explore how Voice AI is reshaping sales outreach — and why compliance has to be the foundation, not an afterthought. Kevin brings a rare operator's perspective, having built and scaled a 125-person sales team at a precious metals company before developing his own Voice AI platform to solve the speed-to-lead and fol...

Speed to Lead: Why AI Wins the Call Before Your Team Even Wakes Up 13.04.2026 9:59

In this episode of Dialed In, Rachel and Derek take on the biggest fear holding businesses back from deploying AI calling: that customers will hate it. Using real case studies and hard data, they make the case that this fear is not just overstated, it is actively costing businesses money. The conversation covers the speed-to-lead gap in detail, including why 52% of leads arriving after hours combi...

Why Most AI Calling Platforms Fail: The Five Questions Every Business Must Ask Before Deploying 16.03.2026 10:46

🎙️ What if your AI calling platform isn't solving your compliance problem — it's multiplying it? In this episode of Dialed In, hosts Jordan and Casey get real about the hidden risks of AI voice outreach and why "we're compliant" from a vendor is never enough. Casey opens with a jaw-dropping firsthand account of a $12 million TCPA liability wake-up call — triggered by blindly trusting a vendor's co...

The TCPA Compliance Gap: Why Most AI Voice Platforms Are Operationally Non-Compliant 14.03.2026 11:31

🎙️ A $12 million wake-up call reveals the hidden truth about TCPA compliance—and why "compliant" platforms might be putting your business at serious risk. In this eye-opening episode of Dialed In, hosts Jordan and Casey expose the TCPA compliance illusion that's catching businesses off guard. Casey shares his harrowing experience of nearly facing $12 million in liability after trusting a vendor's...