Dental Unfiltered

What’s the real line between a stressed-out practice owner and a scalable dental CEO? In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo are joined by guest Dr. Kyle Perkins to unpack the operational moves that actually move the needle; starting with the phones. Dr. Andrew breaks down a listener question on call center ROI, explaining why a dental-specific call center will outpe...

Are massive, crowded dental conferences losing their charm? In this episode, Matt Brown sits down with Dr. Len Tao, former practicing dentist, founder of iSocial Reviews, and event creator, to break down why bigger isn't always better when it comes to industry events. Len shares his journey from building and selling a tech company to launching Supercharge Dental Practice, an exclusive, high-to...

Most dentists are bleeding new patients after hours without even realizing it. In this episode, Matt Brown and Dr. Andrew Vallo break down the real economics of front-desk performance, comparing high-converting, dental-specific call centers against cheap virtual assistants. They dive into why phone answering remains your practice’s most critical job, how extended hours change the game, and why one...

In this episode of Clinical Unfiltered, Dr. Sausha breaks down the soft tissue management techniques that separate standard bone grafting from predictable, exceptional outcomes. Soft tissue tension and graft movement are the leading causes of graft failure, necrosis, and particulate loss. Dr. Sasha reveals how mastering advanced flap mobilization and fixation methods can eliminate those complicati...

In this Dental Unfiltered episode, Matt Brown and Dr. Andrew Vallo break down the different seasons of entrepreneurship and what it really looks like to grow from startup mode into a more mature, scalable business. Andrew shares his journey from opening his first practice during COVID to building a multi-practice group, and how each stage of growth changed his responsibilities, mindset, and work-l...

Scaling Beyond $1M: Why Your Dental Practice Strategy Must Change at $3M and $5MEvery dental practice owner hits a wall where working harder or moving faster no longer cuts it. The truth that no one tells you about growth is simple: the exact strategies, systems, and structures that got your practice to $1 million will actively break when you try to hit $3 million or $5 million. In this deep-dive...

How closely do you actually look at your dental practice’s monthly credit card statements? If you’re like most busy owners or office managers, you might just glance at the total, pay the bill, and move on. But that exact habit could be costing you tens of thousands of dollars. In this eye-opening episode, Dr. Vallo breaks down a shocking case study: how one dental practice unknowingly leaked $35,0...

Can a brand-new dental startup attract 200+ new patients in its first 30 days? In this episode, Dr. Andrew Vallo joins us to share the exact blueprint he uses to open practices that hit mature numbers in week one. If you've ever worried about launch delays, hiring struggles, or burning through capital on marketing, Andrew’s high-performance expansion strategy is exactly what you need. Learn ho...

Most dental practices love showing off their team on social media. It builds trust, shows off your office culture, and makes your practice feel human. But there is a massive legal blind spot that most owners completely overlook: employee media rights. If you think a standard, generic media release covers you when an employee leaves, you could be setting yourself up for a costly legal battle. In th...

In this episode of Dental Unfiltered , we sit down with Dr. Julia L. Jackson to dive deep into implant dentistry, oral surgery, and the critical business decisions every practice owner faces. We discuss why general dentists need to elevate their implant techniques and shift to a "prosthetically driven" mindset rather than focusing solely on clinical execution. Plus, Dr. Jackson shares in...

In this episode of Dental Unfiltered, Dr. Andrew Vallo breaks down exactly why his dental group transitioned to a call center model and how it’s delivering real ROI. He compares the pros and cons of call center coverage against traditional in-house teams and virtual assistants (VAs). Tune in to discover why capturing missed calls can translate directly into thousands of dollars in added production...

Most dental events are just sales pitches and superficial networking. If you’re tired of cluttered conferences with zero substance, this episode reveals why the legendary Dental Boost Camp is completely different. We sit down with thought leader Dr. Alan Stern to preview the "summer camp for dentists" an event built entirely on community, professional growth, and authentic connection, co...

In this episode, we sit down with Dr. Vallo to discuss his official move to join ZERO Dental Billing; the leading dental insurance billing and verification platform—as a minority partner. Dr. Vallo shares his journey from initial client and beta-tester across his own practices to strategic investor. Tune in to hear how firsthand experience solving a massive dental office pain point convinced him t...

In this episode of Management Unfiltered, hosts Kirk and Zach explore how dental practice owners and office managers can better support associates by setting clear expectations, building strong systems, and creating an environment where doctors can thrive without having to think like owners. They discuss onboarding, compensation transparency, regular check-ins, and ways to empower associates to fe...

In this Dental Unfiltered episode, Cory Pinegar joins the show to share the nuanced playbook for integrating virtual support into your dental workflow. Learn why phone management and front-office support are the fastest-growing remote sectors, how to safeguard your practice against cybersecurity risks, and how upcoming AI tools will make remote teams smarter and more empathetic. Stop letting opera...

Is your dental practice’s morning huddle a total waste of time? For most clinics, it’s treated as just another boring, routine meeting that breeds reactive chaos instead of proactive excellence. In this episode, dental practice experts Kirk Teachout and Zach Shelley expose the truth: your current morning routine might be sabotaging your growth and costing you hundreds of thousands of dollars annua...

This episode focuses on "Net Payment Terms" in the dental industry. Matt Brown and Dr. Andrew Vallo discuss strategies for managing cash flow by negotiating extended payment terms with vendors. Dr. Vallo emphasizes the importance of maintaining cash on hand to seize opportunities and manage unexpected events. They also touch on the benefits of negotiating discounts and how these financia...

This episode of "Management Unfiltered" features Kirk Teachout and Kelly Schwartz discussing leadership and success in dental practices. They explore the importance of systems, team motivation, and leadership in transforming struggling practices into successful ones. The conversation includes personal anecdotes and insights into effective management strategies, emphasizing the role of cl...

Struggling with slow payments and unoptimized revenue flow? Discover the counterintuitive strategies that a rapidly growing dental group uses to maximize cash flow, extend net payment terms, and boost profitability, without sacrificing client relationships. In this episode, Dr. Andrew Vallo, breaks down his innovative approach to shortening payment cycles and negotiating better vendor terms. Wheth...

This episode features a conversation between Matt Brown and Deana Zost, focusing on the evolution of dental office management. They discuss the shift from traditional practices to modern, technology-driven environments. Deana shares her extensive experience, highlighting how the role of office managers has changed over the years. They explore the importance of proactive management, the challenges...

This episode of "Dental Unfiltered" is titled "Second Chances." Matt Brown and Dr. Andrew Vallo discuss the importance of follow-up in dental practices, emphasizing how second chances can lead to successful treatment closures. They explore strategies for improving patient follow-up, such as scheduling financial consultations and offering incentives to return. Dr. Vallo shares i...

In this episode of "Clinical Unfiltered," Dr. Sausha delves into the intricacies of bone grafting, focusing on the critical PASS Principles: Primary wound coverage, Angiogenesis, Space maintenance, and Stability. Dr. Sausha shares insights from a significant case involving a young patient with a severe vertical defect, illustrating how these principles guide successful grafting outcomes....

In this episode of Dental Unfiltered, host Matt Brown welcomes Dr. Alan Stern, a respected speaker in the dental community, to discuss the often-overlooked topic of total health for dentists. They explore the pressures and mental health challenges faced by dental professionals, emphasizing the importance of redefining prosperity and staying true to one's core values. Dr. Stern shares his perso...

This episode of "Management Unfiltered" with Zach Shelley and Kirk Teachout focuses on strategies for reducing overhead costs in dental practices without compromising quality. They discuss the importance of understanding financial metrics, such as P&Ls and cash flow, and emphasize the need for systems to manage expenses effectively. The conversation highlights the significance of tra...

This episode of "Dental Unfiltered" features a discussion with Alex Sharp, CEO of Shared Practices Group, focusing on the dynamics of De Novos versus acquisitions in dentistry. The conversation explores the challenges and strategies of building a dental group, emphasizing the importance of specialization, intentionality, and differentiation in practice. Alex shares insights on democratiz...