Youssef Hanine
Dental Tech Talks
Stay ahead in dental tech with Dental Tech Talks, a podcast hosted by HeyDonto’s Chief AI Officer, Youssef Hanine. Join industry leaders as they explore AI and tech innovations shaping dental practice operations and patient care.
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Episodes
#53 - Capturing Patient Intent Before They Sit in the Chair. A Conversation with Dr. Padma Gadiyar of Smilo.ai 10.03.2026 33:46
In this episode of Dental Tech Talks, Youssef Hanine sits down with Dr. Padma Gadiyar, founder of Smilo.ai , to unpack one of the most overlooked drivers in dentistry: patient intent. Dr. Padma shares how clinics are using AI-powered smile simulations and pre-visit engagement to understand patient motivations before they ever sit in the chair. We explore fear, trust, high-ticket treatment conversa...
#52 - Turning Dentistry Into a Profitable Business. Inside EBITDent With Kristie Kapp 26.02.2026 29:16
In this episode of Dental Tech Talks, Youssef Hanine sits down with Kristie Kapp, founder of EBITDent and a longtime leader across nearly every role in dentistry. Kristie shares how her partnership with her daughter, Joey Albertson, came together to bridge the gap between financial clarity and real-world dental operations. We dive into the realities dentists face as accidental entrepreneurs, why c...
#51 - Building a Digital Front Desk. How proVEN Is Fixing Broken Patient Access in Dentistry 14.02.2026 21:37
In this episode of Dental Tech Talks, Youssef Hanine sits down with Efrain Ramirez, founder and CEO of proVEN Digital Systems, to unpack why the dental front desk is one of the most overlooked growth levers in healthcare. With over 20 years of experience across healthcare operations, compliance, and large-scale patient access systems, Efrain shares how broken communication leads to lost appointmen...
#50 - From Automation to Agentic AI. How Mario Lazo Is Building Scalable Intelligence for the Enterprise 05.02.2026 34:46
In this episode of Dental Tech Talks, Youssef Hanine sits down with Mario Lazo, Principal AI Solution Architect at Evergreen and a longtime leader in enterprise automation and AI. Mario shares his journey from RPA at UiPath and Blue Prism to designing agentic AI systems that operate at scale across Fortune 100 organizations. We explore why AI’s real impact lives in the unglamorous details, how hum...
#49 - Security First: Joshua Nelson on HIPAA, AI Threats, and Practical Defenses for Dental Practices 30.01.2026 28:20
In this episode of Dental Tech Talks, Youssef sits down with Joshua Nelson, CXO of WOM Technology Management Group, to unpack realistic cybersecurity and compliance for dental practices. Joshua explains why HIPAA-level controls are the practical baseline for every small business, how AI is making phishing and automated attacks far more convincing, and why multi-factor authentication, layered defen...
#48 - Scaling Care, Not Just Clinics: Matthew Hernandez on People-First Ops and Same-Day Dentistry 22.01.2026 32:52
In this episode of Dental Tech Talks, Youssef sits down with Matthew Hernandez, Director of Operations at Mukilteo Dental Center and a third-generation dental leader with 25-plus years building DSOs, labs, and high-volume practices. We cover Matthew’s origin story, how he turned a 30,000 square foot space into a patient-centered, tech-enabled hub, and the operational changes that moved his team fr...
#47 - How Hello Patient Is Rebuilding Healthcare Communication with Real Voice AI, with Alex Cohen 19.12.2025 29:39
In this episode of Dental Tech Talks, Youssef sits down with Alex Cohen, CEO and co-founder of Hello Patient, an Austin-based healthcare technology company reshaping how clinics communicate with patients. Before launching Hello Patient, Alex helped Carbon Health scale to more than 130 locations and over 200 million dollars in annual revenue, giving him a deep understanding of operational chaos ins...
#46 - From Banking to Cookies to Dental AI: How Shaz Sheikh Is Redefining Automation and Voice Intelligence 11.12.2025 27:46
In this episode of Dental Tech Talks , Youssef sits down with Shahzeb “Shaz” Sheikh, a product leader who has built digital experiences across finance, e-commerce, and now dentistry. From leading U.S. Bank’s $8B merger integration to transforming David’s Cookies into a modern digital brand, Shaz has mastered the art of blending creativity with systems thinking. Now in stealth mode, he’s building A...
#45 - Bridging Technology and Empathy: How Intiveo is Redefining Patient Engagement 05.12.2025 42:25
In this episode of Dental Tech Talks , Youssef Hanine sits down with Josh DeVries , CEO and co-founder of Intiveo , a patient-engagement platform trusted by more than 60,000 providers across North America. Josh shares how he went from modernizing academic dental software at Exan (Henry Schein One) to building Intiveo — a company that now automates over 90 million messages a year and supports 33 mi...
#44 - How PatienXpress is Powering Paperless Dentistry with AI and Automation — with Hemesh Surana 21.11.2025 26:07
In this episode of Dental Tech Talks , we sits down with Hemesh Surana , founder of PatientXpress and former Oracle executive turned dental tech entrepreneur. After helping billion-dollar corporations streamline operations, Himesh applied his expertise to his wife’s struggling dental office—building a prototype that would evolve into a full-scale, all-in-one platform now used across five continent...
#43 - Turning Data into Dollars: How James DeLuca Is Helping Dentists Find $750K in Hidden Revenue 13.11.2025 34:56
In this episode of Dental Tech Talks , host Youssef Hanine sits down with James DeLuca, founder of Precision Dental Analytics and author of The Dental Data Playbook . With experience scaling multimillion-dollar operations and building AI-powered tools like Orion, James reveals how data-driven insights are transforming practice performance. From uncovering $750K in hidden revenue to automating pati...
#42 - Building Predictive AI for Patient Retention with Floe Health’s Anirudh Perubotla 07.11.2025 30:52
In this episode of Dental Tech Talks, we sit down with Anirudh Perubotla , co-founder of Floe Health , to explore how predictive AI is transforming referral management and patient retention. A Forbes 30 Under 30 innovator and former product leader at Commure, Anirudh shares how Floe Health’s “quiet intelligence” model helps clinics reduce no-shows, improve continuity of care, and lift revenue with...
#41 - Building the Operating System for Dental Care: Shiva Kumar on Dentulu, AI, and a Reinvented Future 31.10.2025 31:51
In this episode of Dental Tech Talks , we sit down with Shiva Kumar, Co-Founder and CTO of Dentulu — the teledentistry platform now powering over 500,000 virtual consults and transforming oral health at scale. Shiva shares how an “accidental marriage” between tech and dentistry turned into an AI-first platform integrating everything from intraoral cameras and AI second opinions to salivary diagnos...
#40 - From Chaos to Clarity: How Samad Syed Is Redesigning Dental Workflows with AI 31.10.2025 39:12
In this episode of Dental Tech Talks, we sit down with Samad Syed, CEO of SRS Web Solutions and founder of MConsent and CareTap. Samad shares how a frustrating billing experience post-surgery turned into a mission to eliminate front office chaos and restore human connection in healthcare. We explore how his platforms streamline patient intake, automate re-engagement, and leverage AI to empower ove...
#39 - From Cybersecurity to Smiles: How Dentiza is Redefining Patient Engagement with AI and Empathy 17.10.2025 39:37
In this episode of Dental Tech Talks , Youssef Hanine sits down with Dwight Brown , CEO and co-founder of Dentiza , an AI-powered platform transforming how dental practices attract and engage patients. Dwight shares his fascinating journey from building a global mobile encryption company to helping hundreds of dental practices grow across six countries. We explore how Dentiza blends AI, video, and...
#38 - The Rise of the Fractional CHO: Janet Hagerman on Doubling Case Acceptance with Communication + AI 10.10.2025 32:00
In this episode of Dental Tech Talks, we sit down with Janet Hagerman — international speaker, author of Selling Dentistry , and one of the first to define the role of the fractional Chief Hygiene Officer (CHO). Drawing from decades of experience leading hygiene systems at a 100+ practice DSO, Janet unpacks why so many case presentations fail — and how a better partnership between doctors and hygi...
#37 - From Dental Boutique to Global Bootcamp: Dr. Lincoln Harris on Reinventing Dental Education 04.10.2025 1:02
What do aviation simulators, burnout-proof muscle memory, and 35 countries have in common? Dr. Lincoln Harris. In this episode of Dental Tech Talks, we sit down with the founder of Ripe Global — the groundbreaking cloud simulation platform revolutionizing how dentists learn. Lincoln shares how his frustrations with traditional CE, his love of high-performance training, and his willingness to break...
#36 - The Virtual Ortho Revolution: Dr. Ilan Abramowitz on Scaling Aligner Profits Without the Stress 26.09.2025 37:29
In this episode of Dental Tech Talks , we sit down with Dr. Ilan Abramowitz, orthodontist and co-founder of PerfectFit Ortho, the plug-and-play platform helping general dentists deliver expert-level aligner care without added staff, ortho training, or tech headaches. Ilan shares how a DIY aligner boom sparked his mission to build a brand-agnostic, virtual ortho system that slashes chair time by 70...
#35 - Breaking Down Barriers Between Vendors and DSOs: Eileen Day on Building DVIN Into a 600+ Member Grassroots Network 19.09.2025 38:25
In this episode of Dental Tech Talks , we’re joined by Eileen Day — founder of DVIN (DSO Vendor Insights Network), LinkedIn’s 2024 DSO Influencer of the Year, and a powerful voice helping dental vendors and DSOs finally speak the same language. Eileen unpacks how her outsider advantage led her to build DVIN from scratch — a grassroots nonprofit connecting 600+ vendors through education, community,...
#34 – The Hidden Engine of Dental Growth: Frank Cook, VP of Strategic Partnerships at TrustCommerce on Payments, Partnerships & Patient Experience 05.09.2025 39:15
In this episode of Dental Tech Talks , we sit down with Frank Cook , VP of Strategic Partnerships at TrustCommerce , to explore a side of dentistry that’s often overlooked, payments . Frank shares how smart payment infrastructure is quietly powering growth across leading DSOs and private practices by reducing friction, increasing collections, and enhancing patient satisfaction. From processor-agno...
#33 – From Spreadsheets to Smart Clinics: Dr. Aditi Agarwal on Building Practice by Numbers 27.08.2025 34:19
In this episode of Dental Tech Talks , we sit down with Dr. Aditi Agarwal, practicing general dentist, mother, and co-founder of Practice by Numbers , the all-in-one analytics platform helping thousands of practices turn data into action. What began as a personal spreadsheet hack has evolved into a powerful, AI-driven system that transforms phone calls, case acceptance, patient follow-ups, and ins...
#32 – From Burnout to Breakthrough: How Dr. Khan Built Dentrax to Fix Dental Ops 22.08.2025 44:10
In this episode of Dental Tech Talks , we sit down with Dr. Vajahat Khan , pediatric dentist turned tech founder, who built DentTracks, a full-stack operational ecosystem designed to solve the business chaos in dentistry. Dr. Khan shares the journey from spreadsheets and burnout to building a multi-million-dollar SaaS platform that helps solo practices and DSOs streamline everything from appointme...
#31 – From Scaling DSOs to Scaling Data: Vin Cardillo, Creator of Pronto, on AI-Powered Ops That Drive ROI 15.08.2025 27:17
In this episode of Dental Tech Talks , we sit down with Vin Cardillo , DSO veteran and creator of Pronto , the AI-powered practice performance platform helping dental groups scale smarter. With over 25 years in dental operations, including leading a DSO to the #14 spot on the Inc. 500—Vin brings hard-won insights on what truly drives practice growth. We dive into the real reason most practices mis...
#30 – From Billion-Dollar Deals to AI Braces: Khamzat Asabaev, CEO of SoftSmile, on Building the Future of Orthodontics 08.08.2025 46:43
In this episode of Dental Tech Talks , we sit down with Khamzat Asabaev , CEO and founder of SoftSmile , the AI-powered orthodontic platform redefining treatment planning. After a decade structuring multibillion-dollar M&A deals at Linklaters, Khamzat made an unexpected pivot—leaving corporate law to take on one of dental’s toughest challenges: improving the precision and scalability of orthod...
#29 – Building Global Access to Dental Care: Julia Michelin, CEO of Dental AI Technologies, on the Nomadic Future of Diagnostics 01.08.2025 40:45
In this episode of Dental Tech Talks , we sit down with Julia Michelin , dentist, global nomad, and founder of Dental AI Technologies , the team behind Nomad Dental AI , a mobile-first diagnostic tool designed to bring dental guidance to patients wherever they are. From her clinical roots in Brazil to building AI-driven platforms in Thailand, Julia shares how living and working across multiple hea...
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