Dental Office Rescue with Linda Kane

Ever feel like if you stepped away for one day, the whole office would fall apart? In this episode of Dental Office Rescue, Linda Kane talks with Lorie Streeter, CTC, FAADOM — former VP of the American Association of Dental Office Management (AADOM) and current VP of U.S. Expansion at MaxAssist — to explore “Let Them” Leadership and what it actually looks like to stop over-functioning in a dental...

Your team completed the training. The binder is on the shelf. The boxes are checked. Now what? In this episode, Linda Kane sits down with Joyce Weeks, Educator and Compliance Consultant at Dental Ed, Inc., to discuss why compliance isn't about paperwork—it's about creating systems that protect your patients, support your team, and strengthen your practice. Drawing from her background in...

The biggest risks in your practice may be the ones you never see coming. Most dental mistakes don't happen because people don't care. They happen because of communication breakdowns, training gaps, documentation issues, and assumptions that quietly build risk over time. In this episode, Linda Kane sits down with Linda Harvey, founder of Dental Compliance Institute and a nationally recogn...

Buying or selling a dental practice isn’t just about contracts and numbers — it’s about people. In this episode, Linda Kane sits down with Christine Diehl, founder of DSO Team Transition and author of Heart of the Handoff, to discuss how dentists can mitigate risk, reduce turnover, build trust, and stabilize teams during practice acquisitions and ownership transitions. Christine shares practical i...

Most dentists weren’t taught how to manage the business, tax, and legal side of running a practice—and it can cost them hundreds of thousands. In this episode, Linda Kane talks with Gary Harker about tax strategies, asset protection, cash flow, lawsuits, and the financial blind spots many dentists face. Gary shares some of the best ways practice owners can better protect their business, reduce str...

Why most dental SOPs fail, and what to do instead. In this episode, Linda Kane is joined by Laura Johnston, Founder & CEO of My Dental SOP , to uncover why so many dental offices struggle with inconsistency, turnover, and daily overwhelm—and how to fix it with simple, scalable systems. If your practice relies on memory, sticky notes, or outdated binders to run critical processes, you’re not al...

Break free from the fight-or-flight cycle in dentistry. Grow your practice. In this episode, Linda sits down with Cassie Tallon to unpack how fear-based leadership keeps entire practices stuck in survival mode—and what it actually takes to break the cycle. Together, they talk about: • Why so many dental teams are stuck in fight-or-flight • How fear-based leadership impacts culture, communication,...

“The real crisis in dentistry isn’t clinical—it’s human.” Burnout is unfortunately the reality for many dental teams and leaders trying to keep up with constant demands, pressure, and change. In this episode, Linda sits down with leadership coach Brandi Marzolino to unpack what’s really happening beneath the surface—and why so many practices are stuck in survival mode. Together, they explore: • Wh...

In this one-year anniversary episode, Linda Kane explores 2026 dentistry trends, including AI-driven dental billing, medical insurance compliance, outsourcing administrative roles, and improving front office performance. Learn how changing insurance regulations, technology advancements, and smarter systems are impacting dental practice operations and revenue. Dentistry is changing. The question is...

“It wasn’t intentional—but it changed everything.” Out of $3.5 million in claims, just $17,899.57 was deemed improper. He was sentenced to 24 months in federal prison. In this episode, Linda sits down with Roy Shelburne, DDS—nationally recognized speaker on dental documentation, billing, and compliance—to share the story behind his powerful mission: “I went to prison so you don’t have to.” What ha...

What does it really take to develop a strong diagnostic partnership between dentist and hygienist? In this episode, Linda welcomes back Rachel Wall, RDH—clinical hygienist, author, and founder of Inspired Hygiene —to break down the strategies that make co-diagnosis work. They explore: Why doctors need a diagnostic partner (and how to empower one) What hygienists gain from taking a more active diag...

No dentist wants to think about getting reported to the board—but it happens more often than you might realize. In this episode, former dental board investigator Duane Tinker joins Linda Kane to break down the real reasons complaints get filed, how board reviews actually work, and what every practice should have in place to stay protected. From documentation gaps to credentialing missteps, this is...

What every dentist should know about embezzlement. Could it happen in your practice? In this powerful follow-up episode, Linda Kane welcomes back David Harris, CEO and dental embezzlement investigator at Prosperident, to go even deeper into the red flags and risks hiding inside your own systems. From how duties are divided at the front desk to what your reports aren’t telling you—this episode expl...

🚨 Big changes are coming in 2026—new CDT codes, Medicare plans, and more. In this episode, revenue cycle expert Teresa Duncan joins Linda Kane to break down the 60+ CDT code changes coming in 2026—and what they really mean for your dental team. From cracked tooth diagnosis codes to occlusal guard cleanings and anesthesia billing updates, we cover what’s new, what’s confusing, and what could cost...

Dropping insurance and trying to attract more cash-paying patients? You can’t afford to miss these strategies. This one’s for you. In this episode, dental membership expert Paul Lowry shares exactly how practices can reduce their insurance dependence, retain more cash-pay patients, and finally build a membership plan that works for their dental office. Learn how to design a plan that keeps patient...

What if one podcast episode could help you lock in your high-converting case acceptance? In this value-packed conversation, dental consultant and coach Sophia Dunkley reveals how to turn treatment plans into “yeses” by building trust, training your team, and transforming how case acceptance is handled from chair to front desk. In this episode of Dental Office Rescue, host Linda Kane and The Practi...

In this episode of Dental Office Rescue, Linda Kane sits down with PPO strategist Clint Johnson, founder of Profitable PPOs , to talk about the hidden cost of insurance participation—and the real strategies dentists can use to take back control of their fees. Whether you’re a startup looking to credential smart or an established practice tired of write-offs, Clint explains how to improve PPO profi...

DSO or private buyer? Here's what every dentist needs to know before selling. In this episode of Dental Office Rescue, Linda Kane sits down with practice transition expert Caleb Carter, CEO of Trusted Practice Transitions, to break down the real math behind DSO deals vs. private buyers. This is a must-listen for any dentist considering a sale, partnership, or retirement in the next few years....

Is your hygiene department helping—or hurting—your practice? In this episode, Linda Kane sits down with Rachel Wall, RDH—CEO and Founder of Inspired Hygiene—to tackle one of the most urgent challenges facing private dental practices: the hygiene backlog. With decades of experience as a hygienist, coach, and industry leader, Rachel shares why hygiene delays are now a public health issue, how to ret...

New codes are coming in 2026—is your dental office ready? In this solo episode, Linda Kane breaks down what your practice should be doing right now to get ahead of the 2026 changes, avoid costly denials, and make sure you're getting paid more—and getting paid on time. She also shares a 5-step framework your team can start using today to clean up your billing systems, reduce insurance headache...

Faster payments, bigger checks, and real results—Leslie Icenogle, CPC, breaks down the benefits to medical billing in your dental practice. If medical billing feels overwhelming, this episode will change your perspective, and reveal everything you need to know about it. Linda Kane sits down with Leslie Icenogle, CPC, founder of Dental Classroom , LLC, to show how dental teams can unlock untapped r...

Want to build a more efficient, future-ready dental office—without losing the human touch? It starts with the powerful combination of technology, business, and dental wisdom. In this episode, Linda Kane sits down with Laura Nelson to talk about how to lead your team through change, simplify training, and get real about what works in the front office. From outsourcing and automation to AI tools and...

Want to keep more of what you earn, protect your legacy, and build a practice worth top dollar? It starts with exit planning strategies long before you’re ready to sell. In this episode, Linda Kane talks with Tim McNeely, CFP®, CIMA®, CEPA®, founder of The Dental Exit Institute and author of Dental Wealth Nation . Tim shares how advanced planning strategies can reduce taxes, safeguard wealth, and...

Don't want to sell to a DSO? You’re not alone—and you’re not out of options. In this episode, Linda Kane talks with Bryant Gibby and Dr. Weston Spencer of Saving Private Practice about a smarter dental ownership model that helps doctors stay independent, boost profitability, and reduce burnout—without giving up control. Whether you're planning an exit or trying to keep up with the demand...

Still guessing your way through OSHA and HIPAA? It’s costing you more than you think. In this episode, compliance expert Kelli Ngariki shares her SAFER Method—a simple, step-by-step framework to help dental offices get compliant, stay protected, reduce errors, and empower their teams. From infection control to documentation to delegation, this conversation will show you how to make compliance work...