Dental All-Stars - Dentistry Podcast

Eric Vickery will be sharing a process that will make case presentation simple and easy for anyone on the team. Focus 95% of your energy and time on what is important… and only 5% of your time on treatment discussion. Patients are so afraid the dentist will pressure them into doing something they don’t absolutely “need.” Just ask your administrator how often they here the patients say, “Oh, I was...

Rachel Wall is the founder of Inspired Hygiene, where she and her team provide coaching, workshops and other products to help dentists in their pursuit of hygiene department profits. Rachel also serves the dental community as a consultant and speaker. In addition to private coaching Rachel draws from her 20-plus years of experience as a hygienist and practice administrator to deliver focused clini...

Office philosophy is the foundation on which your practice is built, and it is an essential part of outstanding growth and success. Dr. Clyde A. Maxwell Jr. was born and raised in New Jersey. He is a graduate of the University of Michigan dental school. After dental school, Dr. Maxwell served for three years in the United States Army. For the last 25 years he has been a General Dentist spending mo...

One of the critical steps in the hiring process is gathering and checking references. In this Podcast, we will dive into the best practices surrounding references. In the podcast, we address: Asking for references What questions you can and can not ask What to do with what you learn from references What to do with (negative) information from a reference that the candidate didn’t mention Who makes...

The 6 secret steps to financial freedom. Strategies that will double practice profitability. How to make dentistry fun and effortless. How to increase net profit 5 to 20% instantly. Two investments that will give a 2X to 10X return, guaranteed, and without risk. Understand the “retire in practice” model. How to be completely debt free in 5 to 10 years. RESOURCES

Dr. Lorne Lavine is the CEO and Founder of The Digital Dentist, a company that focuses on the technology needs of dental practices. Dr. Lavine writes for many dental publications, and lectures internationally, and has worked with over 2,000 dental offices. He helps practices make informed decisions about hardware, software, data backup, disaster recovery, HIPAA compliance, and network monitoring....

In this podcast, we discussed: An overview of The All-Star GREAT Call Process Why the entire team should master phone skills Why scripts and sales don't work The importance of rapport Heather is a former retail sales specialist and department trainer for Bloomingdale’s, where she had a million-dollar clientele. She also took that luxury retail mentality and brought it into the dental world, w...

Is your hygiene team the backbone of your practice or the weakest link? Whatever your answer, there’s room for improvement and growth in every hygiene department. As one of the most overlooked and most important parts of your practice success, your hygiene team needs positive leadership, systems and accountability to reach their full potential and deliver a strong return for patients, the provider...

In the podcast, we explore the position of “Office Manager” in a dental practice. What does an “Office Manager” do? Why a “manager” can create a false sense of security How a “manager” can actually bring down your leadership Who manages the manager? Learn what responsibilities can and can’t be delegated RESOURCES

Whether you are fee-for-service or accept insurance, I’m certain you hear daily… “Do you take my insurance?” Sometimes this can be frustrating because it seems that patients are judging your office just based on whether you take their insurance or not. And guess what, they are! Now, there are three ways you can handle this question. The first is you can just answer the question straight away. I gu...

In her 20 years of experience in the dental office, Dayna Johnson has learned that collecting money is a task that all financial coordinators will master in their careers, but achieving a consistent and healthy cash flow is an even greater skill to master. We all strive to achieve a collection rate of 98% of our production so when we have that monthly team meeting to review the numbers, we can sit...

We will continue exploring the "nuts and bolts" of marketing and layout just what the typical practice can hope to accomplish on their own - and how to expand on that effort if needed. Eliminate confusion about what marketing method will work best for you Specific marketing steps to attract high-quality comprehensive care patients Learn how to enhance your online reputation Discover the...

In this podcast, Larry Guzzardo shares his production killers: Why dental scheduling is so important What production killers are The top 2 scheduling production killers The impact production killers have Larry Guzzardo is a dental consultant with over 24 years of experience specializing in business systems, leadership, and most importantly productive scheduling. Larry is an accomplished speaker, p...

Dentistry is changing in a big way. Patients know more and are becoming immune to the sales tactics that worked five years ago. With online review sites, increased search and social media, and competition, dentists not only have to provide amazing dentistry, but also outstanding customer service. Listen to Alex Nottingham, CEO of All-Star Dental Academy, and Larry Guzzardo, All-Star Dental Academy...

Learn how to determine your “Recall Return Rate” and what important statistics to track the health of your Recare System. Learn how to make best use of the patient visit while they are in your care. Debra Engelhardt-Nash has been in dentistry over 30 years. She is a trainer, author, presenter and consultant. Debra has presented workshops nationally and internationally for numerous study groups and...

Without new patient leads, your dental practice is dead in the water. But where do new patients come from? Making your practice known to your marketplace is a tremendous job, but someone has to do it. Learn about the impact of the Online Dental Revolution. Watch Entire Study Club: Nuts and Bolts of Dental Practice Marketing (All-Star Login Required) Larry’s 24-year career as a training specialist...

Heather is a former retail sales specialist and department trainer for Bloomingdale’s, where she had a million-dollar clientele. She also took that luxury retail mentality and brought it into the dental world, where she leveraged her training and was able to make an extra million dollars for her dental office in less than 18 months. With over 16 years of retail sales & management experience, 7...