Decoding Cross-Border Ecommerce

Thinking of expanding your sales into Singapore? Well, you’re in luck! In Episode 29 of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, dive into the intricacies of selling and shipping to Singapore. This episode covers the economic landscape of Singapore, why it’s a prime market for international sel...

How you describe your products for customs can make or break your shipment’s customs clearance process. In this episode of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, dive into the common pitfalls of bad customs descriptions and their impact on international shipping. Joined by special guest Yurim...

Thinking of expanding your ecommerce business into Norway? Selling and shipping into Norway can be challenging, especially with  the complexities of the VOEC (VAT On Ecommerce) system and strict tax regulations. In this episode of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, break down everything y...

In episode #26 of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, delve into the intricacies of importing and selling into the UK. They discuss the impacts of Brexit, VAT complexities, and practical solutions for ecommerce businesses. Tune in to gain insights on navigating the UK market, understanding...

This episode of the Decoding Cross-Border Ecommerce podcast is perfect for merchants outside of the USA and anyone who wants to understand US state taxes. Hosted by Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, they delve into the complexities of importing into and selling in the United States. Topics include the impact of the de minimis threshold,...

In this episode of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, explore the intricacies of selling and shipping into India's market. With over a billion people, India is a massive market with immense potential. While not everyone currently buys online, it’s an emerging market that ecommerce bu...

In this episode of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, discuss the intricacies of cross-border selling to Brazil. Learn about the challenges and opportunities of entering one of South America's largest markets, from shipping costs and duties to local payment methods and consumer behav...

In this episode of the Decoding Cross-Border Ecommerce podcast, we explore the Universal Postal Union (UPU) and its crucial role in global logistics. Join host Aaron Bezzant as he engages with experts Kermit McKinney and Jane Collison. From its historical roots and significant achievements to its challenges in the evolving landscape of ecommerce and international trade, this episode provides a com...

In this episode of the "Decoding Cross-Border Ecommerce" podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, welcome special guest Dave Mays from Broadreach, an expert in Canadian logistics and cross-border trade, to dive into the intricacies of shipping to Canada. Discover the opportunities and challenges faced by ecommerce retai...

In this episode of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Strategy, dive into the intricacies of cross-border selling into New Zealand. From their recent trips to this beautiful country to discussing the unique tax and duty landscape, they cover it all. Learn about the de minimis value, low-value tax s...

Join hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos' Head of Global Trade, in this special episode of the Decoding Cross-Border Ecommerce podcast as they dive into the inspiring origin story of Zonos from the founder’s perspective. Clint shares his entrepreneurial journey, starting from humble beginnings to creating a leading technology company that simplifies internatio...

​Episode 18 of the Decoding Cross-Border Ecommerce podcast hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos' Head of Global Trade Strategy, delve into the lucrative Australian market, revealing essential strategies for ecommerce success. Learn why Australia is a prime target for ecommerce retailers and uncover the benefits of selling Down Under. This episode covers key ins...

Welcome to the final episode of our four-part series on picking your international shipping carrier! In this episode of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos' Head of Global Trade Strategy, wrap up the discussion focusing on mid-market to enterprise businesses. Discover advanced strategies for lowering costs, improvin...

In the third episode of our four-part series on selecting the best international shipping carrier for your cross-border ecommerce business, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos' Head of Global Trade Strategy, focus on small and medium-sized businesses (SMBs) and how they should break into international markets. In this episode of the Decoding Cross-Border Ecomm...

In the second episode of our four-part series on selecting the best international shipping carrier for your cross-border ecommerce business, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos' Head of Global Trade Strategy, are joined by Taylor Smith and Nicole Cleverly, account managers and experts from the Zonos supply chain team. In this episode of the Decoding Cross-Bord...

Episode 14 of "Decoding Cross-Border Ecommerce" kicks off a four-part series on selecting the ideal international shipping carrier. Hosts Clint Reid, Founder and CEO of Zonos, and co-host Aaron Bezzant, Zonos' Head of Global Trade Strategy, explore effective strategies for choosing a shipping carrier that aligns with your business objectives. They discuss the critical factors to con...

If you ship internationally or want to start, you have probably struggled through the process of filling out a commercial invoice. In this episode of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos' Head of Global Trade Strategy, delve into the dos and don'ts of filling out commercial invoices. Discover these documents&apo...

Discover the key to mastering ecommerce shipping for optimal customer conversion in this insightful episode of the Decoding Cross-Border Ecommerce podcast! Join us for Episode 12 as we welcome industry experts Sharon Green and Joel Reeds, CEO and CTO of Intuitive Shipping, respectively. They share cutting-edge strategies and expert tips to optimize your shipping setup, dramatically reducing cart a...

​In this episode, Aaron and Clint are joined by Andrew, CTO of Zonos, to explore the company's shift from legacy systems to a cutting-edge technology stack. They discuss overcoming the hurdles of technical debt and the significant benefits of transitioning from REST APIs to GraphQL. This strategic change has streamlined complex workflows for engineers integrating with Zonos while also boostin...

Is a Merchant of Record (MoR) service the right choice for your international business? In episode 10 of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos' Head of Global Trade Strategy, dive into the world of MoR. They tackle the ongoing debate surrounding MoR services in cross-border ecommerce, providing clarity on this complex...

Join us as we explore how complex and tedious the process of finding and classifying the correct HS codes is and how the right tool can simplify the process in episode 7 of the Decoding Cross-Border Ecommerce podcast. Join hosts Clint Reid, Founder and CEO of Zonos, and cohost Aaron Bezzant, Zonos' Head of Global Trade Strategy, as they explore the world of automated, AI-driven classification...

In Episode 8 of the Decoding Cross-Border Ecommerce podcast, hosts Clint Reid, Founder and CEO of Zonos, and co-host Aaron Bezzant, Zonos' Head of Global Trade Strategy, continue their exploration of Canada's CARM project. Joined by brokerage experts Alan Dewar and Mackenzie West from GHY International, they delve into the history, challenges, and impact of the CBSA Assessment and Revenu...

If you are confused or worried about CARM and its implications for ecommerce businesses selling into Canada, you are not alone. This week’s episode simplifies the Canadian Assessment and Revenue Management (CARM) system, an essential topic for any e-commerce business operating in or expanding into Canada. Join Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos’ Head of Global Trade Str...

Have you ever wondered how HS codes are assigned to products? Join hosts Clint Reid, Founder and CEO of Zonos, and cohost Aaron Bezzant, Zonos' Head of Global Trade Strategy, for an enlightening discussion in episode 6 of the Decoding Cross-Border Ecommerce podcast. In this episode. They are joined by guests Chanel Barnes, Zonos' Classify Product Manager, and Jonathan Sullivan, Zonos&apo...

Dive into the relatively new and complex world of non-resident, low-value tax schemes in episode 5 of the Decoding Cross-Border Ecommerce podcast. In this episode, Clint Reid, Founder and CEO of Zonos, and cohost Aaron Bezzant, Zonos' Head of Global Trade Strategy, explore the interesting evolution of tax collection on low-value imports in recent years—from US state tax collection and nexus h...