Dealer Tech Tuesdays

AI, Data Security & Profit: The Dealer Playbook | Dealer Tech Tuesdays with Prasad Chavali   In this episode of Dealer Tech Tuesdays , Prasad Chavali (CEO of Axel Automotive) sits down with host John Acosta (CEO of VTech Dealer IT) for a candid evaluation of data, AI, and cybersecurity in modern automotive retail.  Prasad brings an advanced AI background dating back to 1995, now uniquely paire...

A dealership can survive bad luck, but it struggles to survive bad change. We bring on automotive executive Crystal Massie, a 28+ year operator who has worked across the full dealership ecosystem, from the body shop and service support to accounting leadership and the GM view. Crystal explains why her career advantage wasn’t a single “secret sauce” move, but a habit of curiosity, learning fast, an...

In this episode of Dealer Tech Tuesdays, John Acosta sits down with Jeane Reitelbach to explore how leading with authenticity and vulnerability can dramatically transform your dealership's culture and profitability. Jeane, a renowned marketing and customer experience expert, shares practical insights into why genuine human connection is essential for creating lasting customer relationships, e...

What if understanding your team's unique behavioral profiles could revolutionize your company's culture? Join us as we sit down with Tracy Kawa, a key player at VTech Dealer IT who has developed an innovative behavioral assessment tool that is transforming team dynamics. Tracy shares her journey from observing human behavior to creating an assessment that pinpoints personal values, compe...

Embark on a transformative journey with car dealership virtuoso Brian Kramer, as we peel back the layers of innovation within the auto sales industry. Brian's rise from detailing cars to revolutionizing dealership systems illustrates the potent combination of technology and human ingenuity. With legacy platforms like CDK and Reynolds & Reynolds at his fingertips, he's steered a paper...

Step into the world of high-stakes cybersecurity with Justin Shanken, CEO of Black Breach and a former counterintelligence special agent with the U.S. Army, as he joins us to dissect the growing nexus between digital defense and the automotive industry. Justin trades tales of his journey from clandestine government operations to spearheading security in the private sector, offering a rare glimpse...

What happens when creativity punctuates the automotive industry? Our latest episode promises to redefine your perception of the car business. We sit down with the dynamic Judy Serra, the CFO of Headquarter Automotive, who has turned the corporate culture on its head. Judy's innovative approach, from her five-star wall of fame at Headquarter Toyota to her talent-scouting prowess, is undoubtedl...

Ever thought about the intricate dynamics of running a car dealership? Tom Kline, a seasoned compliance and risk mitigation consultant, with a family history in the car business dating back nearly a century, is here to take you on a ride, sharing his experiences with eccentric customer stories and indispensable advice for novices in the industry. We also discuss the complex relations between manuf...

Cheryl Lopez, an accomplished automotive industry leader with more than 32 years of experience, has been with Headquarter since 2016 joining as Controller for the Toyota store. Since then, her proven track record of success in streamlining processes, increasing efficiencies, and optimizing time management procedures in a fast-paced work environment has earned her a reputation as a hands-on leader...

Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective fields. This week's episode is with my co-host Paul Jensen from the Qvale Auto Group. We discuss future-proofing your dealership and the ef...

Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective fields. This week's episode is the unauthorized download on Update Promise. Join us with our co-hosts John Acosta, Paul Jensen, and Geno Wa...

Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective fields. This week's episode is with my co-hots Paul Jensen from the Qvale Auto Group. We discuss future-proofing your dealership and the ef...

Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective field. This week's special guest is Geno Walsh of QVale Auto Group. You better not miss this one. Visit us at: https://www.vtechdealerit.co...

 Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective field. This week we go over what a Technologist is, how important it is to know your dealer's technology, its integration, and who holds t...

Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective field. This week we go over how CRMs and DMSs are changing and how those changes bring new features that benefit dealerships. Guest Name: Kyle M...

S01E02 - Cybersecuring Your Dealership - How to Protect Against Ransomeware, Phishing & Social Engineering Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective field.  This week's guest is...

Dealer Tech Tuesday is a podcast and Clubhouse room on the Automotive Innovations Club. It airs at 2pm EST every Tuesday. It is a discussion and QA for anyone in the automotive space. VTech Dealer IT hosts the show, bringing in experts in their respective field. This week's guest is Paul Jensen of Qvale Auto Group. In this episode we discuss Buy/Sells, overcoming disasters, and how Microsoft...