DEALER TALK

Join Erik and myself on this process oriented conversation. Our guest, Robert Sebestyen truly delivers a ton of valuable insights on this topic and brings a fresh perspective to some of the ways that processes can bring both the sales and service side of the house together to deliver a better experience to the buyers and owners!  One of my favorite quotes by W. Edward Deming, says that if you cann...

Join me on this episode ALL ABOUT Fixed Operations. My guest Mr. Tim Stockwell is a veteran of the industry with a long career working for brands like Toyota and Group 1. During this episode we tackle some of the industries bigger issues and try to offer some insights that you can benefit from.  Fixed Operations is my personal favorite topic as I started my professional career in this vertical and...

Join Erik and Myself on this conversation around data at the Dealership level. Tim Rowe joins us with some amazing insights on this powerful topic. In this episode we are covering best practices to some of the pitfalls that Dealers tend to fall into in the landscape of today were there is so much information that it is unclear what we should be paying attention to and what is fluff!   During this...

 Join Erik and myself for this episode with the one and only, Mr. Rock Star himself, Sean Welsh were we talk about the Trade-In process in the digital landscape we have today. How much has the trade-in process changed? Are the digital tools available today helping dealers close the gap and build trust with consumers or are they enhancing the issues that exist with this process? Also we talk about...

Join Erik and myself on a conversation regarding "Smart Bots" and the potential impact to the Auto industry. During this session we have an in-depth conversation with Stacy James Fry one of the innovators of streaming technology which is responsible for the rise of Netflix! We dive deep on this technology, what it is, what the potential downsides are, and most importantly how it can help YOU sell...

 IT IS AWESOME TO BE BACK… During this episode Erik and myself have a conversation with John Resurreccion about Social Media and Content creation in the Automotive industry in today's landscape. It is such a knowledge filled discussion on how Social Media can impact not just the Dealership as a whole but the individuals by helping them connect with buyers!  We cover strategies, but we also look at...

During this EXTRA episode Herb and Erik have a conversation with David Cole about the automotive industry. David is a veteran of the industry who was in the dealer for over 14 years in many different roles and currently works for Cox Automotive consulting with dealerships. David's insights on this episode are pure FIRE and he offers some thought provoking ideas on ways that Dealer's can get more i...

So Erik and myself met for a game golf today with Wido and decided afterwards we just could not pass up the opportunity to TALK shop! During this impromptu episode we discussed Fixed Operation as a whole including profitability impact, marketing, and the future of service in the automotive dealership environment. Wido has over 20 years of experience in Fixed Operations and is seasoned veteran who...

Join Erik and Herb for this very special Season 1 recap! Thank you ALL for your support and your feedback. This Season flew by! Erik and Herb had a lot of fun TALKING about the Auto Industry and have learned a lot in the process as well as made some really valuable connections and friendships. Not only with the guest that have been on the show but all the support from listeners reaching out and co...

Join Herb on the season one closer with non-other than Alan Dickie A.K.A the Ace-Man! This gentlemen needs no introduction and I learned a ton from our conversation. Make sure to tune in on this one, there is a lot of VALUE BOMBS in this episode. During our conversation we covered an array of topics from salesmanship to marketing and social media impacts. If you’re taking ups in particular and are...

Such a jam-packed session with Keith Theisen! Tune in and join Erik and Herb as they have a conversation on the business as it stands today and some of the best practices in areas that a lot of dealerships can afford to pay a closer look. Keith is a veteran of the business who is currently working for Cox Automotive consulting with dealerships on a day to day basis. Because of his practical experi...

Join Erik and Herb on this VALUE packed conversation with the Power Zone Coach! René is the author of Leaving Your Comfort Zone and CEO of Power Zone Coaching, which empowers business professionals and entrepreneurs to breakthrough to their "inner" leader and activate the magic in their Power Zones so they can achieve their business targets and make a greater difference in the world through their...

Join Erik and Herb on this FUN insight packed episode with THE ONE AND ONLY Kim MacPherson where we are breaking down sales and finance strategies! Kim has over 22 years of automotive sales, finance, and management experience with over a decade training automotive new and independent dealerships on how to professionally, profitably and ethically set up and optimize their less than perfect credit d...

During this episode Erik and Myself have the absolute privilege of having Joseph Rosales on the program. Joseph is a nationally known speaker, consultant and performance coach specializing in the development and optimization of Sales and Service Teams. As the founder and Senior Consultant for the Sales and Service Group for over 20 years he has worked with automotive dealerships throughout the Uni...

During this episode Erik and myself have the privilege of talking to Ali Reda the #1 sales consultant EVER! Ali started in business in 2001 at Bill Wink Chevrolet from 2001-2010 (GM closed this as part of their wine down program) He moved to Les Stanford Chevrolet Cadillac in June 2010 were he currently works at. Ali has led the zone for the past 5 years for Chevy. He was named #1 for Chevy and Ca...

With over 18 years of proven auto sales experience, Jeff has held multiple roles in the industry, including being the top performer 50 of 58 months while on the sales floor, to managing the top Internet Department in the Billions organization, selling 1300+ vehicles online in 2013. Jeff has also held positions as Used Car Manager to General Manager in the 18 years of being in the automotive indust...

Prior to entering the car business, Sean believed leadership was the key to ensure his Special Operations team survive two combat zone deployments in Bosnia and Iraq. Sean Kelley #thecarbizcoach has since applied those same leadership principals to automotive management, and successfully lead dealers for a decade: lowering turnover, increasing profit, customer retention, satisfaction, and setting...

In today's episode Bill Schomburg shares his background and how that has translated into opportunities to help the automotive industry. His unique perspective in business has some great lessons that are very impactful and applicable in the industry. Make sure to tune in for some amazing insights! Here is how you can reach Bill: LinkedIn: linkedin.com/in/bschomburg-lottalk Phone: 217.306.2555 email...

In today's episode we have the AMAZING Noel Walsh a 20 year veteran who has held many rolls in the automotive retail business including sales to currently owning a sales training company, NW&A, which helps dealers with creating the most effective sales force in the business! Noel brings some great insights on this episode to the sales aspect of the business talking about processes to vehicle trade...

During this episode we talk to our very first guest Mr. Derek Stringer, a 20 year veteran of the automotive retail business. He is currently a GSM for an Auto Group in Saint George, Utah. He is also the founder of Auto Soft Apps where he offers solutions based on his many years in the business and the "pain points" he has recognized during this time. - - Here is how you can reach Derek: www.torequ...

WELCOME to the very first episode of Dealer Talk! the PODCAST created to talk about the automotive industry by people who are IN IT and doing the work. The goal of this show is to bring perspectives and insights to this amazing industry from the people doing the work. The format for this show is an open forum and discussion with people that are in the business from sales professionals to managemen...