Dave Wakeman

Dave Wakeman's The Business of Fun Podcast

Business EN ↓ 264 episodes

When you work in entertainment, you are in the business of fun. This podcast will focus on the challenges and opportunities associated with helping your customers create memories and special moments. We will talk about sports, theatre, performing arts, and other forms of entertainment, highlighting the best ideas in marketing live experiences, creating long-term customers, and growing revenues.

Author

Dave Wakeman

Category

Business

Podcast website

davewakeman.libsyn.com

Latest episode

Jun 16, 2026

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Episodes

The Business of Fun: Nicki Purcell 13.07.2020

Today's guest is LifeBlue CEO, Nicki Purcell.  We talked about a lot like leadership during the pandemic, branding, customer experience, revenue, and processes.  Nicki shares a great case study of LifeBlue's work with FC Dallas and how using technology that is readily available now, the club was able to give fans a buying experience that reflected their brand promise and was consistent with what t...

The Business of Fun: Martin Haigh 09.07.2020

Today's guest is Martin Haigh. He was Head of Ticketmaster in Asia and lived in Asia for 17 years.  I wanted to have Martin on to talk about the opportunities in China and Asia coming out of the pandemic. What we can learn from the reopening of Asia and a lot more.  Check out www.bookingprotect.com and find the new partnership between Booking Protect and We Are Wellbeing. You heard me talk with An...

The Business of Fun: Gary Adler On NATB Virtual Conference 06.07.2020

Today's episode features Gary Adler from the NATB to talk about the NATB's Virtual Summit on 14-15 July.  Check out my friends and partners:  Booking Protect: go to www.bookingprotect.com  and check out the blog for information on generating revenue, reestablishing trust, and reimagining the live experience after the pandemic.  We Will Recover and Activity Stream: www.wewillrecover.live.  A great...

The Business of Fun: Phil Hanson! Really This Time! 02.07.2020

The files were mixed up on yesterday's podcast with Phil. So here is the real deal conversation!  Visit BookingProtect.com and check out their blog. We have some interesting stuff on recovery, renewal, and reinvention.  Go too www.wewillrecover.live  and find a lot of great content from folks around the world like me, Angela and Jo from TPC Australia, Activity Stream, James and the team at Made Me...

The Business of Fun: Phil Hanson 01.07.2020

Today's episode is brought to you by Booking Protect.  Visit www.bookingprotect.com and find blogs on rebuilding trust, recovery, and generating revenue as we come out of the pandemic.  Join me on 14-15 July for the NATB's virtual conference . I'm part of a panel on the 15th at 2:10 EDT hosted by Dr. Corey Gibbs with Patrick Ryan and Ken Solky on relationship building and the importance of relatio...

The Business of Fun: Dave Gets Interviewed By Eric Fuller For Rescue Meet 15.06.2020

Today, I'm in the hot seat getting interviewed by Eric Fuller as part of his initial Rescue Meet event.  We talk trends, marketing, sales, revenue, and more.  I'm working with Booking Protect to get a better understanding of what the WFH environment has looked like for you. How has it changed your work life? What lessons have you learned? What will you try to incorporate going forward? Send me an...

The Business of Fun: What Matters In Tickets Now Webinar Recording 29.05.2020

This episode is a recording of a webinar that I did with Booking Protect to promote our ebook, What Matters In Tickets Now.  This webinar took place just before the pandemic, but the ideas are still relevant and in many cases even more relevant.  I'm going to post a few additional webinars that I did from the start of the pandemic and I have a podcast episode with Phil from Que-It that I'll post a...

The Business of Fun: Andy Romero-Birkbeck 17.04.2020

Today's episode is with Andy Romero-Birbeck from We Are Well Being in the UK.  Andy shares some ideas on managing your mental health, understanding if you need to talk with someone, sleeping well, and a lot more.  I hope you'll find something that you can use in this conversation. 

The Business of Fun: Dave & Covid-19 15.04.2020

I wanted to check in on you really quickly.  How are you holding up?  I've got some resources for you to check out: www.davewakeman.com  and you can get my 'Talking Tickets' newsletter.  Send me an email at dave@davewakeman.com and I'll hook you up with the Slack link.  Webinars are listed on my site with a blog post.  Visit BookingProtect.com for a great set of resources to for entertainment whil...

The Business of Fun: Don Vaccaro 10.03.2020

Today's episode is brought to you by Booking Protect!  We are recruiting Ticket Guides! Apply today to see shows, review them, and share your experience across social media.  Get my newsletter, ' Talking Tickets '. 5 top stories from the week in tickets with a quick analysis and some action items!  On Thursday, 12 March 2020 at 12PM Eastern, I'm hosting a webinar to help primary ticket sellers max...

The Business of Fun: Gary Adler 04.03.2020

Guess what? Booking Protect is looking for Ticket Guides!  What is that?  We are looking for folks that love sports, shows, concerts, and events to review shows for the BookingProtect.com website and share their reviews with social media followers.  Want to apply? Fill out the application here!  Get ' Talking Tickets ' my weekly newsletter on tickets.  Join my webinar on March 12 at 12PM Eastern:...

The Business of Fun: Aubrey Bergauer 28.02.2020

Today's episode is brought to you by Booking Protect: the global leaders in refund protection.  Get our new ebook, "What Matters In Ticketing Now" by visiting the Booking Protect blog at www.bookingprotect.com/blog/ Get my new newsletter: 'Talking Tickets' by sending me an email dave@davewakeman.com My guest today is Aubrey Bergauer. She is a great arts leader and focuses on innovation and change....

The Business of Fun: Greg Turner Re-Record 26.02.2020

Today's episode is brought to you by Booking Protect!  Visit them at www.bookingprotect.com Check Booking Protect out and find out how you can give your guests world-class customer service, more customization and flexibility in their buying journey, and you can create a new stream of revenue.  Get my new newsletter  'Talking Tickets' gives you 5 top stories from the week and a quick analysis of wh...

The Business of Fun: Episode 100! With Me! 06.02.2020

This episode is brought to you by Booking Protect!  The global leaders in refund protection! Find out how you can partner with Booking Protect to give your guest's world-class customer service, a more customized buying path, and you can generate a new stream of revenue.  Check out our new ebook:  What Matters In Ticketing Now !  We are doing a webinar on 26 February 2020 built around the ebook at...

The Business of Fun: David Fowler 31.01.2020

Today's episode is brought to you by Booking Protect.  Get our brand new ebook: " What Matters In Ticketing Now... " with 40+ leaders from around the world, talking about their views on improving your ticket sales, growing your business, and wowing your customers!  My guest today is David Fowler.  He's a sports marketer. He posts a lot of really interesting ideas on his blog and is working on a pr...

The Business of Fun: Ken Troupe Returns! 30.01.2020

Today's episode is brought to you by Booking Protect: the global leaders in refund protection!  Did you get a chance to hook up with us as INTIX?  Let us know what your favorite INTIX event or memory is?  Send me an email at dave@davewakeman.com Check out our new ebook: " What Matters In Tickets Now! "!  Get my new newsletter: Talking Tickets !  Buy my friend, Ryan Wallman's book,  Delusions of Br...

The Business of Fun: Ryan Wallman 16.01.2020

This episode is brought to you by Booking Protect: come check us out at INTIX from 20-23 of January in NYC. We are at Booth 522 on the trade show floor and I'm doing a panel with Simon on customer service!  My guest today is Ryan Wallman.  Ryan is an advertising man from Melbourne, Australia. He just wrote one of the best books on advertising I've ever had a chance to read! Delusions of Brandeur i...

The Business of Fun: Corey Gibbs Returns! 09.01.2020

Today's episode is brought to you by Booking Protect.  Until January 13, 2020, sign up for ' Talking Tickets ' and be entered in a drawing for a free registration to INTIX in NYC from 20-23 of January.  Come see me and Simon and Cat on the trade show floor.  My guest today is Corey Gibbs.  He is the first member of the 4-timers club on the podcast and I have him on every year to talk about the Col...

The Business of Fun: Fredric Aouad 06.01.2020

Happy New Year!  Today's episode is brought to you by my friends at Booking Protect! The global leaders in refund protection.  Visit them at www.bookingprotect.com and find out how you can partner with them to give your guests a world class customer service experience, more personalization in the buying journey, and you can get a new stream of revenue.  Come see us at INTIX in NYC from 20-23 of Ja...

The Business of Fun: Greg Turner 19.12.2019

Today's episode is brought to you by Booking Protect!  Visit them at www.bookingprotect.com Come see us at INTIX in NYC from 20-23 of January. Get your tickets at www.intix.org   Get my new newsletter and have a chance to win a ticket to INTIX. 'Talking Tickets' gives you 5 top stories from the week and a quick analysis of why the story mattered and what you can do about it.  My guest today is Gre...

The Business of Fun: Episode 93--Danny Frank 16.12.2019

Today's episode is brought to you by Booking Protect: the global leader in refund protection!  Visit www.bookingprotect.com and find out how you can partner with Booking Protect to deliver world-class customer service, a better and more personalized buying experience, and you can create a new stream of revenue.  Come to INTIX 2020 in NYC on 20-23 January!  I'll be there with Cat and Simon at the B...

The Business of Fun #92: Sam Sherman, Take 2 13.12.2019

This episode is brought to you by Booking Protect: the global leaders in refund protection.  Visit them at www.bookingprotect.com  and come see us in NYC at the annual INTIX conference from 20-23 January.  My guest is Sam Sherman from Broker Genius.  We had a conversation that was entirely different than the one we had the first time. In this episode we discuss data, pricing, consolidation, the Vi...

The Business of Fun: Episode 91--Tammi Gaw 03.12.2019

Today's episode is brought to you by Booking Protect: the global leaders in refund protection.  Visit them at www.bookingprotect.com and find out how you can become a partner and give your clients a better buying experience, world-class customer service, and you can create a new stream of revenue for your organization.  My guest today is Tammi Gaw! She's my DC friend and I've wanted to have her on...

The Business of Fun: Corey Gibbs on LSU v. Alabama 07.11.2019

Meet me and Simon Mabb in Sydney at the Ticketing Professionals Conference on 14-15 November.  Check out Booking Protect at www.bookingprotect.com. Get tickets to the Ticketing Professionals Conference at www.ticketingprofessionals.com.au Today is a special quick episode with my friend, Corey Gibbs. I wanted to have Corey on to talk about the Alabama v. LSU game and the data behind the ticket, the...

The Business of Fun: Ruby Newell-Legner 04.11.2019

Today's episode is brought to you by Booking Protect . Come see me and Simon at the Ticketing Professionals Conference in Sydney on 14 & 15 November.  Come to my workshop in Melbourne on 18 November, " Fans For Life: Creating and Keeping Modern Fans ". This is going to be a great day of learning and connecting with people from around the industry.  Get my team's new newsletter: ' Talking Tickets '...

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