Data-Smart City Pod

Good services don't start with the city's org chart or budget lines. They start by understanding the resident's actual journey — and all the hidden time, paperwork, and friction that comes with it. Host Stephen Goldsmith speaks with Dr. Kim Leary, director of the Good Services Lab at the Bloomberg Center for Cities at Harvard University, about how listening is an active skill, why selection bias s...

City leaders are on the front lines of data use, but most lack visibility into the federal data landscape, what's available, what's changing, and how federal policy decisions affect local outcomes. This gap delays emergency response, misdirects resources away from high-need neighborhoods, and undermines AI systems that depend on accurate data and community trust. Host Stephen Goldsmith speaks with...

City leaders are eager to deploy AI, but the real opportunity lies in preparation: building the right organizational structures, expertise, and culture first. Host Stephen Goldsmith speaks with Teddy Svoronos, senior lecturer in public policy at the Harvard Kennedy School, about how to structure your city government for Agentic AI, why small, empowered teams work better than broad rollouts, and wh...

City leaders want to innovate, but most are stuck solving yesterday's problems with yesterday's tools. Real breakthroughs come from fundamentally changing how governments listen to communities. Host Stephen Goldsmith speaks with Dr. Francisca Rojas, executive director of the Bloomberg Center for Public Innovation at Johns Hopkins, about how technology and design are helping cities understand what...

AI is being deployed across courts, police departments, and corrections systems. Without the right guardrails, it could amplify existing biases. But, with care and attention, there are opportunities to improve the experience of people within these same systems. Host Stephen Goldsmith speaks with Dr. Andrea Headley from Georgetown University's Evidence for Justice Lab about what governments need to...

Lead pipes aren't just a water infrastructure problem—they're connected to poverty, violence, and lost opportunity. Milwaukee's mayor explains why removing them matters to public safety and economic mobility. Host Stephen Goldsmith speaks with Milwaukee Mayor Cavalier Johnson about how his city is accelerating lead pipe removal, creating family-supporting jobs, and why environmental justice is cen...

Most cities respond to infrastructure problems after residents report them. What if they could detect and prevent them first, while serving every neighborhood fairly? Host Stephen Goldsmith sits down with Daniel Pelaez (CEO of CYVL), Khahlil Louisy (Public Innovation Institute), and Mike Dennehy (former Boston Public Works Commissioner) to explore how artificial intelligence and computer vision ar...

Why do cities struggle to adopt AI at scale despite exponential improvements in the technology? Host Stephen Goldsmith speaks with Boston CIO Santi Garces and Harvard Business School Professor Mitch Weiss to explore the "growing gap" between AI capability and organizational adoption. Plus, hear how the city of Boston improved user satisfaction 3x with an AI-powered web search, why MCP servers are...

What does a city government owe its residents? Host Stephen Goldsmith speaks with Eyal Feder-Levy, CEO of Zencity, to explore how GenAI is fundamentally transforming the way cities measure, understand, and respond to resident needs. For decades, performance management in government has relied on operational metrics like crime numbers, pothole repairs, traffic flow. But what happens when the data l...

Host Stephen Goldsmith sits down with Suma Nallapati, Chief AI and Information Officer for the City and County of Denver, to explore how Denver is using generative AI to collapse bureaucracy and make government fundamentally more responsive to residents. Nallapati discusses Denver's Sunny AI platform, why combining the CIO and AI officer roles eliminates unhealthy friction between innovation and c...

Host Stephen Goldsmith sits down with Brian Elms, former director of Denver's groundbreaking Peak Academy and founder of Change Agents Training, to explore how generative AI is transforming government's most successful employee empowerment model. Elms explains how Peak Academy has saved governments over $50 million by teaching frontline workers to become problem solvers in their own services, and...

Survey: bit.ly/datasmartpod For our first-ever listener survey, we want to hear what you like, who you want to hear from, and how we can better support you in your work. Your answers will help us understand our audience better and create more useful episodes for you. Thanks for taking a few minutes to share your thoughts! Music credit: Summer-Man by Ketsa About Data-Smart City Solutions Data-Smart...

Listener survey: bit.ly/datasmartpod In our end-of-year episode, host Stephen Goldsmith reflect on 2025's most promising advancements in local government and shares his vision for how cities can harness generative AI to drive real change. Goldsmith discusses why a problem-first approach to AI implementation matters, how cities can rebuild public trust through better community listening, and why go...

Listen to host Stephen Goldsmith speak with two leading voices at the intersection of local government, data, and AI: Rochelle Haynes, Managing Director of What Works Cities and Carrie Bishop, who leads data and AI initiatives for the Government Innovation program at Bloomberg Philanthropies. Haynes and Bishop share advice for mayors on leading AI‑driven culture change, choosing meaningful use cas...

This episode features Mike Sarasti, former Chief Innovation Officer and Director of Innovation and Technology in Miami and a leading advocate for government transformation, in conversation with host Stephen Goldsmith. They unpack how GenAI and rapid process mapping are revolutionizing public sector efficiency, not by shaving seconds off legacy workflows, but by making space for human creativity an...

In this episode, host Stephen Goldsmith speaks with Dr. Sara Naomi Bleich, professor at the Harvard T.H. Chan School of Public Health and former USDA Director of Nutrition Security and Health Equity. Dr. Bleich breaks down major recent changes to the Supplemental Nutrition Assistance Program (SNAP)—including historic budget cuts and stricter work requirements—and what they mean for the children an...

In this special episode, Harvard Kennedy School Professor Stephen Goldsmith and Harvard University Graduate School of Design Professor Charles Waldheim co-host a podcast crossover. Pr. Waldheim, host of the Future of the American City podcast and Director of the Office for Urbanization, speaks with Pr. Goldsmith about neighborhood regeneration, community-driven adaptation, and how to incorporate d...

In this episode, Professor Stephen Goldsmith speaks with Dr. Andrew Schroeder of Direct Relief and CrisisReady. They discuss how cities can break down data silos and build integrated, actionable platforms to better respond to public health and environmental emergency. Schroeder explains the role of emerging technologies like AI and cloud data platforms, the importance of recruiting data talent in...

In this episode, Professor Stephen Goldsmith speaks with Santi Garces, Boston’s chief innovation officer. They discuss Goldsmith’s new StatGPT paper , which explores how generative AI can transform city performance management. Garces also shares practical examples from Boston and insights from the recent Bloomberg Center for Cities stat and AI workshop, where 14 cities gathered to explore real-wor...

In this episode Professor Goldsmith interviews Professor Dan Huttenlocher, inaugural dean of the MIT Schwarzman College of Computing and expert  on artificial intelligence and computer science. They discuss the different ways that generative AI could be used by governments, in service of constituents, and what kinds of operational standards are required for the productive and safe use of AI techno...

In this episode, Professor Stephen Goldsmith is joined by Miguel Carrasco, Global Leader for Boston Consulting Group’s Center for Digital Government, connecting from Australia to share a worldwide view of how artificial intelligence and digital tools are transforming public service. Carrasco reveals how governments are leveraging generative and agentic AI to cut through bureaucracy, empower front...

In this exclusive episode, recorded live at the African American Mayors Association 11th Annual Conference, host Stephen Goldsmith sits down with Cleveland Mayor Justin Bibb to explore how cities can address environmental justice and improve community health outcomes. Mayor Bibb shares his unexpected journey into climate leadership, connecting the dots between air quality, equity, and opportunity...

In this episode, host Stephen Goldsmith talks with Oliver Wise, Acting Under Secretary for Economic Affairs and Chief Data Officer at the US Department of Commerce. Drawing on his time in New Orleans City Hall and with the federal government, Wise shares practical insights on using data to drive results — and how cities can harness the power of generative AI without waiting for perfection. From "u...

At a recent event held at Harvard University current Mayor of Tulsa Monroe Nichols and former Mayor of Oakland Libby Schaaf spoke to chiefs of staff and deputy mayors of 35 large US cities, and we're releasing a bonus question and answer session hosted by Data-Smart City Pod producer Betsy Gardner. Listen to hear how mayors can actually influence educational policy, how to future-proof initiatives...

In this episode, host Stephen Goldsmith is joined by Harvard Business School professor and former mayoral Chief of Staff Mitch Weiss, who talks with him and Boston CIO Santi Garces about the transformative power of artificial intelligence and GenAI. Using Weiss's framing of possibility government, they discuss current and future uses of AI in city government and why cities should focus on transfor...