Cheryl Kees Clendenon and Liz Lapan
Damn Good Interior Designer
Join Cheryl Kees Clendenon and Liz Lapan, the dynamic duo behind the visionary and integrator balancing all the moving parts of a full service interior design firm in their no-nonsense and thought-provoking podcast, the Damn Good Designer. Each episode is full of damn good truths and real talk as they share invaluable insights on how to run and build a successful business while challenging the norms, the industry, each other and YOU. Emphasizing a business-savvy approach, Cheryl and Liz take you on a roller coaster of discovery, considering success from a different lens, breaking free from gro...
Author
Cheryl Kees Clendenon and Liz Lapan
Category
Podcast website
Latest episode
Jun 30, 2026
Where to listen?
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Episodes
Season 4 Ep 76: ASKED & ANSWERED - Why “What Does It Cost?” Is the Wrong Conversation 30.06.2026 19:56
Price is one of the first questions designers hear, but it is often the wrong conversation to lead with. Cheryl explains why posting big budget numbers and focusing on square-foot pricing can create the wrong expectations, intimidate potential clients, and reduce design to a transaction. Instead, she shares a better way to communicate value. By helping clients understand the thinking, process, and...
Season 3 Ep 75: Retail, Reality and how it helps your bottom line with Ryan Williams 16.06.2026 1:05:14
Retail is one of the most misunderstood business models in the design industry. In this episode, Cheryl sits down with designer Ryan Williams of Artisan Design Studio to talk about the realities of adding retail to a design firm. From inventory investments and vendor relationships to client trust and showroom strategy, they discuss what retail actually costs, what it can do for your business, and...
Season 3 Ep 74: DESIGNER DRAMA - Why some designers are marketing themselves into lower fees 02.06.2026 17:07
Visibility matters, but posting yourself in your bath robe is not the same thing as building authority and for designers this can backfire fast. Because design is not an impulse buy. Clients are not hiring you for constant access to your every thought, errand, emotion, and car-confessional. They want you to lead expensive decisions, protect their investment, and bring a level of taste, judgment, a...
Season 3 Ep 73: When big risks, make for bigger rewards 26.05.2026 1:10:50
Cabinetry may be one of the biggest money opportunities hiding in plain sight for interior designers, but it is not for the faint of heart. In this episode, Cheryl sits down with Brooke Eversoll of Bee Studios Design to talk about what really happens when a design firm decided to take the leap and look at cabinetry as a serious revenue stream, design responsibility, and business decision. Brooke b...
Season 3 Ep 72: DESIGNER DRAMA - You cannot legislate good behavior 12.05.2026 18:30
Our Asked and Answered segments have done so well we also noticed a common theme scrolling through social media that needed its own segment - introducing 'Designer Drama: Is it the client or is it us?'! These episodes will take on topics that seem to be hot buttons for designers. Want to learn Cheryl's take? Listen in! In this episode Cheryl takes on the growing trend of designers putting every cl...
Season 3 Ep 71: Judgement is the new currency 28.04.2026 17:05
AI can generate ideas in seconds. That’s not the threat. In this episode, Cheryl gets straight to it—designers are no longer being hired for ideas but for their judgment. This means knowing what works, what doesn’t, and what’s going to cost the client later. Because in the world of AI clients don’t need help imagining anymore. Someone needs to help make the right decisions. Designers need to lean...
TOP EPISODE OF SEASON 3! Why Selling Yourself Short in K&B Cost You Big 21.04.2026 57:15
Listen to our TOP episode of Season 3! Kitchen and bath design must be treated — and priced — as the high-level specialty it is. These are not "just another room" — instead, they are some of the most complex, high-stakes, and profitable part of your business if you treat it that way. Too many designers undervalue their skills, we discuss how flat fees protect both your expertise and your bottom li...
Season 3 Ep 70: ASKED & ANSWERED - What Do I Do When Construction Bids Blow My Client’s Budget? 07.04.2026 49:00
When construction bids come back higher than expected, it can stop a project in its tracks and shake a client’s confidence fast. Cheryl and Liz discuss exactly how to handle that moment without losing the project's momentum and the client’s trust. They walk through how to review bids against the scope, where designers should step in (and where they should not), and how to guide clients through sma...
Season 3 Ep 69: ASKED & ANSWERED - Why your pricing sounds expensive (even when it's not) 24.03.2026 32:38
Designers think their pricing problem is the number, but the real issue is how that number is positioned. In this episode, Cheryl breaks down why client pushback isn’t about being too expensive but introducing pricing before the value is fully understood. When designers lead with fees, tie their work to time, or fail to clearly communicate the depth of decisions, coordination, and problem-solving...
Season 3 Ep 68: How Education is the New Advantage with Special Guest Veronika Miller 04.03.2026 50:29
Industry events are not vacations, designers can utilize these trips to create relationships with vendors. In this episode, Cheryl speaks LIVE from KBIS and sits down with special guest, Veronika Miller , to break down how designers can use events like KBIS and High Point as business accelerators instead of exhausting field trips. Taking time out of busy schedules to attend these events go beyond...
Season 3 Ep 67: Are You Asking? Negotiating with Vendors 24.02.2026 22:44
If you sell product, you should be asking. In this episode, Cheryl and Liz discuss how to build vendor relationships that actually improve your margin with better pricing, extra percentages, showroom discounts, and free samples by strategy. They share how to pre-sell projects, position your showroom as leverage, communicate upcoming sales, and negotiate from clarity instead of hope. Because reps a...
Season 3 Ep 66: When Good People are in the Wrong Roles 10.02.2026 53:30
Hiring is one of the most expensive lessons a design firm will ever lear and it’s rarely because the person was “bad.” In this episode, Cheryl and Liz unpack the real reason team hires go sideways: confusing likability with fit, and potential with performance. This is real deal what is happening in our firm now and were owning up to our mistakes as we have been up to our eyeballs in the hiring pro...
Season 3 Ep 65: ASKED & ANSWERED - What am I missing that keeps window treatments from feeling seamless? 27.01.2026 13:41
Window treatments are often treated as a finishing touch, but that mindset is what keeps them from being profitable. In this Asked & Answered episode, Liz is going solo this week and walks you through the key decisions that actually drive successful window treatment design--from measurement and fabrication to functionality and timing. This episode covers why planning earlier matters, how small...
Season 3 Ep 64: Refining Your Design IQ with Your Furniture Design 20.01.2026 26:37
Refining your design IQ with furniture means understanding how details like orientation, cushion construction, and intended use impact the final outcome. Cheryl and Liz break down the real-world furniture mistakes designers make when they misunderstand the details. From left-arm and right-arm facing to glossing over cushion construction, seat depth, and intended use, they help hone in on the small...
Season 3 Ep 63: The space you create is the business you build 13.01.2026 46:25
Your workspace is not neutral. It either supports your growth or quietly works against it. In this episode, Cheryl and Liz talk about the emotional, creative, and business implications of where designers work, how staying where you are too long can limit momentum, and how creating intentional space changes how you show up for yourself, your clients, and your business. The episode covers how physic...
Season 3 Ep 62: You are already doing the work, why aren't you selling it? 30.12.2025 30:58
Clients don’t know what they need until you show them—and when you don’t engage that conversation, you leave both value and profit behind. Designers often miss additional profit opportunities inside projects where they are already doing the work. From door hardware and window treatments to art and beyond, designers are already making the decisions, solving the problems, and guiding the outcome, ye...
Season 3 Ep 61: Why waiting for the contractor to lead can be a mistake 16.12.2025 43:18
Most project problems don’t start on the job site. They start much earlier, when assumptions are made, roles aren’t defined, and everyone thinks someone else is handling it. In this episode, Cheryl and Liz talk through why setting the stage before working with a contractor is one of the most important leadership moves a designer can make. You are not micromanaging or crossing lines, but instead es...
Season 3 Ep 60: Your Team cannot read your mind. Do something about it. 02.12.2025 51:38
It is always a treat when you hire people you genuinely like until you realize you now have to train them while juggling active projects, client demands, and the never-ending to-do list already sitting on your desk. Cheryl and Liz give you a look at what is going on at In Detail right now and what onboarding really looks like inside a busy studio. Some days your processes may feel like it has to r...
Season 3 Ep 59: If you confuse them, you lose them. Period. 17.11.2025 55:02
The confusion you accidentally create long before the proposal ever hits your clients inbox is the real reason clients hesitate. Your price is not the problem. You can unintentionally create confusion through discovery calls, the way you talk about freight, receiving, vendors, timelines, your value, etc. This causes your clients to be constantly collecting clues about whether saying yes to you fee...
Season 3 Ep 58: ASKED & ANSWERED - I'm scared to tell potential clients we aren't taking new projects right now. What do I do? 04.11.2025 20:39
Every designer has run into this situation before—the panic of too many projects, too little time, and clients who “need it done now.” Your timelines aren’t the enemy; but poor planning is. When you managed your schedule with purpose instead of panic it means you are understanding your own process. This means before you promise anyone else a date, you know how to communicate timing in a way that b...
Season 3 Ep 57: Should we, just because we can? 16.10.2025 49:29
Just because you can take on another project doesn’t mean you should. In this episode, Cheryl and Liz unpack what it really takes to manage your firm’s capacity—not just your time, but your energy, your team, and your profitability. There must be a level of discipline to say no, even if they are a great lead because saying yes to every project is not always helping your business. Consider this epi...
Season 3 Ep 54: Are You Afraid to Define Your Value? 02.09.2025 49:09
Little did we know our Pricing and Salary Survey results were going to give us great nuggets of information that we could share for many future podcasts to come! One of the biggest challenges we found designers face is defining their product. Too often, “full-service design” means something different to every designer—and that inconsistency makes it nearly impossible to set confident fees, manage...
Season 3 Ep 53: Why Selling Yourself Short in K&B Costs You Big 19.08.2025 57:15
Kitchen and bath design must be treated — and priced — as the high-level specialty it is. These are not "just another room" — instead, they are some of the most complex, high-stakes, and profitable part of your business if you treat it that way. Too many designers undervalue their skills, we discuss how flat fees protect both your expertise and your bottom line, and why being the expert in the roo...
Season 3 Ep 52: ASKED AND ANSWERED - I Like Hourly, Why Should I Charge Flat Fees? 05.08.2025 7:22
In this Ask and Answered episode, we break down the real reasons flat fees can transform your business—and why hourly billing might be keeping you small. The mindset shift designers need to make is to stop thinking like a technician and start pricing like a CEO. Flat fees protect your time, boost your authority, and create a better experience for your clients. This isn’t about guessing—it’s about...
REPLAY! How to Make Money Selling Project Management - Top Fave of 2025! 22.07.2025 38:41
How can you be team player without giving up your own rights? Working with contractors can be a tricky relationship when they want you to stay in your lane--BUT it doesn't have to be. Creating a team approach with positioning in your marketing, the copy that you use, the verbiage that you talk about, and how you talk about it with other people, all of that is so important. We discuss how important...
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