CXOInsights by CXOCIETY

As infrastructure and operations (I&O) moves toward integration and operations, various management and monitoring tools need to be brought under one comprehensive tool to better drive agility and business value.  Jeremy Hewitt, VP analyst for Gartner acknowledges that there might never be a true single pane of glass when it comes to I&O tools. Nonetheless, Gartner expects increased vendor...

In 2016, Microsoft pulled the plug on Tay (short for Thinking About You) a chatbot designed to mimic the language patterns of a 19-year-old American girl and to learn from interacting with human users of Twitter. According to Microsoft CEO, Satya Nadella, Tay was an important influence on how Microsoft is approaching AI ," and has taught the company the importance of taking accountability. It...

There remains a lot of interest in artificial intelligence, the opportunities it offers and the challenges it presents to companies looking to tap the potential. Christopher Lee Marshall, associate vice president for IDC Asia Pacific, says “AI is rapidly outgrowing its preliminary notion as the add-on service to business practices, and coming on strongly as a game changer in the way organizations...

Gartner predicts that by 2025, at least 75% of IT organizations will face one or more attacks, as free-rein researchers document a dramatic increase in ransomware attacks during 2020, pointing to sevenfold or higher rates of growth. One security specialist noted that ransomware attacks are often misunderstood, thought of as a single, isolated attack similar to the 2016 Wannacry event. The reality,...

COVID-19 changed how businesses operate. To some extent organizations have adapted to the conditions. Helping us get a better understanding is Abraham Thomas, managing partner, IBM Consulting, ASEAN. In this PodChats for FutureCIO, Abraham Thomas, managing partner, IBM Consulting, ASEAN, talks about the operational value of a virtual enterprise in the context of today’s rapidly expanding business...

XDR is a unified security and incident response platform that collects and correlates data from multiple proprietary components. The platform-level integration occurs at the point of deployment rather than being added in later. This consolidates multiple security products into one and may help provide better overall security outcomes. Organizations should consider using this technology to simplify...

“A cyber-attack can result in a prolonged disruption of business activities. Threats are constantly present and evolving in sophistication. We cannot afford to be complacent. Financial institutions must therefore remain vigilant and have in place effective technology risk management practices and robust business continuity plans to ensure prompt and effective response and recovery.” So noted Tan Y...

The recent Cybersecurity Strategy 2021 announcement recognised the need for a ‘’zero-trust’’ mind-set approach to protect organisations from new technological exploits and malicious actors. This couldn’t be timelier – the supply-chain and ransomware attacks over the past year on JBS, SolarWinds, the Australian Parliament and AXA highlighted that we’re now in a cyber pandemic, and existing cybersec...

The goal of resource management is to use the best combination of resources to satisfy requirements while also realizing these same resources are likely in demand elsewhere in the business.  Oved Lourie, Global Field CTO for Turbonomic, an IBM company to dig deeper into the operational relevance of application resource management. What are the prevailing misconceptions about running applications i...

Backup and recovery are two mainstay processes of many business continuity strategies, regardless of the size of the business or the industry that you are in. While the principles have changed since the 1960s, technologies around media, encoding, encryption and decryption technologies have continued to evolve. Arguably the real developments around backup and recovery are more around the pressures...

It is said that modern insurance can trace its roots at the Greater Fire of London in 1666, and the first accident insurance became available in the late 19th century. But as they say… that is ancient history. These days, the insurance industry is under siege not by customer looking to buy insurance but by outsiders taking the business and with that – its clients. In a nutshell, the insurance indu...

With hybrid cloud , the direction enterprises in Asia are taking, issues around security rise above the discussion as organisations mix and match on-premises, public and private IT operations in a bid to find the sweet spot for their computing needs. On another topic, an Accenture study revealed a direct correlation between high performance and becoming what we call a “data-driven enterprise”—a co...

 Today DevOps is part of the computing lexicon often being brought into the discussions whenever the topic of Agility, digital transformation and staying relevant to changing business environments and consumer demands.  Al Gillen , Group VP, software development and open-source, IDC says developers and DevOps professionals continue to be in the hot seat as their organizations or their customers de...

Four new trends in cloud computing are continuing to expand the breadth of cloud offerings and capabilities, accelerating growth across all segments in the public cloud services market, according to Gartner, Inc. The four trends are: cloud ubiquity, regional cloud ecosystems, sustainability and carbon-intelligent cloud, and cloud infrastructure and platform service (CIPS) providers’ automated prog...

Ira Winkler, chief information security officer with Skyline Technology Solutions in the US, recommends that CFOs consider ransomware prevention as a cost of doing business. In reflecting on the topic of cybersecurity insurance as a good investment, he opined that ransomware is a key purchase driver because a successful attack is expensive even if you don’t pay ransom. In this PodChats for FutureC...

By 2022, IDC predicts that 75% of enterprises will embed intelligent automation into technology and process development, using AI-based software to discover operational and experiential insights that will guide innovation. Over the next few years, IDC researchers expect spending on AI-enabled RPA to outpace that of non-AI-enabled RPA.  Gartner predicts that 90% of large organizations globally will...

By 2022, IDC predicts that 75% of enterprises will embed intelligent automation into technology and process development, using AI-based software to discover operational and experiential insights that will guide innovation. Over the next few years, IDC researchers expect spending on AI-enabled RPA to outpace that of non-AI-enabled RPA.  Gartner predicts that 90% of large organizations globally will...

One of the outcomes of the pandemic has been the increased in cyberattacks riding on the mass work from home or remote work, and the haste with which IT had to get move as much of the organisation.  It can be argued that the traditional perimeter-based security has lost some of its teeth as a result. Zero trust is lauded by some as the next evolution of an organisation’s security architecture desi...

Cybersecurity firm IntSights has released its latest research white paper ‘ Selling breaches: The Transfer of Enterprise Network Access on Criminal Forums ’ which delves into the sale and purchase of unauthorized access to compromised enterprise networks and how such activities have become a significant enabler for criminal cyberattacks, particularly ransomware infections. With the shift to a remo...

An application programming interface (API) provides programmatic access to service functionality and data within an application or a database. It can be used as a building block for the development of new interactions with humans, other applications or smart devices. Gartner defines API management is the set of people, processes and technology that enables an organization to publish APIs safely an...

We tend to be familiar with “Information Technology” and the efforts organisations put to secure the data, applications and systems we refer to IT. Operational Technology is less understood and only with the adoption of IoT, and more importantly, the attacks on infrastructure critical systems has the issue of securing OT become a point of contention starting with those is responsible for IT-OT or...

Technology is enabling every aspect of banking to go online and as traditional branches are no longer economic, the retail branch will need to become dramatically more productive, or significantly less costly. As a consequence, banks have started experimenting with new branch design concepts. With us today is Mr Lito Villanueva, executive vice president and chief innovation and inclusion officer w...

Even before the pandemic, digital transformation was already in the agenda for many organisations. From what we understand, the imperative to transform got a renewed sense of urgency during the pandemic and in some cases the window to transform narrowed some say from 3-5 years to 6 months. IDC predicts that by 2023 , 75% of organizations will have comprehensive digital transformation (DX) implemen...

According to PYMNTS, paper-based invoices cost businesses up to US$22 per invoice to process, and rises when invoices are delivered via post and fax machines. Such practices are some of the basic friction points in accounts receivables.  Accounts Receivable Automation process is increasingly becoming inevitable as it helps organizations reduce costs, time, and increases efficiency. Poor receivable...

While the roots of insurance can be trace back to 3,000 years, modern insurance is said to have its roots in the Great Fire of London in 1666. According to the OECD, insurance companies experienced a slowdown in gross premiums underwritten in 2020, with life insurance premiums declining by 2.2%. Non-life grew by 1.2% in 2020.  In this PodChats for FutureCIO, we speak to Mr Andrew Yeoman, CEO and c...