CVC Home Service Success Network

Success in business requires the business to understand the customer, what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer's needs and fears. There is a long list of things that come from understanding the customer. Join us as we discuss this and provide answers for how to gain this understanding. The CVC Home Serv...

Workplace accidents will often result in chaos, confusion and stress. What if the result is a fatality? How are you prepared with your action plan to deal with this if it hits? The chaos and confusion can be simply overwhelming, Just think, are you, as a manager, truly prepared if this occurs? What will be your process as you navigate through the chaos? Who will yu lean on to help you navigate the...

Our guest this week is Brandi Biswell of Fluesbrothers Chimney Service In Kansas City. Join us as Brandi shares with you her methods of building a rock-solid team of rock stars for your office. She will share with you her gold nuggets that you can turn into your gold nuggets for success.

Our guest this week on The Chimney And Fireplace Success Network is Trevor Flannigan. Trever's background is as a manager of a service company in Kansas City that grew at a phenomenal rate from around 8 million a year into over 20 million a year in 4 years time, a remarkable rate of growth. He will share with you his thoughts on recruitment, onboarding, and training. But he has now ventured into a...

Our guest this week is Bob Ferrari of White Glove Chimney & Air Duct of Redding California. Bob will share with you his story of the change in his own business over the years after he got involved in a MIX group and from there enlisted the coaching services of Ellen Rohr and Al Levy. But Bob has also developed a significant way of training people and is not a part of the CVC Coaching Team that wil...

Joining us this week on The Chimney And Fireplace Success Network is industry veteran Tom Urban, most know him as the inventor and manufacturer of the Chim-Scan, join us as Tom talks about the early days of the industry, the time he had to make his own relining pipe, how he developed his expertise in draft and many of the industry developments he has worked on such as the NFPA Levels Of Inspection...

Our guest this week is the President of The National Chimney Sweep Guild Jasper Drengler. Jasper is going to share some gold nuggets about his path to success in business and also tell you about where he sees the industry is and where it is going. And most of all what the industry needs to move to a higher level. Tune in for this episode and gain some gold nuggets from our conversation.

Join us this week on The Chimney And Fireplace Success Network as Pierre Simard of New England Chimney Supply tells us about his new educational rebate program that supports the educational efforts of New England Chimney Supply customers with this phenomenal new rebate program.

Our guest this week is CVC Team Member Sheryl Isenhour, Sheryl will share with you the challenges of looking after elderly parents, an issue that can be very challenging and can occur quickly and unexpectedly, or it could be something that comes on slowly and then progresses as one faces the challenges of dementia and other factors that deteriorate the mind as we age. Join us as we share why Shery...

Today Jerry is joined by Carter Harkins and Taylor Hill of The BCP Show and we share the details of the new book Blue Collar Marketing From Startup To Success, a collaborative release of Carter Taylor and Jerry. Join us as we share our reasons for the new book release and some of the gold nuggets for you to use in marketing you blue collar business, no matter if you are a startup or in process and...

Our guest this week is none other than noted sales expert, author, and speaker Jeffrey Gitomer, the author of the largest selling sales book of all time, The Little Red Book Of Selling, join Jeffrey as he shares his processes and the thought process understanding why people buy is billions of times more important than how to sell. After listening to Jeffrey it may just give you the YES ATTITUDE th...

Our guest this week is John Meredith, many know John from his connection with Chimney Saver and Heat Shield, but did you know that John is also a certified coach and what his real mission in life is, tune in our Podcast this week and John and Jerry discuss some tactics that just may be the gold nuggets you need to reach your dreams in business and in life.

We welcome as our guest this week Jeremy Biswell of Fluesbrothers Chimney Service in Kansas City. Jeremy is a Past President of the NCSG but maybe you don't know the part about Jeremy being an expert in how to make your personal life and your business debt free. Join us as we talk about the processes he has learned, he even conducts sessions for The Dave Ramsey Financial Peace University and if go...

Join Jerry and his guest this week, none other than the Plumbers Wife turned Business Coach, Consultant and Trainer Ellen Rohr. Let Ellen share with you what she feels the future of what she calls "dirty jobs" in the coming years and her 5 things that if you provide you will have a phenomenal business.

Our guest this week is Rick Vlahos, Executive Director of the Hearth Patio BBQ Education Foundation, the group that administers the NFI certification programs. Listen in as Rick shares with you the phenomenal ways that NFI is helping you get your training on and how they have made the process of NFI certification testing a whole lot easier with their new proctor on-line testing system.

Our guest this week is Scott Mckain, a speaker and author who is one of the leading experts in the area of building a business of distinction. He has a special message for those in the chimney and fireplace industry. Want to know more about Scott, check out his website http://createdistinction.com/ and follow him on Facebook, Twitter, and Instagram. A dynamic speaker with a phenomenal message, ano...

Join Jerry Isenhour this week along with Sheryl Isenhour as they have a conversation with Speaker and Author Tom Ziglar the CEO of Ziglar International. Tom is a phenomenal individual, and an inspiration, not because he is Zig Ziglar's son, but because he is Tom Ziglar. The subject matter is the challenges that are thrown at each of us, join us as Tom talks about how each of us are Born To Win and...

Today noted speaker and author Randy Pennington joins us on The Chimney & Fireplace Success Network, join Jerry and Randy as they discuss how you move your business forward to be the business that people are looking to in the future to provide their products and services. A Hall Of Fame Speaker Randy is in high demand as a Speaker, Coach and Change Agent. For more about Randy look up his website a...

Join Jerry and Sheryl in a conversation with accomplished speaker Damien Mason and hear his thoughts on how you can reinvent your business and launch it to new heights.

Jerry sits down with speaker and author Larry Winget. Jerry and Larry talk about the importance of personal responsibility that the leaders and managers must take in order to build leadership, culture and systems in their company.

Jerry Isenhour talks to you how to get more business with videos.

Jerry Isenhour talks to you about how you train your employees.

Jerry Isenhour talks about words you use when talking to a customer.

Jerry Isenhour talks to you about insuring the customer that if a problem occurs it will be fix it.

Jerry and Sheryl Isenhour talk to you about how to improve your customer service. Plus bad customer service stories.