Timur Sabir

Customer Retention Podcast

Technology EN ↓ 7 episodes

Welcome to the Customer Retention Podcast — your go-to show for actionable insights on growing and retaining your SaaS customers using GoCSM and the HighLevel platform. Each episode dives into practical strategies, real success stories, and proven systems to reduce churn, boost engagement, and scale your customer success operations. Whether you’re a SaaS founder, agency owner, or CSM, you’ll get clear, no-fluff advice you can use immediately.

Author

Timur Sabir

Episodes

HighLevel Masterclass / SaaS Masterclass w/ John Bermudez 26.05.2025 1:28:06

Killing Churn in HighLevel SaaS Businesses w/ Azhar Siddiqui 26.05.2025 58:18

Make More Money WITHOUT More Customers w/ Spencer Harman 26.05.2025 1:04:51

Sell SaaS Mastery Workshop w/ Andy Audate 26.05.2025 1:26:52

Level-up Your SaaS Company with GoCSM w/ Jenna Leadingham 26.05.2025 51:02

HighLevel Journey, Customer Success, and SaaS Strategies w/ Shawn Greenway 26.05.2025 59:11

In this podcast, Tim and Shawn discuss their journey with the HighLevel platform and how it helped shape GoCSM, a powerful tool for customer success management. Tim shares insights from years of experience in the SaaS world, explaining how GoCSM was developed to support agencies in managing customer success, reducing churn, and improving client retention. The conversation covers key topics like th...

How to Reduce Churn for HighLevel SaaS Agencies Using GoCSM w/ Nipun Syal 20.05.2025 1:08:03

In our very first episode, we sit down with Tim Sabir, founder of GoCSM, to talk about one of the biggest challenges facing SaaS agencies on HighLevel — churn. With 7+ years of experience helping local businesses grow through smart technology, Tim shares practical strategies for reducing churn, increasing product adoption, and building stronger client relationships — all using GoCSM. If you’re run...