Custard Campus

Dive into "Let's Talk," where we explore how clear conversations can address unmet expectations, build confidence, and enhance leadership. Learn to prepare effectively, engage with courage, and transform challenges into opportunities for growth.

In this episode of the Custard Campus Podcast, Travis Leaming explores the concept of "hay season," emphasizing the importance of seizing opportunities when conditions are right. He discusses how peak seasons in business, like at Andy's, require strategic leadership to maintain standards and foster team engagement. Travis also highlights the role of appreciation and communication in building a res...

In this episode, discover a secret to leadership success: how taking strategic time off can supercharge your performance and well-being. Learn how to prepare your team for your absence so you can disconnect, rejuvenate, and return stronger than ever.

This episode of the Custard Campus podcast features Travis Leaming and guest Ann B. They explore leadership and personal growth through Ann's inspiring journey. Ann shares her experiences at Andy's, from starting as a young employee to becoming a key leader. The episode highlights her recent achievement of completing a 100-mile ultra marathon, emphasizing discipline, mindset, and perseverance. Ann...

In episode "22 - The Cone," Travis Leaming explores the symbolic significance of the cone in Andy's brand, highlighting its role as a nostalgic and recognizable entry point for customers. Through engaging storytelling, he emphasizes how the cone represents joy, tradition, and a gateway to building trust and loyalty with the brand.

This episode features an engaging interview with Jason Leslie, where he delves into the Apex Principle, a framework for achieving success through sacrifice, integrity, and servant leadership. Alongside Travis Leaming, they discuss Meadowville's remarkable growth from a small dairy to a $100 million enterprise, highlighting the transformative partnership with Andy's Frozen Custard. The conversation...

In this episode of the Custard Campus podcast, Travis Leaming interviews Katie Sterling, an HR leader at Andy's, who shares insights on the role of HR in supporting both employees and the company. Katie emphasizes the importance of proactive communication with HR to prevent issues, and highlights how HR can be a valuable partner in fostering a positive work environment and addressing performance c...

In this episode of the Custard Campus podcast, Travis Leaming interviews Kristie Dains, highlighting her journey and insights into hospitality leadership at Andy's. Kristie shares her experiences and emphasizes the importance of genuine human connections and consistent service in creating memorable guest experiences, which are key to maintaining Andy's reputation for exceptional hospitality.

In this episode of the Custard Campus podcast, Travis interviews Brittany, the DFW GM of the Year, who shares her insights on leadership and the importance of treating team members well to foster a supportive and high-performing work environment. Brittany emphasizes the value of delegation and communication in building a successful store, highlighting how these practices contribute to team growth...

In Episode 17, "Smile," Travis Leaming emphasizes the transformative power of a genuine smile in the workplace, highlighting how it can boost mood, improve guest experiences, and enhance team dynamics. By sharing practical examples and insights from top service brands, he illustrates how smiling can turn routine interactions into meaningful connections, ultimately fostering a positive and producti...

In this episode of the Custard Campus podcast, Travis Leaming discusses the importance of effective communication with team members about their availability to ensure optimal staffing and excellent customer service. He emphasizes the need for proactive conversations to align team schedules with business demands, fostering a culture of mutual respect and engagement that prepares team members for fu...

In this episode, listeners will discover the transformative power of regular one-on-one meetings in enhancing team engagement, trust, and performance. The discussion provides practical insights and a simple playbook to implement these meetings effectively, ensuring a high-performing crew culture.

Join us for the conclusion of our series, where we focus on solidifying trust and commitment in your reset meetings. Explore strategies to handle tough questions, reinforce team alignment, and motivate your crew with a powerful call to action. Tune in to ensure your team is ready to tackle the year ahead with confidence.

Join us for the second installment of our The Power of a Reset series, where we explore the key ingredients of a successful reset meeting. From setting a collaborative tone to making goals relatable, find out how to energize your team and foster a culture of engagement. Tune in for actionable insights that drive results.

In this first installment of our three-part The Power of a Reset series, we delve into the importance of reset meetings for team alignment and motivation. Explore real-world examples from industry leaders and gain actionable insights to energize your crew and set the stage for success. Tune in to learn how a well-timed reset can transform your team's focus and drive.

In this episode of the Custard Campus Podcast, we explore the art of elevating the customer experience. Discover how small gestures and attention to detail can transform a routine visit into a memorable moment. Learn from inspiring stories and practical tips to enhance customer interactions and create lasting impressions.

Join us on the Custard Campus Podcast as we dive into goal-setting part two, focusing on clarity and execution. Discover how leaders can transform goals into actionable plans that teams can see, feel, and execute every shift. Learn practical strategies to turn vision into reality and drive success.

Explore the transformative power of a genuine thank you in this episode of the Custard Campus Podcast. Discover how intentional gratitude can elevate customer experiences and foster a culture of appreciation. Join us as we delve into practical strategies for making every interaction memorable and meaningful.

This episode of the Custard Campus podcast features Travis Leaming interviewing Derek and David from Burleson, Texas, who share their successful strategies for increasing customer loyalty at their store. They discuss their innovative approaches, such as using app cards instead of traditional reward cards, and how they maintain high engagement and motivation among their team to achieve impressive l...

In this episode of the Custard Campus podcast, host Travis Leaming explores the vibrant atmosphere and success strategies at Andy's store in Mount Prospect, featuring insights from team members Bella and Jimmy. The conversation delves into the importance of accountability, consistency, and attention to detail in building a high-performance team and maintaining a thriving business environment.

In this episode of the Custard Campus Podcast, Travis Leaming challenges listeners to define their goals and take proactive steps towards achieving them, emphasizing the power of vision boards and strategic planning. He shares practical frameworks for goal setting and highlights the importance of consistent communication and alignment to boost productivity and engagement.

In this episode of the Custard Campus podcast, Travis Leaming delves into the significance of training guides as essential tools for success, highlighting their role in directing and influencing effective training practices. He emphasizes the importance of adapting teaching methods to cater to different learning styles, ensuring that every team member can achieve their full potential.

In this episode of the Custer Campers podcast, host Travis Leaming sits down with Bridget and Delilah from the DFW Market to explore their inspiring journeys within Andy's. They share valuable insights on perseverance, goal-setting, and the importance of asking questions to achieve success in both personal and professional life.

In this episode of the Custard Campus podcast, host Travis Leaming shares exciting updates about the podcast's expansion to major platforms and introduces the concept of "Get Organized" meetings. These meetings are designed to enhance productivity and build a culture of safety through alignment and communication. Travis emphasizes the importance of consistent, meaningful check-ins to foster a conn...

In this episode of the Custard Campus podcast, Travis discusses the importance of a common understanding in the workplace, emphasizing how these elements can improve coordination and reduce turnover. He also introduces a fun exercise to help leaders understand their people, aiming to foster better leadership and communication.