Episodes

Don't Put No in Innovation | Rickey Burks former CTO and Chief Innovation Officer at USAA 01.07.2026 36:14

Here's a description tailored for Apple Podcasts (more narrative and editorial in tone, no hashtags or heavy SEO-stuffing, since Apple's algorithm favors natural, well-written copy over keyword density): From Underwater Welder to Fintech Pioneer: Rickey Burks on the Invention of Mobile Deposit What does it take to build an innovation that changes an entire industry? In this episode, Joe talks with...

Perfect is the Enemy of the Good | Ricardo J. Chamorro, EVP , PenFed Credit Union 02.06.2026 20:24

In this episode, host Joe Thomas sits down with Ricardo J. Chamorro, EVP of Consumer Banking & Growth at PenFed Credit Union, for a candid conversation about what it really takes to build a winning technology and business strategy in financial services. Drawing on a remarkable career path — West Point graduate, military intelligence officer, Wall Street M&A, private equity, and now over a...

Scale Trust to Grow Relationships | Mirella Reznic, CEO of Farmers Insurance Federal Credit Union 13.05.2026 23:59

In this inaugural episode of the CU Next Podcast, host Joe Thomas sits down with Mirella Reznic, CEO of Farmers Insurance Federal Credit Union, for a candid conversation about leadership, technology strategy, and the future of credit unions in an AI-driven world.📌 What you'll learn in this episodeWhy credit unions must compete with big bank capabilities on a fraction of the budgetHow the 80/2...