Crushing Chaos with Law Firm Mentor

Lawyers, despite their best efforts, do disappoint. But how do you handle that disappointment as it relates to your business?  Disappointment can push us into reaction mode, and by failing to delegate the people who are supposed to handle certain tasks because we don't trust them, we are capping our ability to grow. We are restricting ourselves from the next iteration of our business, which re...

Being decisive is easy, right? Absolutely not, and it takes a lot of effort to decide what is best for you and for your company. Let’s chat about why being decisive is so important, and the framework for actually how to be truly decisive. We must recognize that the power is in the decision because decision is what moves things forward in life, always.   In this episode we discuss: The importance o...

How do we define success in our business? There are many different ways through all the different coaching programs I have studied that help define success. But, the way that I coach our clients here at Law Firm Mentor, is to use this process intentionally to create what you desire faster, easier, and better.   In this episode we discuss: A process to define your success and ultimately create the...

What is the value of creating a virtual space that is just yours? What if, instead of relying on other people’s platforms to reach prospective clients, you made your own? Don’t rely on someone else’s infrastructure to grow.  Here’s how:   In this episode we discuss: Creating your own platform so you can start the practice of generating clients. How having your own platform helps you speak directly...

What are the KPIs we need to hit for our business? Today’s episode is a small overview of the presentation I shared at the ABA Tech Show in early March. In that talk, I discussed how we need to think about different questions we ask to optimize our business. We often dive into solving problems without creating a comprehensive list of items we really have to master. As such, we often fix marginal p...

Many of you think that you can’t sell a law firm because it is so reliant on talent. But the reality is that successful law firms continue to provide amazing value. Let’s discuss the concept of enterprise goodwill and the repeatable processes that will make your business ready to sell.   In This Episode We Discuss: What you need to be creating for your law firm for it to have value and make it sel...

There’s nothing more important than consistency in your marketing, and when it comes down to it, that’s just not something that we as lawyers enjoy. Today I’m going to show you how you can use batching techniques to keep your content production quick and consistent. Let’s discuss 3 key strategies for easily batching your content and creating a marketing bank for your business.   In this episode we...

What is a multiplier? (And I’m not talking about math) I mean someone who attracts talent, liberates employees to do their best to make decisions and a leader who invests in human capital. I want you to think about how you engage with other people on your team. Let’s discuss how your leadership qualities either contribute to or detract from your team's ability to excel and become their best se...

Many people are struggling with how to create and sustain a positive culture in a virtual law firm. Today I want to give you some clear strategies you can use to create and sustain an intentional culture within your firm that will thrive within a virtual business. Let’s discuss how you can nurture effective communication and become a better leader. In this episode we discussed: Clear strategies fo...

Have you ever felt ineffective and burnt out? It can be difficult for anyone, and lawyers especially, to wrap our minds around the difference between burnout and stress. And it can be incredibly tricky to find a solution to either when we receive so much praise for how much stress and work we can take on. It is our job to take on part of the client's burden. Let’s discuss how to frame the job...

Do you deserve your success? When we first heard of imposter syndrome, it was associated with the overachieving woman who joined the workforce when it was a hostile environment for women. But, if we extrapolate out the issue, we find that today, this issue affects both men and women equally and is very common in lawyers. So, let’s discuss the characteristics that could be stemming from your impost...

Do you want to invite in more work? Welcome back to part three of Law Firm KPIs where I’ll show you how to improve the ways you serve your clients. Here are three straightforward methods to optimize how you expand your work.   In this episode we discussed: How creating an SKU will help you to not underprice your services. Tracking every client conversation in the past, present, and future. Keeping...

Are you really doing the work? Welcome back to part two of Law Firm KPIs, where I'll show you how tracking your metrics will optimize and automate your business. To ensure that you are moving a case from start to finish as efficiently and profitably as possible. In this episode we discussed: How to make sure you’re doing the work, and the metrics you need to do so.  How to automate your worklo...

Do you want to break free of the revenue rollercoaster that holds back so many law firms? It's a challenging task for those of us who are concerned about the quality of care we can provide for our clients and employees—often neglecting many things that would make the business and everyone's experience with it much better. Here are three categories of KPIs that will help you overcome just t...

LinkedIn is a golden opportunity for lawyers seeking to uplevel your clientele. Today I'm going to show you that LinkedIn is not just somewhere to find a job or public speaking gigs. You can find clients there, but the way that most lawyers use LinkedIn is counterproductive. Let's discuss some strategies to uplevel your social media performance. In this episode we discussed: 3 Key Strategi...

There are a lot of misconceptions that people have about owning a law firm as a business because they focus on just doing well in their practice. The lawyering part you know already, but owning a law firm and knowing the cold hard truths of what it takes to be successful takes an entirely new perspective.  Many people will give you the wrong advice because they don't want to shock you with rea...

Owning a business is chaos (I’ve been there). As a CEO without a full team or the resources to build one, the work can just seem to pile up. Let’s chat about my 4-quadrant system that will put your work into the right context so you can get more done, and find a team that connects with you. In this episode I discuss: Using a Four Quadrant System that helps you understand how to put your work in th...

You have probably heard the saying, “the best time to plant a tree was 50 years ago. The second best time is today.” There is so much truth in this proverb and it applies perfectly to how we handle delays, and negative mindsets in our law firm. Let’s chat about how you can approach problem-solving in your business.  In this episode I discuss: Three things to think about when you are approaching pr...

Don't think you have a sales job? Think again. You are ALWAYS selling. You're selling yourself to your clients, your employees, and everyone else around you all the time. Let's chat about how to leverage this mindset to maximize your benefit. In this episode I discuss: Living in a state of selling. Sales as a very powerful part of the way that human beings exchange value for themselves...

What do you do when you hire a person that does not fit your needs? Don’t fret - it happens! Let’s figure out how to fix it and review actions you can take to avoid this pitfall in the future. In this episode I discuss: Getting the right people on your team. Transforming your business through the people you hire. Having the right mind frame around what to do when you have made a poor choice. Three...

Do you have problems maintaining a positive culture in a rapidly growing company? Unfortunately, there can be a lot of dysfunction in a business that expands quickly, especially in situations where the owner is not physically present with the team. In this week's episode of the Law Firm Mentor Podcast, I want to give you some positive cultural idioms that you can use to structure your business...

The beautiful thing is that with a new year, we get new opportunities to change the way that we're looking at the world, change what we are doing to bring about new opportunities in the world. I wanted to share with you some of the things that we have coming up here at Law Firm Mentor that is going to help you to do just that. Actually, look at your business differently and create better resul...

I've seen commentary on social media lately where people are presupposing that they deserve the best in terms of acquiring employees and resentment about the fact that they're getting what they feel to be less than what they deserve.    When there's any type of distress in the marketplace is- there's almost always an inherent lack mindset that goes into that level of business devel...

Who does what in your law firm? There are many different roles in law firms, and I think most people conceptually understand the distinction between a lawyer and a paralegal and a legal assistant and a file clerk.   There are three categories of behavior required in every law firm, finders, minders and grinders. I’m sure you’ve heard of these before, but I wanted to give a perceptual frame for the...

With the holiday season quickly approaching, we here at the Law Firm Mentor have been very busy preparing for a new year! Enjoy this Replay of one of my most favorite, thought provoking episodes.   I have seen quite a bit of commentary in the Law Firm Mentor movement about hiring lately and mental blocks to hiring. I feel many develop those mental blocks to hiring because of the problems that they...