Critical Connections

From 13 years in law enforcement to helping build the technology used by first responders – Scott Montgomery’s career path is nothing short of remarkable. In this episode of Critical Connections, Dejero’s Ivy Cuervo and Kevin Fernandes sit down with Montgomery, who went from the frontlines of a SWAT team to Business Development Manager for Law Enforcement at Amazon Web Services (AWS). Together, th...

Targa Newfoundland is North America’s only tarmac rally — a 2,000 km motorsport event that crosses more than 130 communities across Newfoundland, challenging competitors with winding coastal roads, unpredictable terrain, and long stretches where connectivity can disappear entirely. In this episode of Critical Connections, host Ivy Cuervo, Director of Brand and Communications at Dejero, and co-host...

When communication fails, operations fail. In this episode of Critical Connections, host Ivy Cuervo introduces Dejero Titan Command: an industry-first triple 5G router and connectivity platform built for public safety and mission-critical operations. Years in the making, Titan Command is the first release in the Dejero Titan product family. Designed for law enforcement, emergency services, and the...

In the first episode of season 2, Critical Connections host Ivy Cuervo and co-host Michael Stanton from Dejero speak with Richard Price, retired fire chief and Founder & President of the PulsePoint Foundation, about how community-powered technology can save lives in the critical moments before first responders arrive. When cardiac arrest happens outside a hospital, survival comes down to minut...

In this episode of Critical Connections, two retired Border Patrol veterans share how border security tech has transformed over the last 25 years. Eddie Wagner, now at MissionRT, and Alejandro Cavazos, Business Development Advisor at Dejero, reflect on field realities and why reliable connectivity now underpins modern border operations. They trace the shift from Vietnam-era sensors to AI-enabled d...

When wildfires rage across remote mountains and cellular towers go dark, how do first responders maintain the critical communications they need to save lives? In this episode of Critical Connections, we meet with Scott Davis from Pelsue Communications to explore the cutting-edge solutions keeping emergency teams connected when traditional networks fail. Discover how rapid deployment satellite syst...

In this episode of Critical Connections, host Ivy Cuervo explores the transformation of modern construction sites into high-tech hubs. She’s joined by Rick Bertoncin, Director of IT and Security at Gallagher-Kaiser, and James Kay, Dejero’s Business Development Manager for Enterprise.   Gallagher-Kaiser builds million-square-foot automotive paint facilities over several years—massive projects that...

When you hear "artificial intelligence," what comes to mind? Fear of job loss? Sci-fi robots? Or the promise of innovation? In this episode, we explore how AI is already transforming public safety — from predictive policing to streamlined emergency response — and tackle the big questions about ethics, trust, and change management.   🎯 What We Cover: How AI is changing emergency response and 911 o...

When every second counts, reliable connectivity can make all the difference. In this episode of Critical Connections, we sit down with Lieutenant Ben Jones from the Winston-Salem Police Department as he reveals how their Real Time Crime Center is solving critical cases—from shootings to missing persons—in mere minutes. Discover how Dejero connectivity technology is empowering law enforcement to re...

TJC’s live TV shopping network reaches 30+ million homes–and every seamless broadcast depends on rock-solid connectivity. In this episode of Critical Connections, broadcast managers Victoria Roche and Martin Willingham reveal how Dejero technology keeps their live broadcasts running flawlessly–from fast setup to uninterrupted streaming.    🔗 Watch now & level up your workflow! 👇   📺 SUBSCRI...

From live sports to record-breaking events, keeping a stream alive is no easy feat. But how do the pros make it happen? In this episode, John Castillo, CEO and Creative Director of Scratch Takes, reveals the behind-the-scenes magic of live production. 🎬✨ He shares how his team overcomes technical challenges and how Dejero ensures high-quality, uninterrupted streaming–even in the most unpredictab...

Reliable connectivity is crucial in law enforcement where timely information can make the difference between life or death. In the latest episode of Critical Connections, our Ivy Cuervo and Jehan Karim speak with Chief David Aguilar, Founder of the DVA Group and Former National Chief of the U.S. Border Patrol. Together, they explore how Dejero critical connectivity is transforming the way law enfo...

In this debut episode of Critical Connections, Ivy Cuervo and Michael Stanton from Dejero sit down with Lawrence Partington, CIO and founder of TV2GO. As one of Dejero’s earliest adopters, Lawrence shares how the technology has revolutionized his work—from enabling a livestream for the Canadian Space Agency to empowering his mobile studio truck to broadcast live interviews from virtually any locat...