Coterie Insurance, Simplifying Small Business Insurance
Coterie Insurance's And I Quote: Building Relationships with Independent Insurance Agents
Coterie Insurance is focused on building a community of independent insurance agents that help insure small businesses across America. Coterie's podcast, And I Quote, was started to enhance how important relationships within the insurance industry are. Through events, LinkedIn, online communities, slack chats and so much more, our industry is connected at the core. Our hosts, Bobbie Collies & Ashleigh Burden, interview independent insurance agents, experts, & partners in our podcast. Discussing how data, marketing, tech, and other topics all circle back to building trusting relationships.
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Coterie Insurance, Simplifying Small Business Insurance
Category
Podcast website
Latest episode
Feb 19, 2026
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Episodes
Why Relationships Still Win in a Tech-Driven Insurance World 19.02.2026 4:24
Independent insurance agency growth is still driven by one core factor: trust. While automation and instant quoting have reshaped insurance, relationship-driven agencies consistently outperform transactional competitors, especially when it comes to small business insurance. In our first episode of our new series, Under 10, we examine why trust compounds and why speed alone does not create loyalty....
Insurance, Technology, and AI: Embracing Change, Futuristic Thoughts and What's Ahead 18.11.2025 22:04
Frank Sentner joins the Coterie Insurance podcast for the second time. Speaking with Bobbie Collies , Frank dives into discussing his thoughts on data standardization, innovation and change in the industry. Frank has extensive experience in the insurance technology sector, and brings a lot of background and knowledge to this episode. He highlights the importance of technology, particularly APIs an...
Cyber Insurance for Small Businesses: You're a Bigger Target by Being Small 02.10.2025 24:17
It's Cybersecurity Awareness Month and we invite insurance agents to listen to this episode to get their small business clients prepared. In this episode, Ashleigh Burden and Eder Ribeiro discuss the critical importance of cybersecurity and cyber insurance for small businesses. They explore common misconceptions about small business security, the impact of cyber incidents, and the necessity of...
How Coterie is Using AI to Simplify Insurance with Human-Centered Innovation 25.09.2025 4:39
In this conversation, Steve Barnard, Principal AI Engineer at Coterie Insurance, shares how the company is leveraging artificial intelligence and machine learning to make insurance faster, simpler, and more accurate for agents, brokers, and policyholders. Steve discusses the challenges of balancing innovation with compliance, the importance of trust and transparency, and why human expertise will a...
Branding & Marketing: How Independent Insurance Agents Can Own Their Name, Niche + Narrative 02.09.2025 21:03
In this episode of the And I Quote podcast, Ashleigh Burden interviews Laura Gruselski, a bilingual independent insurance agent. They discuss Laura's journey in the insurance industry, her mission-driven agency, and her focus on serving underrepresented communities. Laura shares insights on branding, community engagement, and the importance of education in insurance. The conversation also touc...
Leading with Trust: How MEA & Associates Inc Provides a Positive Client Experience 15.07.2025 16:43
In this episode of the And I Quote podcast, host Ashleigh Burden speaks with Giovanna Plum. Giovanna shares her journey in the insurance industry, the evolution of technology in the field, and how MEA Brokerage is adapting to meet client needs. Giovanna emphasizes the importance of customer service, the use of technology for efficiency, and the significance of personal relationships in the insuran...
The Power of Community in Insurance: Lessons from Alexander Dopazo 17.06.2025 26:50
In this episode of the podcast, Ashleigh Burden interviews Alexander Dopazo, Vice President of Dopozo Insurance. They discuss his journey in the insurance industry, the importance of building a network, understanding client needs, community engagement, leveraging technology, measuring success, and the future of the insurance industry. Alex emphasizes the value of relationships, the role of technol...
Set Your Clients Up for Success: Why Insurance Agents Should Encourage Risk Mitigation Solutions 13.05.2025 20:16
In this episode of the And I Quote podcast, Ashleigh Burden speaks with John Morlan, founder and CEO of Smarter Risk, about the unique challenges small businesses face in risk management. They discuss the importance of having a solid risk management plan, the role of insurance agents, and the partnership between Coterie and Smarter Risk. John shares insights from his journey in the insurance indus...
Top Tips for Insurance Agents to Unlock Their Marketing Potential 15.04.2025 14:53
In this episode of the And I Quote podcast, Ashleigh Burden of Coterie Insurance speaks with Alexandria Cardoze, the Digital Marketing Manager at Applied Systems. They discuss the evolution of marketing in the insurance industry, emphasizing the importance of data-driven marketing and personalization. Alex shares insights on effective marketing strategies, tools, and the future trends that will sh...
Navigating the Future of Insurance with Bold Penguin 18.03.2025 16:07
In this episode, Nicole Farley, VP of Carrier Operations at Bold Penguin, sits down with Chief Insurance Officer at Coterie, Bobbie Collies, to discuss the current landscape of small commercial insurance, the trends shaping the market for independent agents, and how Bold Penguin and Coterie Insurance are innovating to support agents in navigating these changes. Nicole highlights the importance of...
Navigating Challenges in Small Commercial Insurance with London Underwriters 18.02.2025 32:10
Many insurance agents are missing a huge opportunity in the commercial insurance space, and CEO of London Underwriters, Dan Feigenbaum breaks that down in this episode of Coterie Insurance's podcast, And I Quote. In this episode of the 'And I Quote' podcast, Christine Morrison speaks with Dan Feigenbaum, CEO of London Underwriters, about the evolution of insurtech and its impact on the insurance i...
The Evolution of Insurance: A Conversation with Insurance Agency Owner, Rick Rolfs 21.01.2025 21:35
In this episode of the And I Quote podcast, brought to you by Coterie Insurance, host Ashleigh Burden interviews Rick Rolfs, president of Rolfs Insurance Services. They discuss Rick's extensive background in the insurance industry, the evolution of technology in insurance, and the importance of building client relationships. Rick shares his experiences working with Coterie Insurance and naviga...
David McFarland, CEO Of Coterie, on Culture, Core Values and Future Plans 26.08.2024 23:12
He is here! David McFarland, CEO of Coterie joins Coterie's podcast, And I Quote, for the first time! In this episode of the And I Quote Podcast, host Ashleigh Burden interviews David McFarland, co-founder and CEO of Coterie. They discuss various topics, including David's preference for working in the office, his love for hiking in the mountains, his passion for football, his preference fo...
Insurance Agent, Carl Ruppel, Talks About Exploring Career Paths in Insurance and Networking 12.08.2024 16:04
On the latest episode of Coterie Insurance's podcast, And I Quote, Ashleigh Burden sits down with Insurance Agent and Coterie Insurance partner, Carl Ruppel, Commercial Account Executive at Remco Insurance Company in Southampton, Pennsylvania. Key takeaways from this episode: - Transitioning to the insurance industry can present new opportunities - Small commercial insurance offers the opportu...
Legacy Planning: Securing your Future in the Insurance Industry 25.07.2024 33:19
How can Insurance agents make a change? Diving into personal and professional development, using science and Netown’s law. In this conversation, Chris Cline discusses the evolution of technology in the insurance industry and the impact of legacy systems. He introduces his book, 'Inertia of Legacy,' which explores the concept of legacy and reframes its negative connotation. The conversation...
Karnina Szymanski on Driving Innovation Through Collaboration and Diverse Leadership 15.07.2024 31:55
In this conversation, Bobbie Collies Chief Insurance Officer at Coterie Insurance, and Karnina Szymanski, Chief Customer Officer at Bold Penguin discuss their experiences in the insurance industry and the role of technology in empowering agents. They also touch on the importance of diversity and inclusion in leadership positions. The conversation highlights the need for agents to leverage technolo...
Predictive and Preventative Technology in the Insurance Industry: How Does Human Interaction Fit into the Transaction 29.05.2024 21:50
"Is there a limit to how seamless things can actually be before customers start missing the good old relationship touch within the insurance buying process?" In this episode of Coterie's Podcast, And I Quote, Bobbie Collies is joined by Megan Kuczynski, the President of Insurtech Insights. They discuss the excitement and challenges of being at the forefront of this transformation, th...
Mentoring and Recruiting the Next Generation in the Insurance Industry 24.04.2024 20:27
In this episode, John Barfield, EVP of Braishfield, shares his insights and experiences in the insurance industry. He discusses the importance of getting involved in the insurance community and the various ways to do so, including networking and utilizing social media. John also highlights the partnership between Bracefield and Coterie, emphasizing the ease of use and value provided to agents. He...
Michael Fiedel on The Evolution of the Insurance Industry and the Future of InsurTech 03.04.2024 24:19
In this conversation, Michael Fiedel, co-founder of InsurTech Ohio and PolicyFly, discusses the evolution of the insurance industry and the role of technology in shaping its future. He shares the origins of InsurTech Ohio and how it has become a platform for celebrating innovation and fostering conversation in the industry. Fiedel highlights the impact of COVID-19 on the insurance industry and the...
How to Build a Happy and Engaged Team in the Insurance Industry 18.03.2024 25:16
In this conversation, Caitlin Saenz, the Chief Operating Officer at Coverhound, shares her journey in the insurance industry and the challenges and rewards of working in the InsurTech space. She emphasizes the importance of building a happy and engaged team and provides insights on hiring for culture fit and growth. Caitlin also discusses the approach to difficult conversations and expresses her e...
Work-Life Integration: How to Show Up Authentically and Share Content that Matters 04.03.2024 27:31
In this conversation, Dustyne Bryant, Director of Risk and Insurance Education and Research at the National Alliance for Insurance Education and Research, discusses the birth and evolution of her podcast, Awkward Insurance. She shares how the podcast aims to make insurance topics more engaging and fun. Dustyne also talks about the future of insurance topics, including the rise of micro-learning. S...
Being Human: DEI and Accountability in the Insurance Industry with Insure Equality 19.02.2024 31:44
In this conversation, Ashleigh Burden interviews Elisa Stampf, the co-founder and CEO of Insure Equality, a tech nonprofit focused on creating cultural change and accountability in the insurance industry. Elisa shares her background and the journey that led her to create Insure Equality. She discusses the importance of creating a safe space in the industry and how the organization uses the pledge...
Season 4 of Coterie Insurance's And I Quote Podcast 07.02.2024 5:52
Season four of the And I Quote Podcast kicks off with exciting conversations and thought-provoking insights. The hosts, Ashley Burden and Bobbie Collies, discuss the evolving landscape of insurtech and the integration of digital transformation in the insurance industry. They also express their anticipation for upcoming events and the growth of Coterie Insurance. The hosts highlight the progress an...
And that's a Wrap: Bobbie Collies and Ashleigh Burden Wrap up Season 3 of And I Quote 10.08.2023 8:31
Coterie Insurance wraps up season 3 of our podcast, And I Quote. This season we had 2 incredible hosts, Bobbie Collies and Ashleigh Burden. They each spoke to incredible guests who all shared really significant insights and stories. You can listen to all the episodes on Spotify, Apple Podcasts, or YouTube. Learn more about Coterie Insurance: https://coterieinsurance.com/ Follow Coterie on LinkedIn...
Making a Career Change From Police Officer to Insurance Agency Owner: Lou Facciponti shares what it's like starting out and building an agency 27.07.2023 25:13
Lou Facciponti is President of Commercial Lines & Owner of Blue Coat Insurance Group in Maryland. He joins our host, Ashleigh Burden as a guest on our podcast, And I Quote, to discuss how he turned his 14-year career of Police work into a completely new path of becoming an Insurance Agency Owner. After 3 years of learning the industry, getting licensed, and learning from others, Lou took a lea...
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