Convoso Presents: Closers Club

Happy 1st Anniversary to the Closers Club! 🎉 Welcome back to the Closers Club, the podcast from Convoso featuring conversations with leaders in contact center performance, compliance, and sales. In Episode 11, Paul Cowman sits down with Teresa Dodson, a respected leader in debt relief and CEO & Founder of Greenbacks Consulting. Teresa shares lessons from decades of experience helping organiza...

Welcome back to Closers Club! In this episode, we're interviewing serial entrepreneur Josh Mallen ( ‪@itsjoshuamallen‬ ) we've got a lot of ground to cover: scaling outbound calling operations, building systems at scale, recruiting & training sales reps, sales psychology, and using Convoso to run high-performance dialer systems. What You’ll Learn: • How to train winners (not just reps) and sca...

Penny Lee, owner of On The Ave Consulting and former VP of Marketing at Medigap Life, joins the Closers Club to reveal the mindset and strategy behind building compliant, high-converting lead funnels in the competitive outbound call center and performance marketing industry. In this episode, we dive deep into how Penny approaches everything from big-picture strategy to the technical mechanics of c...

Welcome back, Closers! In this episode, we sit down with Chris Michelson, sales leader and President of CarynHealth, as he shares his journey from the "Glengarry Glen Ross" mentality of a Chicago boiler room to finding his true mission in the complex world of health care. He discusses the adrenaline of the cold call, the evolution of sales from a numbers game to a strategic, educational one, and h...

Join us on Closers Club as we sit down with Nima Hakimi, the visionary CEO and Co-founder of Convoso, the AI-driven contact center platform. Nima shares his fascinating entrepreneurial journey, from selling Kinder Surprise figurines as a kid to building a B2B SaaS powerhouse. Discover the grit and strategic shifts that propelled Convoso from a small operation to a leader in outbound sales, and get...

In this episode of Closers Club, we sit down with Eric Gilbert, CEO of Advance Client Solutions and board member at REACH, for a raw, tactical conversation about what it really takes to scale a high-performing call center business. From breaking sales records at Precise Leads to building and leading his own company, Eric shares how lead quality, agent efficiency, and relentless process optimizatio...

In this episode of Closers Club, we sit down with ActiveProspect's Ruben Ugarte. We dive into how top home renovation installers are scaling revenue—by using technology and compliance. We focus on lead generation diversity, building better partnerships, and adapting to shifting market conditions for home owners. If you’re buying leads from third parties and looking to grow smarter, this episode de...

Scaling a business isn't always glamorous. In this episode, David Stodolak shares the hard-won lessons he learned while growing Connection Holdings. From the pain of early-stage chaos to near-acquisition deals and market fluctuations, he reveals what it really takes to build a sustainable company. For more great industry insights and sales advice, check out David's Pod:  @TheLFGShow  Subscribe to...

In this episode of Closers Club, David Stodolak, CEO of Connection Holdings, shares his journey from graduating from NYU Stern School of Business to building a business on the verge of an exit. David discusses the key milestones in scaling his business, including the critical role of quality lead generation, leveraging technology, and the importance of paying for top talent. He opens up about the...

In this episode of Closers Club, Paul Cowman interviews Michael Francik, CEO of Keystone Interactive and co-founder of TruAlliant, as they discuss Michael’s entrepreneurial journey and the strategies behind scaling successful call centers. Michael shares insights on transitioning from a software engineer to a business leader, identifying opportunities within call center operations, and overcoming...

In this episode of Closers Club, Paul Cowman, Adam Saad, Michael Francik, and Daniel Foppen discuss the growth and scaling strategies behind TechStack Advising and the broader call center industry. They explore how technology—especially AI—is reshaping business operations and lead generation. The conversation delves into challenges around software implementation, adapting to evolving market needs,...

Welcome to the closer's club: In this podcast series, we dive into the strategies for scaling in a competitive outbound sales environment as we head into 2025. Industry experts discuss how to adapt to new regulations like the future of lead generation, and the impact of compliance on lead quality. Together we explore how prioritizing high-quality leads can drive success, share insights on building...