Conversations with Serco

Business EN ↓ 6 episodes

Join Jo Hughes (Serco Restart Scheme Participant Progression Capability Lead), in conversations with Serco staff members and representatives from organisations we work with across our Employment, Skills and Training division. Find out what goes on behind the scenes including good news stories, our commitment to social value, upskilling, reskilling, innovation, and everything else we do that helps citizens navigate life’s moments that matter.

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Conversations with Serco

Episodes

Skills & Training Services: The importance of staff training and development 10.02.2026 23:46

In this episode of 'Conversations with Serco', presenter Jo Hughes is joined by two team members from Serco Skills and Training Services, Dean Hooton, Head of Skills and Training for Serco, and Jen Garratt-Parker, Account Manager. In today’s competitive landscape, the success of any business hinges significantly on the skills and capabilities of its workforce. We delve into the critical to...

Employability: Overcoming adversity with Zoe Bennett – Resilience, motivation, and changing people's lives for the better 14.01.2026 23:11

In this episode of 'Conversations with Serco', we are joined by the incredible Zoe Bennett (BEM), also known as the 'Motivational Queen'. Zoe shares her inspiring journey of transforming personal adversity into a powerful drive to help others. From discussing how she motivates people, her experiences working with corporate organisations (including Serco delivering the Unique Self B...

Employability: How do we get people into work? 05.12.2025 32:40

In this episode, Jo Hughes is joined by not one, but two of our Serco Restart Scheme Managers: Laura Gower , Operations Manager at our Cardiff office, and Metab Aslam , Team Leader at our Coventry office. Laura and Metab talk openly about the wonderful work they, and their teams on the frontline do to support participants to find sustainable employment. Also discussed is social value impact, staff...

Employability: How partnerships drives success 14.08.2025 17:21

In the third episode of 'Conversations with Serco', Jo Hughes is joined by Hannah Monaghan, Serco’s Strategic Account Manager, and Campbell Hutchinson, People Partner at One Stop Distribution. Together, they explore how their partnership is helping Restart Scheme participants overcome barriers and transition into sustainable work. From innovative engagement sessions to tailored support for candida...

Employability: Inside Serco's Restart Scheme Specialist Provisions 18.06.2025 28:17

In the second episode of 'Conversations with Serco', Jo Hughes is joined by guests Ruth Bardsley and Bev Nickson who work on Specialist Provisions for the Restart Scheme at Serco. Discover the innovative approaches to employability and specialist provisions, including the transformative Restart Blue Mentorship programme. From tackling digital inclusion with practical solutions to enhancing...

Employability: Unpacking Social Value 17.04.2025 20:05

Welcome to our brand new podcast, ' Conversations with Serco !' Join host, Jo Hughes , as she kicks off our podcast series with a deep dive into social value at Serco. Our first guest, Suki Gill , Social Value Lead for the Restart Scheme, shares her passion and insights into how Serco goes above and beyond to deliver social value impact. Discover the unique projects making a difference, fr...