Conversations on the Creek

Partner Podcast # 19 | While less than half of claimants interacted with their insurers via digital channels in 2021, the proliferation of mobile devices represent great opportunities for insurers to better meet claimants where they want to during their time of need. In this quick hitting, microcast episode of the Conversations on the Creek partner podcast series, Rob Savitsky and Peter Herz of Du...

Customer Podcast #1 | Duck Creek expands its podcast series in 2022 to highlight stories of customer vision and real-world experiences as they work with the insurance industry's leading cloud-based SaaS solution provider to remain agile, intelligent, and evergreen. We launch Duck Creek's first-ever customer podcast by highlighting a start-up insurtech. Adiona Insurance, whose motto is "fairness, t...

Partner Podcast #18 | Duck Creek developers have been re-inventing the P&C insurance industry with innovative products and solutions for over 20 years. In an effort to foster innovation with their customers and partners, Duck Creek launched its first Hatch-a-thon at Formation '22. Developers from around the world showcased innovative ideas of what can be 'Made on Duck Creek!'   Ernst and Young spo...

Partner Podcast # 17 | Digital Customer Service (DCS) technology is enabling insurers to reinvent how insurance companies interact with and support their agents and policyholders in today's digital everything world. Recorded at Duck Creek's Formation '22 conference, in this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Zach May sit down with Rick DeLisi of Glia...

Partner Podcast # 16 | The increase in unstructured data -- from adjuster notes to police reports -- coupled with the requirements to meet regulatory compliance creates ongoing challenges for claims teams as they seek to optimize their subgrogation and recovery processes. In this episode of the Conversations on the Creek partner podcast series, Rob Savitsky and Peter Herz from Duck Creek chat with...

With the severity of bodily injury claims severity on the rise, the need for medical information, and having it readily available earlier in the claims lifecycle is becoming all the more critical to insurers. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Peter Herz of Duck Creek sit down with Lauren Brown of Compex to discuss some of the key trends in b...

Both traditional as well as new data and advanced analytics sources in the home insurance space are providing insurers with greater opportunities to reduce risk and provide homeowners with better customer experiences. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Zach May of Duck Creek sit down with George Hosfield of LexisNexis Risk Solutions to cover...

The rise of aerial imagery and AI / machine learning is providing insurers with new opportunities for improving the speed and accuracy for how they manage property risk. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May of Duck Creek chat with Busy Cummings of CAPE Analytics about the granularity of property attributes and the surrounding environment being co...

In the course of interviewing our insurtech partners from across the P&C insurance industry, we've covered a lot of topics thus far on the Partner Podcast segment of Conversations on the Creek. These topics have included discussions around the impact of telematics on personal auto, to how AI-powered predictive analytics is helping adjustors triage and process claims, to wildfire risk scores abilit...

Today’s competitive soft workers’ compensation market, characterized by the strong underwriting performance among insurers and the lowering of rates in recent years, is leading to an environment where insurers must find new ways to differentiate themselves from the competition. In this episode partner podcast episode of the Conversations on the Creek partner podcast series, learn how the rise of p...

Between the earth's climate warming, exposure growth in the Wildland Urban Interface (WUI), and other factors, the loss potential of wildfires is growing. In this partner podcast series episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek chat with Clark Woodward of RedZone about the impact of climate change on wildfire risk, the Dixie Fire in California, and how...

Insurance claims fraud has and continues to be a major challenge the P&C industry faces – while the exact cost remains difficult to quantify, it has been estimated that fraud may be costing insurers in the US alone over $80 Billion USD per year. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Jeroen Morrenhof of FRISS about some of...

With 30 named storms (including 11 landing falling storms in the continental US) and seven major hurricanes including Hurricane Laura, the 2020 Atlantic hurricane season shaped up to be a very busy one for insurers. In this episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek chat with Tara Kelly of SPLICE about what communication strategies and tactics worked well an...

While the COVID-19 pandemic’s legacy on the nature of work remains to be seen, it’s clear that it has pushed organizations and workers across the P&C insurance industry to adopt new strategies and behaviors, some of which are likely to live on and become the new normal. In this partner podcast episode of Conversations on the Creek, Rob Savitsky chats with Jim Bramblet of Accenture about his experi...

Tapping into artificial intelligence and machine learning to derive predictive analytics is paramount to the success of modern insurers. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about insurance data sources that AI-powered predictive analytics are trained on, the key uses in claims they are being us...

As a $100+ billion market in direct written premium, the small commercial market represents a large opportunity for carriers to capture. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek continue the conversation with Tracey Waller from ISO, a Verisk business, beginning with a discussion on how a building’s system maintenance activities...

As a $100+ billion market in direct written premium, the small commercial market represents a large opportunity for carriers to capture. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek talk with Tracey Waller from ISO, a Verisk business, about underwriting small commercial property risk, and the impact of data and workflow automation...

As one of the fastest growing segments of the P&C insurance industry, cyber risk presents both challenges and opportunities for carriers to address. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek talk with Samit Shah of BitSight to demystify the state of the cyber insurance market, and discuss how emerging data sources in security ratings...

With the ability to capture real-time driving behavior, from hard braking to excessive speeding to mobile phone distractions, telematics is giving rise to new business models in P&C insurance. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek continue the conversation with Ryan McMahon of Cambridge Mobile Telematics, beginning with a discussio...

With the ability to capture real-time driving behavior, from hard braking to excessive speeding to mobile phone distractions, telematics is giving rise to new business models in P&C insurance. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek talk with Ryan McMahon of Cambridge Mobile Telematics about how recent trends in telematics are impact...

Join Rob Savitsky, Sr. Manager of Product Marketing at Duck Creek as he dives into the latest industry trends and the innovative solutions our partners are developing with insurers around the world who are rewriting the new standard of insurance. From telematics, new property data, AI and ML applications such as fraud detection, cyber risk scores and more – each episode will provide you with a uni...

In P&C insurance, evergreen technologies are low-code, SaaS core systems that are always kept up to date with the latest enhancements and resolved issues and can be easily modified to grow with carriers as business needs evolve. In this episode, find out more about the benefits of these evergreen systems, what technologies needed to come together to make them a reality, and what carriers need to d...