Conversations from the Show Floor

Can a chance conversation capture the story of an entire technology movement? While walking through the exhibition halls at AI Everything MEA in Cairo, I had just stepped off stage after moderating a panel when someone approached me. Alaa Ali Kortoma, a Senior Frontend Developer at Capgemini, simply wanted to say hello and ask for a quick photo. What followed was an unexpected conversation about h...

What does it take to turn millions of customer interactions into meaningful relationships instead of missed opportunities? In this episode, recorded live at the Qualtrics X4 Summit, I sit down with James Bauman, Senior Director and Head of Experience, Analytics, and Insights at TruGreen. James leads customer experience, analytics, and retention strategy across a business that manages around 60 mil...

What happens when two enterprise technology giants combine observability, automation, and AI to tackle one of the biggest challenges facing modern IT teams? Recording live from the showfloor at Dynatrace Perform in Las Vegas, I caught up with Pablo Stern, EVP and GM of Technology Workflows at ServiceNow, to discuss how the company's expanding strategic partnership with Dynatrace is helping organiz...

What does it take to track thirty thousand golf shots across hundreds of acres while delivering personalized experiences to millions of fans around the world? This week I reflect on a conversation I had at AWS re: Invent in Las Vegas, where I sat down with Eric Hansen, VP of Product at the PGA Tour, and Elaine Chasen, who leads the global golf team at AWS, to understand how one of sport’s most dat...

What does resilience look like when your business depends on infrastructure that never gets to take a day off? In this Conversations From The Showfloor episode, recorded live at IGEL’s Now and Next event in Frankfurt, I sat down with Sush Kajaria, who leads ISV partnerships at Nutanix across EMEA, to talk about what “predictable and reliable” actually means in a hybrid, multicloud world. Sush walk...

Recorded live at the Now and Next event in Frankfurt, I sat down with IGEL CEO Klaus Oestermann to explore a question that many digital transformation strategies still overlook. What happens when the endpoint fails? In a world obsessed with cloud, data centers, and AI, Klaus makes the case that the device in front of every employee remains the weakest and most underestimated link in enterprise sec...

What does it take for a country of 1.3 million people to build real momentum in the European space sector? In this episode of Conversations From The Showfloor, recorded in Tallinn, I sit down with Madis Võõras, Head of the Estonian Space Office at Enterprise Estonia. We talk about how Estonia is earning its place in the space economy through software strength, targeted public investment, and partn...

Recorded Live In Tallinn Ahead Of The Software Defined Space Conference What does cybersecurity look like beyond Earth’s atmosphere? That is the question at the heart of this special Conversations From The Showfloor episode, recorded in Tallinn on the eve of the Software Defined Space Conference. I sat down with Kristiina Omri, Vice President of Special Programs at CybExer Technologies, and Aare R...

What role does cybersecurity play when the battlefield extends beyond Earth’s atmosphere? In this special episode of Conversations From The Showfloor, recorded live in Tallinn for the fifth anniversary of the Software Defined Space Conference, I sit down with Kalev Koidumäe, CEO of the Estonian Defence and Aerospace Industry Association. We explore how a nation of just 1.3 million people has built...

What happens when you record a security conversation in a venue built inside an Austrian mountain? You get something that feels sharper, more grounded, and far more human than a typical industry chat. I sat down with Adam Khan, VP of Global Security Operations at Barracuda XDR, and Eric Russo, Director of SOC Defensive Security, during Barracuda TechSummit25 in Alpbach, where the peaks rise on eve...

Recorded live at VMware Explore in Las Vegas, I sat down with Tasha Drew from Broadcom to talk about one of the hottest topics in enterprise tech: private AI. Fresh off the main stage, where she helped debut VMware Cloud Foundation Intelligent Assist and the expansion of VMware’s Private AI Services, Tasha shares her perspective on what’s driving adoption and why it matters now. We examine the thr...

Recorded live at Cisco Live, I speak with Cameron Ferdinands, Director of Networking and Datacenter Engineering at Groq, about how the company is redefining AI infrastructure. We explore Groq’s software-first approach to AI hardware, its use of Cisco Nexus 9000 Series switches, NX-OS, and Cisco Optics, and how this combination delivers faster AI inference, improved energy efficiency, and lower cos...

At Cisco Live in San Diego, I had the chance to sit down with Carlos Pereira, Cisco Fellow and Chief Architect for Customer Experience. You’ll hear it in the energy of this episode, Carlos isn’t just explaining Cisco’s AI vision; he’s lived through 25 years of evolution at the company and is now helping lead the transformation. In this wide-ranging conversation, we explore: Why Carlos believes eve...

Live from the buzzing showfloor at Cisco Live, I’m joined by two of Cisco’s top wireless minds: Matt MacPherson, Enterprise Wireless CTO, and Jerome Henry, wireless standards expert and co-author of Wi-Fi 7 In-Depth . In this packed conversation, we unpack the real breakthroughs behind Cisco’s Wi-Fi 7 announcements and explore how next-gen connectivity is already transforming the enterprise experi...

In this episode of Conversations from the Show Floor , recorded live at Atlassian’s Team ’25 in Anaheim, we go deep with Jamil Valliani, Head of AI Products at Atlassian, to explore the company’s bold bet on generative AI: Rovo . But this is not just another AI product launch. Jamil shares how Rovo’s enterprise search, contextual chat, and Agent Studio are working together to eliminate workplace f...

At Team 25 in Anaheim, I sat down with Gaurav Kataria, Head of Product for Trello at Atlassian, to unpack the biggest release in Trello’s history and what it means for millions who rely on this trusted tool. In this live show floor conversation, Gaurav shares how Trello is evolving beyond its familiar Kanban board roots and becoming an AI-powered productivity companion designed for individuals. We...

Live from Team '25 in Anaheim, this special episode of Conversations from the Showfloor features a one-on-one with Anu Bharadwaj, President of Atlassian. As teams continue to struggle with fragmented tools, scattered goals, and overwhelming noise, Atlassian is presenting a new way forward. A unified System of Work built for the complexity of modern collaboration. Anu walks us through how this visi...

In this episode of Conversations from the Show Floor , recorded live at IGEL’s Now & Next Summit in Miami, I sit down with Scott Manchester , Vice President of Windows 365 and Azure Virtual Desktop at Microsoft. Scott describes himself as a leader with his head in the clouds and his feet firmly planted in enterprise IT. That mindset shapes this practical, insightful conversation about how Micr...

In this special episode of Conversations from the Show Floor , recorded live at IGEL’s Now and Next 2025 event in Miami, I sit down with IGEL CEO Klaus Oestermann to unpack how endpoint security, sustainability, and digital workspace experiences are being reimagined in a world of hybrid work and rising cyber threats. Klaus brings decades of experience from the world of high-assurance security and...

What does it take to keep a brand built on classic car culture relevant in a world of automation, electrification, and AI? In this special episode of Conversations from the Show Floor , recorded live at the X4 Summit in Salt Lake City, we explore the answer with Maggie Stafford, Vice President of People Insights at Hagerty. Best known for insuring collector cars, Hagerty has grown into something m...

How do you create a thriving team culture when colleagues are spread across time zones and may never share a room? At the X4 Summit in Salt Lake City, I caught up with Molly Sands, Head of the Teamwork Lab at Atlassian, and Emma Crockett, Head of People Insights, to explore how one of the world’s most data-driven companies approaches this challenge head-on. In this episode, we examine the intersec...

Recorded live at the X4 Summit in Salt Lake City, this episode features a compelling conversation with Isabelle Zdatny, Head of Thought Leadership at the Qualtrics XM Institute. With a deep background in experience management and a passion for helping organizations translate strategy into results, Isabelle shares new insights from recent research in partnership with McKinsey, revealing how AI coul...

What does the future of observability, AI, and security look like in an increasingly complex digital world? In this special episode of Conversations from the Show Floor , we are live from Dynatrace Perform in Las Vegas with Steve Tack, Chief Product Officer at Dynatrace. A familiar voice to longtime listeners, Steve joins us in person for the first time to explore how Dynatrace is helping enterpri...

DXC and AI-Powered IT Enhancing Performance, Security, and Efficiency How can enterprises modernize IT without interrupting mission-critical operations? What happens when automation, observability, and AI converge to shape the future of enterprise infrastructure? In this Conversations from the Show Floor episode, I join Howard Boville, Executive Vice President at DXC, live from Dynatrace Perform i...

What happens when the biggest names in enterprise tech gather in Vegas to talk AI, observability, and the future of digital operations? In this first episode of Conversations from the Show Floor , I finally meet Dynatrace Chief Product Officer Steve in person at Dynatrace Perform. We’ve shared many conversations remotely over the years, but this time we’re on the ground, surrounded by the buzz of...