Sean Sullivan

Converge Coffee

Business EN ↓ 149 episodes

Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about...

Author

Sean Sullivan

Category

Business

Podcast website

www.convergecoffee.co

Latest episode

Dec 1, 2023

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Episodes

Episode 74: Not Only Knowing the Tech, You Need to Have the Focus and Drive 23.10.2020

In this episode, Sean sits down with Darrell Alfonso, an award winning Martech and marketing operations professional. They dive into how life at Amazon has been treating him his first few years. They go deeper into how marketing pros can demonstrate their value. Darrell also gives some great advice on his career experience and how he has helped others find their marketing work niche themselves. Mo...

Episode 73: Building a Listening Culture to Redefine Sales and Customer Experience 23.10.2020

In this episode, Sean sits down with Adam Grossman, co-founder of The Selling Factory . They dive into why he helped start The Selling Factory. They go deeper into what Selling Farm Systems are and how companies are taking advantage. Adam also gives some insight on the companies success and his perspective coming from a background being a rabbi and transitioning into B2B sales. More About Adam. ht...

Episode 72: How to Build an Incredible Mindset Using Techniques like Meditation, Mindset, and Visualization. 23.10.2020

In this episode, I sit down with Kevin Bailey, CEO of Dreamfuel . We dive into why Kevin started Dreamfuel. We go deeper into mindset training and how our mind impacts our daily lives. Kevin also gives some great examples how saw past mental blocks to achieve through his services. More About Kevin. https://www.linkedin.com/in/kevinjamesbailey/

Episode 71: Understanding the Development Mind to Help Consumers 23.10.2020

In this episode, Sean sits down with Stephanie Cox, VP of Sales and Marketing at Lumavate . They dive into what's new what No Code means and how Lumavate has leveraged this. They go deeper into progressive web apps and how companies are taking advantage. Stephanie also gives insight from her podcast, Mobile Matters, and hints on Real Marketers podcast the company released this year. More about Ste...

Episode 70: Testing Fast and Not Failing Fast 23.10.2020

In this episode, Sean sits down with Matt Barnett, Papa Bear at Bonjoro . They dive into Matt's early days in his career and the school of hard knocks. They go deeper into from these early lessons and how Matt and his team figured how ways to align their messaging to deliver a great customer experience. The company is primarily remote and he gives some advice on how to build a culture and keep cus...

Episode 69: Build Your Brand - Beyond the Resume and Create Trust 23.10.2020

In this episode, Sean sits down with Anthony Gaenzle, Head of Marketing and Business Development at Granite Creative Group . They dive into Anthony's journey of building his personal brand. They go deeper on his focus with content and SEO and how that shaped his career. Anthony mentions some great strategies for perfecting your craft with content marketing. More about Anthony. https://www.linkedin...

Episode 68: Establishing a Focus Around Your Branding and Your Customers 23.10.2020

In this episode, Sean sits down with Mike Strohl, co-founder of Integrated Sport Nutrition and Red Leaf Nutrition . They dive into why Mike started a nutrition company and his perspective not coming from the nutrition and fitness world. They go deeper into what marketing lessons Mike and his company faced early on and how they pivoted. Mike mentions some pretty amazing stuff about what is on the h...

Episode 67: Understanding the Customer Journey Through Your Design and Technology - Customizing the Journey While Systematizing 23.10.2020

In this episode, Sean sits down with Chip Wade, owner and lead designer at Wade Works Creative . They dive into Chip's unique background with mechanical engineering and how that has transformed his company's unique value add to customers. They do deeper into the future of digital interactive technology and how that is transforming the home experience. Chip shares what his tech can do and how align...

Episode 66: Building Relationships with Specific Social Influencers with Gripping Narrative to Amplify Your Brand's Story 23.10.2020

In this episode, Sean sits down with Kenzie Kittle, Founder of A.M. Kittle Consulting , a digital marketing agency. They dive into Kenzie's background and how she ended up focusing on a brand's story via social media. They go deeper into her agency's technique working with social media influencers. More About Kenzie. https://www.linkedin.com/in/kenziekittle/

Episode 65: Creating Your Brand's Story 23.10.2020

In this episode, Sean sits down with Evan Knox, CMO of Caffeine Marketing . They dive into why Evan started his marketing company. They go deeper into why companies should focus brand storytelling. Evan also gives some great examples of how he helped clients with their brand's story. More About Evan. https://www.linkedin.com/in/evan-knox/

Episode 64: Marketing Software Having Your Back 23.10.2020

In this episode, Sean sits down with Eric Vardon, CEO at Morphio . The dive into why Eric started Morphio. They go deeper into why companies need more marketing security software. Eric mentions a people are central to the decisions but they must understand the algorithms to be subjective and not lose revenue or increase stress. More About Eric. https://www.linkedin.com/in/ericvardon/

Episode 63: Helping Brands the Market Products in the "Elephant in the Room" Marketplace 23.10.2020

In this episode, Sean sits down with Peter Lazarz, VP of Marketing at SupplyKick . They dive into B2C marketing and what makes that different than B2B in his former roles. They go deeper into how companies can compete on Amazon's marketplace platform. Peter gives some great fundamental tips on how to be successful selling on Amazon. More About Peter. https://www.linkedin.com/in/peterlazarz/

Episode 62: Help Others Solve Their Problems 23.10.2020

In this episode, Sean sits down with Josh Miles, CMO, keynote speakers, and caffeine addict. They dive into how Josh became the CMO at SMPS . They go deeper into why the right messaging within creative storytelling is so important. Josh talks more about his podcasts, the Obsessed Show and the PSM Show . More About Josh. https://www.linkedin.com/in/joshuamiles/

Episode 61: Make Your Experiences Matter. Marketing in a One Button Click World. 23.10.2020

In this episode, Sean sits down with Adam Voss, Executive Creative Producer, at Echelon Design . They dive into why Echelon makes the statement, "Make Your Experience Matter". They go deeper into the company's 12for12 , an Amazon Prime award winning show. They chat about how to generate great content in post production. More About Adam. https://www.linkedin.com/in/adam-voss-6675bb10/

Episode 60: Focusing Your Product to Serve Your Customers 31.01.2020

In this episode, Sean sits down with Jack Paxton, co-founder of Vyper.io . They dive into what's new with Vyper since over a year since the last recording. They go deeper into why companies should focus on one or two particular features and expand resources to help customers. Jack also gives some great startup marketing advice after 2 years working on Vyper. More About Jack. https://www.linkedin.c...

Episode 59: How to Nurture and Evolve a Company's Brand 24.01.2020

In this episode, Sean sits down with Holly Enneking, VP of Marketing at Lev Digital . They dive into what enticed her to lead Lev's marketing. They go deeper into how a company's marketing differentiates itself from the pack and how to align the marketing evolution with the current team's objectives. More About Holly. https://www.linkedin.com/in/holly-enneking/

Episode 58: How to Build Your Online Brand from the Ground Up 17.01.2020

In this episode, Sean sits down with Joe Auer, Founder and Managing Editor of Mattress Clarity . They dive into how to start marketing your online business. They go deeper into how to build SEO strategies, YouTube followers, and other essentials to get people noticing your brand's content. More About Joe. https://www.linkedin.com/in/joe-auer-a9243925/

Episode 57: Marketing Lessons with an Early Stage Community 10.01.2020

In this episode, Sean sits down with Harry Howe, Founder of Indy Grit Community . They dive into why he started the community. They go deeper into what marketing lessons he has learned. Harry leaves the episode with a message of why building communities is so important in today's word. More About Harry. https://www.linkedin.com/in/harry-howe-8572b22/

Episode 56: How Brands of all Sizes Can Leverage Influencer Marketing 03.01.2020

In this episode, Sean sits down with Tom Augenthaler, founder of 551 Media LLC, an influencer marketing consultancy that helps clients around the world. They dive into why influencer marketing is important into today's busy online world. They go deeper into how companies of all sizes and people can leverage influencer marketing to build brand awareness and generate leads. More About Tom. https://w...

Episode 55: Build Company Brands from Inside Out 22.11.2019

In this episode, Sean sits down with Daniel Herndon, CEO and Principal at MilesHerndon, a branding and advertising agency and co-founder of Gavel, a curated cafe in the Fountain Square cultural district in Indianapolis. They dive into Daniel's background and how the agency has changed over the past few years. They go deeper into agency's blindspots and how to build brands from the inside out. More...

Episode 54: Building an Experience rather than a Solution 15.11.2019

In this episode, Sean sits down with Kate Swanson, Executive Director of zWORKS , a co-working and entrepreneurial center in Zionsville, Indiana and former Executive Director of the Mitch Daniels Leadership Foundation. They dive into fostering an entrepreneurial community is so important to the economic growth of an area. They go deeper what makes co-working spaces work and how to harness communit...

Episode 53: The Evolution of PR and Creating a PR Process 08.11.2019

In this episode, Sean sits down with Rae Hostetler, Founder of Hostetler Public Relations . They dive into why she started her own PR agency and what has changed in PR over the years. They go deeper into the PR process and strategy for small local vs. large national/international brands. More About Rae. https://www.linkedin.com/in/rae-hostetler/

Episode 52: Small Actions Make Big Impact Using Design Thinking 01.11.2019

In this episode, Sean sits down with Terri Wada , President of Collabo Creative , a Service Design company that partners with service-conscious organizations desiring to create exemplary customer experiences and grow customer loyalty. They dive into what is Design Thinking. They go deeper into design thinking steps and practical examples. More About Terri. https://www.linkedin.com/in/terriwada/

Episode 51: Marketing Isn't Only to Your Customers. Employees Matter Too. 25.10.2019

In this episode, Sean sits down with Myra Cocca , Founding Principal of IronStrike , a strategic communications firm based in central Indiana. They dive into why Myra started her company. They go deeper into what is the connection between strong employee engagement and customer experience and how strategic communications is rooted in good customer experience. More About Myra. https://www.linkedin....

Episode 50: Marketers Arent the Only Storytellers 18.10.2019

In this episode, Sean sits down with Wes Windham , Founder and CEO at Woven - Evidence-based developer hiring platform. They dive into why Wes wanted to get into help solve the hiring process with Woven. They go deeper into why storytelling is the key to a good hiring process as either an interviewer or candidate. More About Wes. https://www.linkedin.com/in/weswinham/

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