Consumerpedia

Consumers’ Checkbook investigated 40 brands operating off-price stores and found that many offer lower-quality merchandise rather than legitimate bargains. So, what gives? In this episode: What you can expect to find when you browse around outlet stores, factory stores, or clearance centers, how you can tell what’s a bargain and what’s not, plus money-saving shopping tips. Read Checkbook's ful...

It's been two years since we talked about electric vehicles. A lot has changed since them; much of it, for the better. In this episode: What's happening in the EV market. We'll discuss standout models, including some new, less expensive options. Plus, what to consider if you're thinking about buying a used EV. More from Checkbook: Car Buying Strategies Auto Repair Shops How to Save...

Businesses use a variety of marketing tactics to attract new customers and keep them. These tricks are designed to make you feel special, like you’re part of a group. The lure can be mighty powerful. In this episode, a conversation with digital media expert Mara Einstein about how promotional strategies and social media can be deceiving and addictive. In her book, Hoodwinked: How Marketers Use the...

Hotels, airlines, and rental car companies are using AI to boost efficiency, cut costs, and increase revenue. New technologies are also being used to create new “gotchas” for travelers. In this episode, we discuss the new fees and how you can protect yourself. More from Checkbook: Avoid a Vacation Rental Nightmare Hotels: Tips for Finding a Sweeter Stay How to Avoid a Big Bill When Traveling Abroa...

Travel is always a challenge, but right now, the war with Iran has added a whole new layer of turbulence and uncertainty especially for those who plan to fly. Airlines around the globe are raising prices, adding fees, and cutting flights. Planning your trip now requires extra care because of travel scams fueled by AI. It’s also becoming more difficult to get the lowest prices for plane tickets, ho...

Whether you've got a towering oak shading your porch or a scraggly pine that's seen better days, chances are your trees need more attention than you're giving them. Disease, pests, or extreme weather can damage even the sturdiest trees, and even healthy ones need a little branch management in the form of regular pruning or the occasional checkup. To keep your trees in shape or to get r...

A recent Checkbook investigation found widespread problems with vacation rentals, including fake listings and stolen deposits. Even worse, many victims get little or no help from Booking.com or Vrbo to recover their lost money. In this episode: We share results of our investigation and provide tips on how to protect yourself when booking a vacation rental. One key: Your best move to avoid losing m...

Fraud is on the rise. Scammers stole more than $12 billion in 2024, according to the Federal Trade Commission. The number of Americans who are victimized is also skyrocketing. Investment scams, romance scams, crypto scams, and imposter scams are driving much of the increase. Criminals around the globe have a powerful new tool to use against you: artificial intelligence. AI can make their cons more...

If you haven’t purchased a car in a few years, expect to find a market dominated by SUVs. And be prepared for sticker shock: The average price for a new vehicle is at an all-time high, around $50,000! Unfortunately, used cars aren’t the bargain they used to be. In this episode, we talk with John Lincov, Keith Barry, and Stef Schrader, the editors and reporters at Consumer Reports, about their Top...

A new furnace or air conditioner costs thousands of dollars. Many homeowners don’t have that much cash on hand, which can create a financial crisis. A loan may be an option, or the contractor may offer financing, usually through a third-party lender. But beware: A recent Consumers’ Checkbook investigation found that many contractors use these emergencies to push bad financing plans on their stress...

Most of us don’t spend much time thinking about the best way to do our laundry. We sort the dirty clothes, toss them in the washer, and move on to something else. But there are steps you can take to get your clothes extra clean and make them last longer. In this episode: Expert advice on detergents, fabric softeners, stain removers, washers, dryers, and almost anything else laundry-related. Not a...

Americans are struggling to pay their bills and falling behind on their loan payments, fueling widespread financial stress, anxiety, and despair. Recent surveys show many feel they’ll never get ahead—and some have stopped worrying about debt altogether. In this episode, we break down those survey results and share practical tips for regaining control of your finances. You’ll also meet two consumer...

To celebrate our 100th episode, we've asked two veteranChicago broadcasters to take Checkbook's College of Consumer Knowledge quiz. Lisa Dent is the popular afternoon host at WGN Radio. Steve Bertrand, her longtime news anchor, came out of retirement to challenge her. Play along with our celebrity contestants to test your consumer IQ. The questions are difficult! You might also want to pla...

America’s children have enormous spending power. Most have cash or access to their parents’ credit cards—and plenty of influence over what the family buys through their “pester power.” Marketers know this, which is why they spend billions of dollars a year targeting minors. Advertising can easily exploit a child’s limited ability to distinguish between entertainment and selling. AI and digital ani...

The “Shop Local” movement encourages consumers to buy goods and services from independent, locally owned businesses rather than national chains or online giants. It’s both an economic strategy and a social campaign aimed at strengthening your own community’s businesses, fostering regional identity, and promoting sustainability. In this episode: The challenge of shopping locally, ways to spend more...

Researchers at Consumers’ Checkbook tracked prices at 25 major retailers for six months and found that most of the advertised markdowns were bogus. It’s now common practice for retailers to deceive theircustomers by displaying crossed-out “regular” or “list” prices, with lower sale prices featured nearby. But the higher “regular” prices are rarely, if ever, what customers pay. Our study found that...

The hectic holiday shopping season is underway, and for many, that will put a strain on the family budget. Checkbook wants to make this stressful time a little easier. Our annual holiday helper is packed with timely advice: Super shoppers share tips about how they find the best prices and avoid fake sales. Plus, how are you going to pay for all the items on your gift-giving list? We have some mone...

Despite lingering concerns about volatility, scams, andlax regulatory oversight, cryptocurrency has evolved from a digital curiosity into a mainstream financial asset. About 28% of U.S. adults now hold some form of digital currency. Major financial firms and banks are increasingly offering crypto to their clients, and a growing number of merchants now accept crypto payments. Consumer advocates wor...

Checkbook's editors and researchers love to save you time and money, and they use a broad range of consumer-oriented websites and apps to do so. In this episode, we'll highlight some of their favorites and why they find them to be valuable tools. More from Checkbook : Our Editors' Favorite Websites and Apps Not a Checkbook member?  ⁠⁠⁠⁠⁠Sign up for a free 30-day trial to access all of...

The cost of homeowners insurance continues to skyrocket, far exceeding the rate of inflation, especially in high-risk areas. This crisis is fueled by a combination of climate-related disasters, increasing costs for materials and labor, as well as insurance company withdrawals from certain markets. Consumer advocates, including our guests, also blame a lack of strong regulation and corporate greed....

Shopping at thrift stores can save you money and keep used stuff out of landfills. It’s also fun, since you never know what you’ll find. Plus, many thrift stores support local charities, meaning you’re helping others while picking up a vintage dress or a like-new dresser. In this episode, you’ll find tips on buying pre-owned furniture, clothing, and antiques, plus the scoop on where to find great...

Saving you time. Saving you money. Helping youscore great deals—and steer clear of rip-offs and scams. That’s what we’re all about at the Consumerpedia podcast. In this episode, Checkbook staffers share their favorite life hacks—simple tricks and workarounds they’ve used and swear by—that will help you shop smarter, spend wiser, and stay one step ahead. Related Consumerpedia Episodes: #84: Free Pe...

Buy Now, Pay Later (BNPL) financing continues to grow in popularity. These short-term loans, which are typically 6 weeks and usually interest-free, appeal to consumers who want flexible payments and no credit card debt. Consumer advocates warn that BNPL services make it too easy for people to purchase items they can’t afford, which can result in late fees and costly bank charges. Personal finance...

A bad hotel room can ruin your vacation or business trip, so you need to be careful when making your reservations. Hotel websites and online booking sites have great photos andglowing descriptions, but what you see isn't always what you get. In this episode, tips for booking a room so you don't end up having a nightmarish experience. Plus, what to do if you wind up staying at the Bates Mot...

Criminals in the U.S. and around the globe are weaponizing artificial intelligence to create scams that are more convincing and more harmful than ever. As AI technology advances, it’s becoming difficult or nearly impossible for the average consumer to tell what’s real from what’s fake. AI is being used to create bogus celebrity endorsements, fake images, and even write books by non-existent author...