CapeTalk

Consumer Talk with Wendy Knowler

Education EN ↓ 100 episodes

Consumer journalist Wendy Knowler joins Pippa Hudson to provide useful insights and tips on how to make the most of your buying power.

Author

CapeTalk

Episodes

Consumer Talk: When your food delivery doesn’t arrive 08.07.2026 37:07

Saskia Falken speaks to consumer journalist Wendy Knowler about how food delivery service, Uber Eats reacted after a woman complained that pizzas she ordered never arrived. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.  This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by forme...

Consumer Talk 2: Campaign for Front of Food Package warning labels 01.07.2026 15:46

Saskia Falken speaks to Angelika Grimbeek, the Policy and Programme Manager at HEALA about why the organisation is calling for Front of Package Warning Labels to become a reality. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.  This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented b...

Consumer Talk 1: What hospitality can teach us about AI and the customer experience 01.07.2026 15:04

Saskia Falken speaks to Sean Granger, General Manager at Granny Mouse Country House & Spa, about whether hospitality has become too focused on automation, and why good old-fashioned customer service may still be the industry's biggest competitive advantage. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.  This 2-hour respite from hard news encourages the aud...

Consumer Talk: Fighting for a prize you’ve won 24.06.2026 31:58

Saskia Falken, standing in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about how a woman had to fight to get her FIFA World Cup tickets and flights after winning a competition. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her a...

Consumer Talk: Courier insurance surcharge on plane tickets 17.06.2026 41:28

Pippa Hudson speaks to consumer journalist Wendy Knowler about courier companies’ responsibility for taking care of your goods and also the added costs of buying plane tickets. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous s...

Consumer Talk: Home loan finally paid off 10.06.2026 37:54

Pippa Hudson speaks to consumer journalist Wendy Knowler about a carpenter who, after 18 years, had paid R200,000 on his R50,000 home loan with Standard Bank. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spirit. Each week also co...

Consumer Talk: Teabags and fake local websites 03.06.2026 37:31

Jacob Moshokoa, standing in for Pippa Hudson, speaks to consumer journalist Wendy Knowler on whether there is plastic in our teabags and a warning for websites claiming to be local but are based in China. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guide...

Consumer Talk: Companies fixing customer problems with their products 27.05.2026 37:15

Pippa Hudson follows up with consumer journalist Wendy Knowler on several companies who’ve acknowledged problems with their products and have tried to fix them. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spirit. Each week...

Consumer Talk: Problem auction houses and quashing scams 20.05.2026 36:43

Pippa Hudson speaks to consumer journalist Wendy Knowler about the auction industry and a series of complaints around tardy payment practices. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spirit. Each week also covers consumer is...

Consumer Talk: Toyota Starlet scores zero NCAP safety rating 13.05.2026 32:30

Pippa Hudson speaks to consumer journalist Wendy Knowler about another popular South African car, the Toyota Starlet, which has received zero stars by Global NCAP after being crash tested in Germany. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by...

Consumer Talk: When bed warranties go wrong 06.05.2026 40:21

Pippa Hudson speaks to consumer journalist Wendy Knowler about how bed manufacturers handle customer complaints and some of the common strategies for ducking accountability which aren’t compliant with the CPA. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its f...

Consumer Talk: New law to stop unsolicited marketing calls 29.04.2026 39:34

Saskia Falken, standing in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about a new law to help stop unsolicited marketing calls. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spirit. Each week also covers consume...

Consumer Talk: Fighting for a travel VAT refund 22.04.2026 39:30

Pippa Hudson speaks to consumer journalist Wendy Knowler about the issues experienced over VAT refunds for overseas visitors to South Africa. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spirit. Each week also covers consumer iss...

Consumer Talk: Wireless power bank recall and new ProNutro formula misses the mark 15.04.2026 39:05

Pippa Hudson speaks to consumer journalist Wendy Knowler about a power bank that has been deemed dangerous, and how ProNutro's new formula is not hitting the mark with consumers. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spiri...

Consumer Talk: Safety concerns around stockpiling fuel, trees, baby formula and more 08.04.2026 42:46

Pippa speaks to consumer journalist Wendy Knowler about bottle deposits, formula shortages, stockpiling fuel, and free trees. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spirit. Each week also covers consumer issues, plus conver...

Consumer Talk: Travel nightmares, bottle deposits and more 01.04.2026 44:04

Pippa Hudson speaks to consumer journalist Wendy Knowler about travel disruption lessons and the confusion around bottle deposit refunds. They unpack what the law says versus what consumers are experiencing in practice. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all i...

Consumer Talk: Baby food labels and marketing — are parents being misled? 25.03.2026 37:01

Pippa Hudson speaks to Aneeqah Latief and Dr Tamryn Frank from UWC about how brands market baby formula and baby food. They discuss whether their strategies are compliant with the advertising regulations meant to protect consumers. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifest...

Consumer Talk: Understanding the rules and refunds around laybys 11.03.2026 41:19

Pippa Hudson speaks to consumer journalist Wendy Knowler about the ins and outs of laybys.  She discusses a recent case where a retailer wouldn’t refund someone who had cancelled their layby. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided...

Consumer Talk: Chery Tiggo 7 Pro car gets crash tested 18.02.2026 40:06

Pippa Hudson speaks to consumer journalist Wendy Knowler about the latest crash test results for the Chery Tiggo 7 Pro. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spirit. Each week also covers consumer issues, plus conversation...

Consumer Talk: Escalating fees charged by rental agents – what's fair and what's not? 11.02.2026 37:58

Pippa Hudson speaks to consumer journalist Wendy Knowler about the escalating costs that rental agents and landlords are charging for an ever-decreasing number of properties available. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous...

Consumer Talk: Focus on food labelling in supermarkets 04.02.2026 41:26

Pippa Hudson speaks to consumer journalist Wendy Knowler about the importance of accurate labeling on food.  Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces lifestyle in all its forms, guided by her adventurous spirit. Each week also covers consumer issues, plus conversations on h...

Consumer Talk with Wendy Knowler – Another popular SA car gets low NCAP rating 28.01.2026 39:53

Pippa Hudson speaks to consumer journalist Wendy Knowler about another popular South African car which has received a low NCAP rating Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.  This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water...

Consumer Talk: Effect of upgrade of Virgin Active gyms 21.01.2026 39:20

Pippa Hudson speaks to consumer journalist Wendy Knowler with the follow up on the luxury upgrade to Virgin Active’s Greenpoint club and how it’s impacting members. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.  This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by f...

Consumer Talk: Getting the best out of a kitchen renovation 14.01.2026 32:57

Pippa Hudson speaks to consumer journalist Wendy Knowler about how to get the best out of your kitchen renovation and which pitfalls to avoid. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show.  This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker ...

Consumer Talk: Gift cards and inferior wraps 07.01.2026 43:46

Pippa Hudson speaks to consumer journalist Wendy Knowler about re-issuing of gift cards and the inferior quality of a brand of wraps. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusia...