Connections with BCD Travel

Send us a text message! On May 11th, we announced that John Snyder, BCD Travel’s President & CEO, would be retiring after 30+ years with the company,  and former BCD CFO, Stephan Baars, will assume the position on July 1. But, how do you say goodbye after three decades? Chad and Miriam connect with John as he looks back at BCD’s path from regional agency to global powerhouse, calls out the imp...

Send us a text message! Payment & expense was recently named as one of the top friction points for travelers, based on a BCD Travel research report. Alissa Merlino, Director, Global Solutions Engineering, connects with Chad and Miriam to discuss Digital Invoice Management. What is it, how can it help, and what's the implementation period? Alissa answers these questions and reveals some sh...

Send us a text message! In this Connections HOT TAKE, Chad connects with Erin Singleton, Sr. Director, Marketing, about Advito's Sustainable Collaboration Practice. Erin discusses what the collaboration is all about, some of the services that Advito can customize for travel programs, and the industry-leading calculations Advito uses to help travel programs meet their goals.  Learn more by vis...

Send us a text message! Sustainability is on the tip of everyone's tongue these days - but what does it really mean to BCD, to travel programs, and to travelers? Chad and Miriam connect with Olivia Ruggles-Brise, BCD's new VP of Sustainability, to cut through the greenwashing and get straightforward answers. Listen and learn as Olivia guides us through BCD's sustainability vision an...

Send us a text message! Each quarter, we'll be talking to a BCD senior leader about the state of the travel industry, discuss what we're hearing and how BCD is meeting our clients' needs. This quarter, Rossana Martin, Senior Vice President of Global Sales joins us. She has her finger on the pulse of the industry and gives great advice on what travel managers should be asking their T...

Send us a text message! How can you ensure booking compliance, savings and the best hotel rates? Stop being afraid and rethink your hotel content strategy - that's how! In this episode, April Bridgeman, SVP, Hotel Solutions, Advito, & Sustainability, shares success stories and offers advice on the best ways to optimize your hotel content. Let your TMC work for you! Chad and Miriam connect...

Send us a text message! Join Chad as he asks Amy Dalton, Senior Vice President at BCD Travel, for program housekeeping tips. In this quick episode, Amy reminds travel managers what they should be thinking about this quarter to keep their program optimized.  Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

Send us a text message! Duty of care is the most important area of concern for business travelers - that's no secret. But what can travel managers do to up their DoC game? Lise Lévesque, Senior Crisis Program Manager for BCD Travel joins this episode to discuss duty of care's history, travel risk management as a whole, and offers advice to promote a healthy strategy.  Chad and Miriam dig...

Send us a text message! In this Connections HOT TAKE, Miriam connects with Damon Meek, BCD Travel's Vice President of Client Shared Services, about how travel managers can use the CSS team, and their own data, to find solutions that they never knew existed. This five-minute HOT TAKE explains how to start the conversation with CSS and what your program can get out of it.  Learn more by visitin...

Send us a text message! Travel data gets a bad rep... but why? Woody Tatum, BCD's VP of Travel Data & Insights, joins this episode to dispel negative feelings towards travel data, how travel managers should be using the data that's available to them, and what the long-term vision is for the providing the best data in the industry.  Chad and Miriam are back to connect and debunk the m...

Send us a text message! Just like business travel, the world of digital payments is evolving rapidly. On this episode, Adrian Clarke, Senior Manager, Commercial Payment Solutions, discusses everything travel managers should be thinking about as it relates to spend management. Are virtual cards really all they're cracked up to be? Or is central billing the best option for your program?  Chad a...

Send us a text message! Getting employees to book in policy doesn't have to be difficult, you just have to shift your mindset (and communication strategy). On this episode, Kelly Ellis, Global Traveler Engagement Practice Lead for Advito (BCD Travel's consulting arm), shares advice, success stories and tips on how altering your traveler messaging can pay off for both the traveler and the...

Send us a text message! Business travel is changing, but that's nothing new. In this episode, Kjarsten Philipsen, BCD Travel's Senior Vice President, Americas, discusses the top trends in business travel right now. Kjarsten (or KJ as he's commonly known) also offers listeners tips and advice on how to optimize their travel programs.  Join hosts Chad and Miriam as they connect with t...