Connections with BCD Travel

Send us a text message! Happy Pride month! On this episode, Chad and Miriam connect with Patrick Pickens, V.P. of global sales and Christine Connolley, Sr. Manager, global crisis management, and the quad discuss the realities of being part of the LGBTQIA+ community in business travel. Christine details her views from a risk management perspective, and Patrick discusses his insights as a member of...

Send us a text message! On this episode, we’re celebrating Earth Day as Chad and Miriam connect with Jerome Cochet, Co-founder and CEO at our BCD marketplace partner goodcarbon. Jerome explains how we can’t solve the climate crisis until we address the nature crisis, why travel programs should focus on high-quality, nature-based projects to help meet their sustainability goals, and how viewpoints...

Send us a text message! Travel managers are busy. They need answers to questions and data insights when they want them, and those answers need to be custom built and flexible. But travel data is not known for being fast, or flexible. In fact, digesting travel data often results in lengthy wait periods and hours of sorting and pivot tables. Sound familiar? On this episode, Chad and Miriam connect w...

Send us a text message! What's the difference in neurodiversity and a neurodivergent person? On this episode, Chad and Miriam explore that topic and what programs need to know about their neurodivergent traveler population. Joining the conversation are Yvette Bryant, SVP of DE&I at BCD Travel as well as Robert Shen and Sandra Kaspar from United Airlines. Both Robert and Sandra serve on Un...

Send us a text message! International Women's Day is March 8, 2024, and to celebrate, we're connecting with two female-focused leaders about what travel managers, travel programs, and allies should think about when it comes to women in business travel. Our regular host, Miriam Moscovici, is joined by Simone Gray, and the two connect with Carolyn Peterson, CEO of BCD marketplace partner M...

Send us a text message! Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done for clients, and what we could potentially do for yours.   On this episode, Chad connects with Tim Colby, who oversees this success story’s global group air program about how they recently optimized their meetings and eve...

Send us a text message! Data - and especially travel data - is everywhere. But how can travel managers take control of multiple data streams and gain valuable insights to make strategic decisions? Well, that's exactly what Chad and Miriam explore on this episode. Shelley Fletcher-Bryant, Vice President, Advito, connects with the hosting duo to talk all things travel data and how the team at A...

Send us a text message! Love is in the air! Since this episode is published on Valentine's Day, Chad and Miriam are trading in their podcast duties to play gameshow hosts. They connect with Simone Gray from the BCD Marketplace team. As Chad and Miriam describe several types of travel programs, Simone plays matchmaker and suggests the right BCD Marketplace partner for a match made in heaven. L...

Send us a text message! What happens when companies miss out on a smart solution? They get left behind. On this episode, Chad and Miriam reconnect with Alissa Merlino, Sr. Director, Global Solutions Engineering, about spend management strategies. Alissa is passionate about payment solutions and, as a traveler who experienced much anxiety when it came to payments and reimbursements, she illustrates...

Send us a text message! We're back, baby!  Season 2 of Connections with BCD Travel finds hosts Chad Lemon and Miriam Mosovici reconnecting after a few months off. The two introduce a new segment to the podcast, give a sneak peak into some topics that will be covered this season, and bring on some colleagues to talk about investments, strength and industry events.  Connections with BCD Travel...

Send us a text message! Traveler experience is top of mind for most all travel programs, but what is BCD doing to enhance your traveler's journey? On this episode, Chad and Miriam reconnect with Hannah Kahn, Sr. Director, Product Planning, and the trio discuss what travelers want these days, who the modern business traveler is, and Hannah leaks an exciting announcement about TripSource, our t...

Send us a text message! As we close out 2023, our final season 1 episode has Chad and Miriam connecting with Stephan Baars, President & CEO, and Mike Janssen, COO and CCO. The group discusses everything from Stephan and Mike's BCD origin stories to what they've heard in 2023 to what excites them about 2024. The episode includes their personal messages to both travel programs and BCD...

Send us a text message! Each quarter, we talk to a BCD senior leader about the state of the travel industry, discuss what they're hearing and illustrate how BCD is meeting client needs. This quarter, we welcome Jorge Cruz, Executive Vice President. Jorge discusses everything from what his team is hearing from travel managers, BCD's global footprint and investments, current client needs a...

Send us a text message! Join Chad as he speaks with Amy Dalton, Senior Vice President at BCD Travel, for program housekeeping tips. In this quick episode, Amy reminds travel managers what they should be thinking about this quarter to keep their program optimized.  Learn more by visiting https://www.bcdtravel.com or https://www.linkedin.com/company/bcd-travel/

Send us a text message! You might not have A-list celebrities and journalists heading to war-torn areas in your travel program, but we can all learn from the unique needs of this vertical. On this episode, Chad and Miriam connect with Carolyn Roome, Vice President, BCD Media & Entertainment. The trio discuss everything from traveling with support animals, quickly altering travel plans for larg...

Send us a text message! "Experience shows that our differences fuel innovation for our company, clients and communities." That's a quote straight out of BCD's diversity, equity and inclusion playbook. But how does DE&I influence travel technology? Digital accessibility is vital in business travel and on this episode, Chad and Miriam connect with Yvette Bryant, SVP DE&I,...

Send us a text message! It’s no secret that BCD leads in life sciences travel programs, but there are lessons to be learned from this unique vertical that apply to all travel programs. On this episode, Chad and Miriam connect with Teri Miller, Executive Vice President, and Ashley Williams, Global Vice Present, and they illustrate how listening is vital and working together is paramount. The group...

Send us a text message! Everyone is talking about artificial intelligence (AI) these days, but what does it mean to the world of business travel? In this episode, Chad and Miriam connect with Yannis Karmis, Sr. Vice President, Product Planning & Development, to talk all things AI. Yannis illustrates how using AI is nothing new in business travel, how we're using AI on both the front and b...

Send us a text message! Each quarter, we talk to a BCD senior leader about the state of the travel industry, discuss what they're hearing and illustrate how BCD is meeting client needs. This quarter, we welcome back Rossana Martin, Senior Vice President of Global Sales, as she discusses everything from regional recovery, BCD's global footprint and investments, current client needs and of...

Send us a text message! Business travel is back, but is it back globally? On this episode, Chad and Miriam connect with Jonathan Kao, Managing Director, Greater China, about the reemergence of travel in the Asia-Pacific region. While this part of the world has been slower to reopen from the pandemic, Jonathan illustrates the importance of this vital business region, what challenges the region is f...

Send us a text message! As the workforce evolves, companies are relying more and more on independent contractors, freelancers, consultants, and mobile professionals to travel on their behalf. However, the travel industry's legacy systems are not equipped to easily support travel for non-full-time employees. On this episode, Chad and Miriam connect with Hannah Kahn, Sr. Director, Product Plann...

Send us a text message! On this HOT TAKE, Miriam connects with Katie Scotti, Director, Partnerships & Integrations, to discuss how travel programs are consuming their own data via APIs. Katie illustrates how programs are using travel data to streamline processes and enhance the traveler experience. This five minute HOT TAKE gets to the heart of consuming data in an easy to understand format. ...

Send us a text message! On this Connections HOT TAKE, Miriam connects with Simone Brownlee, Sr. Manager, Product Marketing, and discusses the BCD Marketplace (formerly known as SolutionSource). Simone talks about what the Marketplace is, recent updates, new categories and partners. This 3 minute HOT TAKE zeros in on how programs can tailor implementations to fit their unique business needs.  Learn...

Send us a text message! We all keep hearing about "the digital transformation of managed travel" but what does that really mean? After all, every TMC has a variety of digital products and solutions, right?. On this episode, Chad and Miriam connect with Heather Wright, Vice President, Global Product Marketing, to discuss three of BCD's best (and sometimes underutilized) options. Heat...

Send us a text message! The concept of reporting up isn't new. On this episode, Amy Dalton, Senior Vice President, connects with Chad and Miriam on the best ways to formulate a communication plan and offers tips on how to tie relevant KPIs and metrics to those communications.  Plot twist: Your C-suite isn't the only one interested in what you (as the travel manager) are reporting. So, ho...