Connecting the Dots: Senior Living Success with Matt Reiners

Episode Summary: In this episode, Matt Reiners is joined by Lacy Jungman, VP of Growth and Development for Heritage Communities, to explore how The Working Genius Framework is transforming leadership and team dynamics in senior living. Lacy shares her journey into the senior living industry, from her start as a volunteer to her current role, where she drives growth, team health, and productivity....

In this episode, we dive into the Women of Distinction Awards, an initiative celebrating remarkable female leaders in senior living. We discuss what inspired its creation, the award’s evolution, and the unique challenges and opportunities women face in this industry. Our guest offers advice for aspiring leaders on how to make a lasting impact, along with some powerful stories of past winners who a...

I was honored to join an insightful panel discussion hosted by Laura Ellen Christian of the AGE-u-cate Training Institute, alongside Dr. Ashley Smalley from Grace Management and Doug Pace from the Alzheimer's Association. We tackled one of the most essential topics in healthcare today—innovation in dementia care. From the latest tech advancements to non-pharmacological interventions and educationa...

In this episode, I’m thrilled to catch up with my friend and senior living powerhouse, Kara Marinko. Kara’s journey into senior living wasn’t planned, but it’s clear she was meant for it. Starting off in legal recruiting, she stumbled into senior care and quickly became hooked. We dive into how she’s embraced senior living as a “business with soul,” from supporting new talent to using data to make...

In this episode, we sit down with Lois Bowers, the influential Editor of McKnight’s Senior Living , to explore the vision and impact behind one of the industry’s most prestigious recognitions—the McKnight’s Pinnacle Awards . Lois shares her personal journey into senior living journalism and what inspired the creation of these awards. Listeners will gain a unique behind-the-scenes look into the sel...

In this episode, we sit down with Tim Mullaney, VP & Editorial Director of WTWH Media, to discuss the launch of the Prism Awards and what this new initiative means for the senior living industry. Tim shares the inspiration behind creating these awards and how they aim to recognize outstanding achievements in Diversity, Equity, Inclusion, Belonging (DEIB), environmental sustainability, and soci...

Jamie Steensen, the Corporate National Director of Procurement and Purchasing for Sinceri Living, shares her background and journey to her current role. She discusses the responsibilities of overseeing procurement and emphasizes the importance of vendor partnerships. Jamie highlights the impact of technology on the procurement process and mentions the use of Contract Save for contract management....

Matt Reiners announces that he will be joining Parasol Alliance as their chief growth officer. The conversation highlights the excitement and alignment between Matt and Amber Barden, the CEO and founder of Parasol Alliance. They discuss the challenges senior living communities face in adopting technology and the strategic approach that Parasol takes to ensure successful technology adoption. They a...

Lauren Blacker, the corporate director of wellness and life enrichment at Senior Resource Group, shares her journey into senior living and the importance of wellness. She discusses the Zest program, which promotes vitality, enthusiasm, and energy in everyday activities. Lauren also highlights the Tour de Zest, a physical fitness challenge that fosters teamwork and social connections among resident...

Danette Opaczewski, the COO of Revel Communities, discusses the concept of experiential branding in senior housing. She emphasizes the importance of creating a vibrant lifestyle that prioritizes personalized experiences and holistic wellness programs. Opaczewski shares her journey from the hospitality and real estate industry to senior housing and explains how she leverages her background to enhan...

Rachael Wonderlin, owner of Dementia by Day, shares her journey into the dementia care industry and the importance of education in senior living. She emphasizes the need for comprehensive dementia care education for all staff members, including sales teams. Rachael also discusses the creation of Dementia by Day School, an online education platform that provides training modules for caregivers, pro...

In this episode of "Connecting the Dots: Senior Living Success," we are honored to host Denise Boudreau, the esteemed President of Drive Culture Outcomes. Known affectionately as "The Queen of Culture," Denise has dedicated her career to transforming organizational culture in healthcare and senior living sectors. Today, she shares her journey, the challenges organizations face,...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry as we cover everything from resident & staff satisfaction to innovative technology, community culture, to finance & operations. In this episode, we sit down with Lydia Terjeson, the Memory Ca...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry as we cover everything from resident & staff satisfaction to innovative technology, community culture, to finance & operations. Lindsay Charlefour, Director of Life Enrichment at Singh Manage...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry as we cover everything from resident & staff satisfaction to innovative technology, community culture, to finance & operations. In this episode, we delve deep into the world of IT solutions f...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. In this enlightening episode, we sit down with Maggie Eleh...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. Today's guest is Nathan Jones, CEO and founder of Dash...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. Today's guest is by Katie Churchill, Managing Partner...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations.   Today's guest is by Clare Travis, Trilogy Travel Sup...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations.   Today's guest is Suzette Graham, CEO at Patriot Ange...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. Today's guest is Murry Mercier, Senior Living Market D...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. In this episode, Matt is joined by Diamond Boone, Corporat...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. In this episode, Matt is joined by Chris Heinz, President...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. In this episode, Matt is joined by Dani Merlino, COO of Gr...

This is All Ears with Matt Reiners, co-founder of Eversound by Uniguest, where we dive right into what drives the senior living industry. Matt interviews thought leaders from all parts of the industry, as we cover everything from resident & staff satisfaction, to innovative technology, to community culture, to finance & operations. In this episode, Matt is joined by Jessi Weldon, Sales &am...