Compliance Matters | Experian Employer Services

In this episode of Compliance Matters, we explore the evolving landscape of I-9 compliance and what it takes for employers to stay ahead. Brian Elfrink, Director of Product Management for I-9 & Eforms, and Pam Stevens, Director of Analyst & Industry Relations at Experian Employer Services, join the conversation to share their perspectives on industry recognition from Lighthouse Research &a...

In this episode of Compliance Matters we’re diving into an exciting milestone. Experian Employer Services was recently recognized by the National Association of State Workforce Agencies, in partnership with the U.S. Department of Labor, with an Outstanding Performance Award at its annual SIDES seminar. We start with a look at NASWA’s role in the industry and what the organization is recognizing wi...

In this episode of Compliance Matters Gordon Middleton and Wayne Rottger break down the big compliance issues employers are facing as 2025 comes to a close. We’re looking back and looking ahead—how does this year compare to previous years when it comes to compliance and workload? What’s changed, and what’s next? We dive intolegislative trends for unemployment insurance and what the 2026 forecast m...

The Work Opportunity Tax Credit is a powerful incentive benefiting both employers and employees. People with barriers to employment can secure life-changing jobs while employers who provide these opportunities can offset hiring costs. In this episode we're joined by Dre Sosa and Ashly Caserotti who support customer success with Experian Employer Services. Dre and Ashly break down the basics of...

Welcome back to Compliance Matters from Experian Employer Services. In this episode, we’re diving into the heart of HR compliance with insights straight from the floor of SHRM 2025, one of the largest HR conferences in the world. We spoke with HR professionals who were visiting from across the country and asked one simple question: “What’s your biggest compliance challenge today?” Joining us to un...

Welcome back to Compliance Matters for an episode all about Form I-9 management. In this episode we cover the challenges of understanding the newest rules and regulations in 2025 with best practices for employers to ensure compliance. We're joined again by Vijay Thakkar and Gordon Middleton, Product Intelligence Managers with Experian Employer Services. Vijay and Gordon will help us make sense of...

Today is a packed episode with updates on hot topics HR, Taxand Payroll pros need to know. It’s a dive into the legislative and regulatory changes we've seen and are still expecting in 2025. We're joined by Gordon Middleton and Wayne Rottger, Product Intelligence Managers with Experian Employer Services, who keep their fingers on the pulse of workforce compliance changes affecting employer...

In this episode we discuss the complexity of payroll tax consulting. Every employer is familiar with the concept of a third-party payroll provider, automating the process to report and remit payroll taxes. But what about payroll tax consulting? We chat with returning guests Michael Orton and Adam Taplinger, payroll tax experts with Experian Employer Services. They help employers address the unexpe...

Maximizing the employee experience is a top priority for every employer. Getting the best performance out of everyone, attracting top talent, and retaining high performers is key to achieving revenue goals. Competitive salaries, generous benefits and office perks are some things that may come to mind when an employer thinks about improving the working experience. But what about fast and accurate V...

Human Resources professionals often choose their career because of a passion for helping people. However, it’s the paperwork that can be a huge challenge AND take up the bulk of their time. Frequent legislative and regulatory changes in states across the country may cause employers to be noncompliant if they fail to stay current with requirements where they operate or have employees. On this episo...

Every employer is familiar with the requirements of Form I-9 to verify work authorization for new employees. But hopefully not many employers have experienced a major compliance issue that could potentially cost hundreds of thousands of dollars in penalties. In this episode Vijay Thakkar, Form I-9 expert with Experian Employer Services, shares a story about one organization that learned of serious...

In this episode we’re diving deep into the recently announced moratorium for the Employee Retention Credit. If you haven't already listened to our previous episode with an overview of the ERC be sure to check that out. For this episode we're joined by Max Shenker and Matt Kelley who explain everything you need to know about the moratorium, as well as the new withdrawal program for employer...

Employers with a presence in multiple states are already accustomed to complying with different state rules for onboarding, tax withholding and more. But what if you are a single-state business with employees living in multiple states? This is the new reality for many after the explosion of remote and hybrid work. More employers than ever before now must operate as if they have a presence in numer...

The Employee Retention Credit (ERC), also referred to as the Employee Retention Tax Credit (ERTC), has recently exploded in popularity with more claims than the IRS can keep up with. Originally created as a pandemic relief measure, employers are still claiming the credit today. In this episode, Matt Kelley and Adam Taplinger explain how that’s possible, and what you as an employer should know abou...

Employers rarely pay the full Federal Unemployment Tax Act tax rate of 6%, more often paying only 0.6% in the end. However, there are circumstances that may cause an employer to lose this reduced rate, which can significantly impact the amount they owe in unemployment tax. Wayne Rottger and Michael Orton explore the basics of the FUTA credit reduction and the scenarios affecting the rate employers...

This episode of Compliance Matters originally aired August 2021 by CIC Plus, a part of Experian Employer Services. Earned wage access goes by many names, including on-demand pay and early wage access. But they all refer to the same thing – giving employees access to wages they have earned but not yet been paid on. In today’s highly competitive job economy, modern payroll benefits, like earned wage...

This episode of Compliance Matters originally aired June 2022 by CIC Plus, a part of Experian Employer Services. There has been a lot of talk recently regarding tax credits and their use by federal, state and local governments to incentivize targeted economic activity. But not all the news has been positive. Popular tax credit programs and unfortunate behavior by both taxpayers and tax vendors hav...

This episode of Compliance Matters originally aired July 2022 by CIC Plus, a part of Experian Employer Services. Employers continue to struggle with how to accurately capture employee tax withholding elections given the reality that the hybrid workforce is here to stay. On this episode of Compliance Matters, we sit down with Michael Orton, from Experian Employer Services, to discuss the latest ins...

This episode of Compliance Matters originally aired April 2022 by CIC Plus, a part of Experian Employer Services. On this episode, we sit down with Rick Pinkerman, Founder & CEO of NOTICENINJA, to discuss the world of tax notice management – what it is, why it’s needed and the major impact it can have on an employer’s ability to remain in compliance. We’ll dive into the latest trends and end w...

This episode of Compliance Matters originally aired November 2021 by CIC Plus, a part of Experian Employer Services. When ACA reporting season arrives, employers need to make sure they are ready with all the details on the latest ACA developments—including state ACA reporting requirements. On this podcast, we cover the deadlines and timing for ACA reporting, best practices for ensuring you remain...

This episode of Compliance Matters was originally aired by CIC Plus, a part of Experian Employer Services. The pandemic changed a lot about employment eligibility verification. Learn about new practices related to I-9 management based on changes introduced after 2020, some temporary and some permanent.

This episode of Compliance Matters originally aired October 2021 by CIC Plus, a part of Experian Employer Services. The Work Opportunity Tax Credit (WOTC) is a Federal tax credit available to employers for hiring individuals from certain targeted groups who have consistently faced significant barriers to employment. The WOTC program incentivizes workplace diversity and facilitates access to good j...

This episode of Compliance Matters was originally aired by CIC Plus, a part of Experian Employer Services. Brian Elfrink and Gordon Middleton discuss the changes to employee onboarding post-pandemic, and the ways employers must adapt to remain compliant. Listen to their conversation for insights on onboarding that can help your business tackle new challenges you may be facing.