Community Matters

Manager of Member Development, Amanda Henderson, hosts this episode and sits down with two managers, a homeowner, and a business partner member from CAI's Keystone Chapter to explore what membership really offers — from education and designations to networking, events, and unexpected perks like friendships and long lasting business relationships. The episode highlights practical tips for getting t...

Welcome to the 100th episode of Community Matters podcast! This podcast covers issues important to managing and governing condos, cooperatives and homeowner associations. We have a special topic today to mark the occasion of our 100th episode. In 2025, Keystone Chapter Community Associations Institute celebrates quite a milestone – its our 50th anniversary and we have some great things in store fo...

Have you ever had a buyer fall in love with a home only to get spooked by the words “HOA,” “condo,” or “association fees”? In this episode, “What Every Realtor Needs to Know About Community Associations (But Is Afraid to Ask),” we’re pulling back the curtain on how associations really work, what they are, how they’re governed, discussing resale documents and disclosures, and how Realtors and commu...

Have you ever wondered what a financial audit really is and why your condo, co-op, or community association might need one? In this episode, “Numbers That Matter: Demystifying Association Audits,” we’re cutting through the jargon and talking about audits in plain English—what they are, why they matter, and what to expect. Our guest for this episode is Mohammed Salyani, CPA. A shareholder at Wilkin...

In his final episode as host, outgoing Chapter Executive Director Tony Campisi speaks with three past Keystone Chapter presidents—Bob Travis, Cathy Dunn, and Jon Katz—about the chapter’s history, key milestones, and future challenges. The conversation covers financial growth, membership and engagement, the impact of COVID, technology and virtual meetings, legislative advocacy, emerging trends affe...

In this episode of Community Matters, host Tony Campisi sits down with Michelle Baldry, Vice President of Sales with Reserve Advisors and immediate past president of the Foundation for Community Association Research (FCAR). Together, they delve into the pivotal role FCAR plays in supporting community associations through data-driven insights and research. Established in 1975, FCAR provides valuabl...

Welcome to another episode of the Community Matters Podcast, hosted by Tony Campisi, CAE, Executive Director of the Keystone Chapter of Community Associations Institute. This episode delves into the critical nuances of managing and governing community associations with a focus on landscaping and grounds maintenance—one of the largest budget items for many associations. Featuring Melissa Blake from...

Join host Tony Campisi and guest, Ben Rosenzweig, PE, President of CoolSys Energy Design, as they explore electrification and microgrid technology in community associations. Discover how these innovations drive energy efficiency and cost savings, while contributing to sustainability and reduced emissions. Learn practical steps and benefits of transitioning to electric systems and maximizing the po...

Join host Tony Campisi and guest Brian Weaver, PCAM, with Association Reserves, as they delve into the essential aspects of reserve studies for community associations in this episode of Community Matters. Discover critical insights into the importance of funding reserves, how inflation influences financial planning, and the impact of new legislation on reserve studies. Learn about common misconcep...

In this special episode of Community Matters, we're celebrating National Volunteer Month by diving into the inspiring world of volunteering with Lisa Havrilla, CMCA, AMS. As a seasoned community manager and recipient of the CAI Keystone 2024 Rookie of the Year Award, Lisa shares her personal journey and the profound impact volunteerism has had on her life. Discover the joys of giving back, the sto...

In this episode of Community Matters Podcast, host Tony Campisi discusses the essential role of education and training for elected board members of community associations with guest George Greatrex, Esq. The focus is on understanding the intricate legal liabilities faced by board members, especially in light of recent laws such as the Corporate Transparency Act and the New Jersey Structural Integr...

In this episode of Community Matters, host Tony Campisi of the Keystone Chapter of Community Associations Institute delves into the challenges posed by high-conflict personalities within community associations. This episode features insights from Amber Martin, owner of Woo Cat Martin Association Management, and Ed Hoffman, Esq., CCAL of Hoffman Law LLC, as they explore the intensified dynamics fol...

In this episode of Community Matters, host Tony Campisi of the Keystone Chapter of Community Associations Institute delves into the increasingly emotional climate impacting community associations. Joined by guests Garrett Bond, Assistant General Manager at The Philadelphian, and Stefan Richter, Esq., CCAL, with Clemons Richter & Reiss, the discussion explores the shifting landscape of communic...

Welcome to another insightful episode of Community Matters, hosted by Tony Campisi, CAE, Executive Director of the Keystone Chapter of the Community Associations Institute. In this episode, we delve into the complex world of collections in community associations, exploring the reasons behind delinquencies and the processes involved in managing them effectively. Our guests, Mitch Drimmer and Reale...

Join host Tony Campisi, CAE, Executive Director of the Keystone Chapter of Community Associations Institute, as he dives into the complexities of the Corporate Transparency Act (CTA) with expert guest Paul Formella, co-founder of Perfect Form.  Discover the implications of the CTA, effective January 2024, and learn why it’s critical for community associations to start preparing now. Paul shares hi...

Welcome to the 100th episode of Community Matters! Hosted by Tony Campisi, CAE, Executive Director of the Keystone Chapter of Community Associations Institute, this special episode marks two significant milestones. Tune in to this 100th episode as we prepare to celebrate the 50th anniversary of the Keystone Chapter. In this episode, Tony is joined by Brendan Whelan, President-elect of the Keystone...

Welcome to this episode of Community Matters. This podcast is your go-to resource for critical conversations on managing and governing condos, cooperatives, and homeowner associations. Today, Tony Campisi vacates the host chair and turns over the microphone to the CAI Awards Committee for a special episode taking a behind the scenes look at the CAI Keystone Excellence Award. That’s right – award s...

Welcome to this episode of Community Matters. This podcast is your go-to resource for critical conversations on managing and governing condos, cooperatives, and homeowner associations. Drones are everywhere today. But many of us are unaware of the vast applications of drones, including cost savings, safety, risk management, and resource optimization. Drones can perform various tasks quickly and ac...

Welcome to another insightful episode of Community Matters, hosted by Tony Campisi, Executive Director of the Keystone Chapter of Community Associations Institute. This podcast is your go-to resource for critical conversations on managing and governing condos, cooperatives, and homeowner associations. In this episode, Tony sits down with Ryan Skimmons and Brienne Jennings from BR Training and Educ...

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Today's guests are Erica Pelosi and Dana Castellotti, two seasoned community managers who redefined their career paths to step foot into community management. They share their unique experiences in navigating career changes, and how they...

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. In this episode, Denise Adamic, CMCA, Community Association Liaison for Horn Williamson, delves into the challenging world of property losses and insurance claims, providing invaluable insights gained from her over two decades in the ind...

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. In this episode, we're talking about electronic meetings and electronic voting in community associations. This form of meeting and voting has ramped up significantly in community associations over the last few years and increased partici...

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Technology has changed the way we do everything. In today's episode of Community Matters, we're chatting with  Ed Hoffman, Esq., CCAL, chair of CAI’s Pennsylvania Legislative Action Committee, about emerging technologies in community ass...

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. The Green Task Force at The Philadelphian Condominium, a high-rise condo in Center City, Philadelphia has implemented many programs to increase the sustainability efforts of the building and unit owners, which also help elevate property...

Welcome to this episode of Community Matters podcast, where we discuss issues important to managing and governing condos, cooperatives and homeowner associations. Community Associations Institute celebrated its 50th anniversary in 2023. The community management profession is about the same age. So at the half century mark, what is the future of community association management as a profession? We...