Community Creators with Shana Lynn

Shana's family and friends went to a waterpark and she got three kids stuck in a water tube slide. During this episode, she will talk all about that and share 5 lessons she has learned that hopefully you can apply to your business. Key Takeaways: Intro ( 00:00 ) The experience of Shana and her kids going down a water slide (01:18) Five quick life lessons according to Shana’s experience (13:40)...

Today, we're bringing you an interview with Matt Gartland, CEO of Smart Passive Income, which you may know as Pat Flynn's community. Matt is letting us behind the scenes of what it's like to be a CEO, what kind of role he plays in the company and how switching to a community-focused offer has led to such a high retention rate. Key Takeaways: Intro ( 00:00 ) Matt’s favorite community (0...

Get ready to join Shana on the ultimate adventure. She's been dreaming of attending a Savannah Bananas baseball game for years, and now she's finally done it. The insights and knowledge she's gained from this once-in-a-lifetime experience are beyond incredible, and she's bursting with excitement to share them with you.  You won't want to miss a moment of this unforgettable jour...

Why do members stay with you year after year, month after month, way longer than your average member? Have you ever wondered about that? In today's episode, Shana will give you a very simple question to ask to find out the answer. Key Takeaways: Intro ( 00:00 ) What is the difference between the reason why people join and the reason why they stay? (01:33) One question we asked in a recent memb...

Are you running an online course or membership site? You might have heard the buzz about evergreen campaigns and the promise of continuous sales without the need for constant launches. But it can feel complicated and overwhelming. That's why we've brought in Scott Paley, an expert in scaling with evergreen methods.  In this episode, he shares three traps to avoid and a valuable resource to...

In this episode, Shana gives you some words of wisdom and highlights the significance of identifying and prioritizing problems in your business. She encourages business owners to make data-driven decisions and focus on the things that cause their biggest bottlenecks. Her goal is to get you to think strategically and be intentional in problem-solving in a business, rather than creating unnecessary...

Get ready to unlock the secret to keeping your community engaged! In this episode, Shana shares a hidden gem in the human brain that will revamp your engagement strategy. Don't miss out on this game-changing insight. Key Takeaways: Intro ( 00:00 ) Shana’s idea about how to create more engagement in your community (01:17) Shana offers over 77 ways to connect with members of your community (11:3...

Get ready for a double dose of Dayna Abraham. As a bestselling author with nearly two books under her belt, she's also a mom of three and founder of Calm the Chaos, with three thriving memberships to her name.  In this episode, join Shana in discussing the secrets behind Dayna’s success. Learn how her memberships come together seamlessly and how she juggles being an entrepreneur and a parent w...

Get ready to embrace a surprising and powerful concept that will revolutionize the way you serve your community. Shana will share her insights and give you three practical ways to apply this concept right away. Don't miss this episode! Key Takeaways: Intro ( 00:00 ) Based on Shana's perspective, what is your job as a community leader? (00:45) Shana's three surprising ways to serve your...

Get ready to discover the ultimate game-changer for your business! Shana is about to reveal the most important number that every business owner, regardless of their niche, must know. If you're running a membership site, her insights will be particularly valuable. She'll explain why this number is vital and show you how to calculate it like a pro. Don't miss out on this exclusive knowle...

Have you heard about the importance of frameworks in building a successful business?  We're excited to share insights from renowned entrepreneur and strategic thinker, Mel Abraham. With decades of experience in the industry, Mel has mastered the art of creating winning frameworks that guide businesses to success. Learn how to use frameworks to build your brand, increase conversions, and help m...

If you have an online program, course, or membership you don't want to miss this! Shana has a game-changing tool that lets you create a personalized AI bot in just a few minutes using your own content. And she's revealing six amazing ways to use it to enhance your business and better serve your community. This new tool will blow your mind!  Key Takeaways: Intro ( 00:00 ) Six specific ways...

Are you running an online community or considering starting one, but worried about how to handle conflict? We've got you covered! Join us for this episode as we tackle the burning question: What to do when things get heated in your community.  Get ready for some expert tips and practical advice to help you navigate any tricky situation. Key Takeaways: Intro ( 00:00 ) Four steps Shana recommend...

As a business owner, you may have heard about the importance of identifying your ideal customer, but have you really taken the time to understand their innermost thoughts and desires?  Today's guest, Ginger Dean, will share invaluable insights on why defining your avatar is crucial for your business success.  Ginger has built a membership with thousands of members and credits her success to th...

How do you gamify your online program to motivate people to take action? In this episode, Shana is sharing the secret to triggers and rewards that'll keep your audience engaged. It's time to level up your gamification plan and create an unforgettable experience that'll have your members eager for more! Key Takeaways: Intro ( 00:00 ) The Purpose of Gamification (01:38) Four Trigger Cate...

Shana stresses the importance of a strong culture as one of the four pillars in the Community Cultivated Framework™. You can imagine Shana’s surprise when she came across a study that showed her how culture can actually be a curse and a hindrance to growing your business. But in today's episode, Shana talks about why having a strong culture can actually be a bad thing.  Key Takeaways: Intro (...

Listen up online business owners! If you're struggling with the operational side of your business, join our conversation with Natalie Gingrich where we discuss how to maximize operations, especially when starting small and growing big.  Natalie is the founder of The Ops Authority, and has 15 years of corporate operations experience with Fortune 150 companies. She's a natural at creating sy...

Shana is diving into new territory on this podcast by answering a question submitted by someone in her community. If you want to know how to scale your live calls and what to do when you feel like they're getting too big this episode is for you. Shana explains how to keep the level of connection that you currently have no matter the size of your call, and gives you ways to ensure that connecti...

Community management is an important part of any business, and it's critical to have someone who can help you build, engage, and grow your community. But what are the qualities that make a great community manager? Shana is asked this question all the time, so she's answering it for you here today. Key Takeaways: Intro ( 00:00 ) Simple guide to explain what qualities you should look for in...

Every now and then Shana comes across somebody whose business embodies the community strategies that she teaches. One of those people is Lauren Golden, founder of the Free Mama Movement. In this interview she shares how she turned that community into a million dollar movement and how you can do the same. Key Takeaways: Intro ( 00:00 ) Lauren’s favorite community (03:41) How did Lauren go from help...

Shana talks all the time about how engagement isn't the goal. Progress is, but she hasn't really shared with you how to help your people make progress. Not just make it once, but continue making progress over and over and over again. She has a framework, The Progress Wheel™, that she teaches inside of her Cultivate training program . She shares it with you in this episode because she knows...

In this episode, Shana shares all the details on how to elevate your program with video messaging. She's breaking down the process, so you can effortlessly integrate it into your program and start seeing results. Plus, she's sharing five of her go-to scripts that will help you overcome any nerves and get started with video messaging like a pro. Video messaging is a game-changer that you wo...

It's not often that I have a complete stranger on this show, but when I heard about Liz Wilcox and what she was doing with email newsletters, I knew that I had to have her on. She is joining us to share her expertise on email newsletters. Liz has a unique approach to using email as a tool for building stronger relationships with the people on your email list.  Key Takeaways: Intro ( 00:00 ) Wh...

Did you know that your brand experience is only as good as your worst employee? Shana will be diving into that today, the customer service gap and how you can close the gap in your business. Key Takeaways: Intro ( 00:00 ) What is the Customer Service Gap or the Hospitality Gap? (01:44) What are the different ways to solve the Customer Service Gap according to Seth Godin? (03:01) Think about that r...

If you have an online business, you know that there are always competing priorities and a thousand projects going on. So how do you determine which ones you should prioritize, which ones you should get rid of, and where the energy and attention should go? Not only for your team but for the people inside of your programs? Well, Shana will tell you about a matrix that she uses with her clients to he...