Ross Chian

Communication Case

Business EN ↓ 3 episodes

Communication Case breaks down the small moments that quietly shape professional communication. From awkward openings and weak answers to missed signals in meetings, presentations, and workplace conversations, each episode takes one real-world case and unpacks what went wrong, why it fell flat, and how to rebuild it with more clarity, confidence, credibility, and gravitas. If you want to sound stronger, lead conversations better, and understand what really drives human response in professional settings, this show is for you.

Author

Ross Chian

Episodes

Case 003: When Explanation Starts Sounding Like an Excuse 15.04.2026 14:24

A direct question. A careful answer. A moment that quietly starts losing trust. In this Communication Case, Ross breaks down why too much explanation can make you sound less clear, less grounded, and less in control — even when what you’re saying is true — and how to respond with more ownership, better structure, and stronger credibility when the pressure is on. Case 003：當你的解釋，開始聽起來像...

Case 002: When “I Don’t Know” Is Not Enough 10.04.2026 10:38

A direct question. An honest answer. A moment that still loses confidence. In this Communication Case, Ross breaks down why “I don’t know” can weaken a room even when it’s true — and how to respond with more clarity, more control, and more credibility when the full answer isn’t there yet.

Case 001: Small Talk That Goes Nowhere 25.03.2026 8:39

A polite question. A flat reply. A conversation that never really starts. In this first Communication Case, Ross breaks down why small talk can fail even when nothing sounds wrong — and how to make your opening easier to join , easier to continue , and stronger from the start.